Issue Description
When you use a supported non-English language, the initial Full Sync on a Provider completes successfully and all users are synced. However, if you attempt to run another Full Sync on the same Provider, it instead runs a Quick Sync. Switching the browser language back to English allows the Full Sync to run successfully again.
Resolution
The fix is available in:
- Nintex Automation K2 (5.9.1) Fix Pack 01.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.
