Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you save a document as a PDF, the operation may fail and display an error message.Error Message:The following error occurs: “'The PDF could not be saved' "Invalid length for a Base-64 char array or string.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 34. Nintex Automation K2 (5.8) Fix Pack 34. Nintex Automation K2 (5.9) Fix Pack 14. Nintex Automation K2 (5.9.1) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you run the Refresh All operation for SharePoint, an error may occur and prevent the operation from completing successfully.Error Message:The following error occurs: “Error converting data type nvarchar to datetime.”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 34.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

DescriptionThis Fix Pack introduces Microsoft Graph support for email functionality, enabling integration with modern Microsoft 365 authentication and Exchange Online services.This enhancement extends Microsoft Graph support to the following areas:Workflow Mail Events Workflow Task Notification Emails SmartForms Email Actions K2 Studio (thick client) Mail Events Exchange Online integrationResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 34. Nintex Automation (5.7) Fix Pack 31.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.Additional InformationNintex Help for latest version of K2:https://help.nintex.com/en-US/nintexautomation/userguide/current/Content/K2-Management-Site/Feature…Microsoft

Issue DescriptionWhen you double-click an inline function added to the To field of a mail event, the SmartField Composer may take a longer time to open.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 34. Nintex Automation K2 (5.9) Fix Pack 14. Nintex Automation K2 (5.9.1) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you migrate to SPFx, document upload workflows may start duplicate instances for previously uploaded documents and stop triggering for newly uploaded documents. Duplicate workflow events may also occur.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 34. Nintex Automation K2 (5.9.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you apply formatting to input controls such as Picker, Drop-Down, Text Box, and Text Area controls, the configured format may not be applied consistently to watermark text at runtime. As a result, the watermark for some controls may be displayed using different formatting, causing the form to appear inconsistent.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 13. Nintex Automation K2 (5.9.1) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade and reconfigure Workflow email notifications to use Microsoft Graph instead of Exchange Web Services (EWS), all Workflow email steps fail after the configuration is completed.Error Message:The following error occurs:“The request body must contain the following parameter: 'grant_type'.”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 13. Nintex Automation K2 (5.9.1) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsWhen you copy HTML into K2 Studio, ensure that the HTML is correctly formatted before saving or deploying your Workflow.HTML elements that contain line breaks within their opening tag may not be parsed correctly. As a resu

Issue DescriptionWhen you create right-to-left (RTL) rich text content, list structures and other formatting elements do not display correctly.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 33.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsWhen authoring content in right-to-left (RTL) mode, if you want to insert a variable at the end of the text, first press the Space bar to create an empty space and position the cursor correctly. You can then insert the variable, which will appear adjacent to the surrounding text as expected.

Issue DescriptionWhen you configure a workflow to start on the "Item Added" event in SharePoint Online lists or libraries, the workflow does not start as expected.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 33. Nintex Automation K2 (5.9) Fix Pack 17. Nintex Automation K2 (5.9.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.Useful InformationThere is a new optional input property on the SharePoint Helper Methods SmartObject, Process SharePoint Refresh All List Webhooks, called RefreshAll. This is set to 'false' by default. If set to 'true' it will refresh all list subscriptions and not just expired ones.

Issue DescriptionImplemented enhancements to improve validation and handling of server-side requests.ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01. Nintex Automation K2 (5.9) Fix Pack 13. Nintex Automation K2 (5.8) Fix Pack 33. Nintex Automation (5.7) Fix Pack 29.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you modify the “To” recipient section in the email reminder configuration, the changes may sometimes be validated successfully, while other times they result in errors which prevent the Workflows from being redeployedError Message:The following error occurs:“The "Task" step's Reminders tab has one or more empty To fields”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you manually configure K2 for Azure Active Directory (AAD) for the first time it fails and an error occurs.Error Message:The following error occurs:“Error - arrayat SourceCode.Sync.SyncKey.GetStorage(Byte[] array, PropertyType type)at SourceCode.Sync.SyncKey.Create(String key)at SourceCode.Sync.Storage.Sql.Models.Identity.CreateScimId(Int64 instanceHashKey, String identifierNamePart, IdentityType identityType)at SourceCode.Sync.Storage.Sql.Repositories.ProviderRepository.EnsureIdentity(ProviderInstance instance, IIdentityInstruction instruction)at SourceCode.Sync.Storage.Sql.Repositories.ProviderRepository.d__5.MoveNext()”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is

Issue DescriptionWhen you attempt to install the Claims Service, installation will fail during the prerequisite validation even if the required .NET 10 runtime is correctly installed.Error Message:The following error occurs:“Dependency for 'Runtime' not met”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade, the Customer Relationship Management (CRM) SmartObject calls slow down as user traffic increases.ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use the Workflow Importer Tool, complex Workflows may not be fully converted, with only Set Variables steps being migrated and no associated data fields created, resulting in a mostly empty workflow skeleton with placeholders.ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use a supported non-English language, the initial Full Sync on a Provider completes successfully and all users are synced. However, if you attempt to run another Full Sync on the same Provider, it instead runs a Quick Sync. Switching the browser language back to English allows the Full Sync to run successfully again.ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you navigate to the Sync Engine page, you may notice some of the text is displayed in English even when the language is set to Arabic, French, German or SpanishResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you run a Full Sync on an MSGraph Provider Type, from the browser, the sync completes successfully. However, if you then select the Sync button after the Full Sync has finished, A pop-up error window appears.Error Message:The following error occurs:“404 – File or directory not found.”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

DescriptionWhen you enable the SCIM API, you will receive a warning message if the SyncEngine is not enabled.Warning Message:The warning message will now occur:“Sync Engine is disabled. Are you sure you want to continue?”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade, you are unable to edit multiple Workflows in the Designer.Error Message:The following error occurs in the Browsers Developer Console:“ERROR TypeError: Cannot read properties of undefined (reading 'icon')”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you deploy a package containing SharePoint Online artifacts, the Package & Deployment tool may throw an error.Error Message:The following error occurs:“String was not recognized as a valid DateTime in Post Deployment”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you migrate to SPFX, you may not be able to start a Workflow by uploading a document to SharePoint Library.Error Message:The following error occurs:“An error has occurred: System.Exception: Exception has been thrown by the target of an invocation.”ResolutionThe fix is available in:Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you register a REST Service Instance using a third-party Swagger file, the registration may fail. Although the Swagger definition passes validation and imports successfully into tools such as Postman and Swagger Editor, the exception can still occur in K2.Error Message:The following error occurs:“System.NullReferenceException object reference error”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 12.  Nintex Automation K2 (5.9.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you deploy a workflow containing a SmartObject step based on a Web Service Endpoint Service Instance, the deployment may fail if the SoapClientProtocol SerializedValue parameter is included. This issue occurs even when the parameter is left empty or populated with different test values, with the deployment resulting in an error.Error Message:The following error occurs:“The '(' character, hexadecimal value 0x28, cannot be included in a name”ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 12.  Nintex Automation K2 (5.9.1) Fix Pack 04.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsIf you have an endpoint web service service instance where the "Add SoapHtt

Issue DescriptionWhen you upgrade, the picker control border is now broken when using the Grey Void Legacy theme.ResolutionThe fix is available in:Nintex Automation K2 (5.9) Fix Pack 12.  Nintex Automation K2 (5.9.1) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.