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Issue Description

When you use the Multiple Mappings feature in translations—where a template interpolating system values can have multiple translations (e.g., English: "The date is s{0}]." and German: "Das datum ist t{0}]")—two new columns, TemplateValue and TemplateDescription, are added for each translation when importing or exporting CSV or XLSX files.

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.
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