Issue Description
When you attempt to install the Claims Service, installation will fail during the prerequisite validation even if the required .NET 10 runtime is correctly installed.
Error Message:
The following error occurs:
“Dependency for 'Runtime' not met”
Resolution
The fix is available in:
- Nintex Automation K2 (5.9.1) Fix Pack 01.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.