Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you first create a reference that loops through and assigns approvers for a task to a variable, the task step will reassign the task to another group of users which will send the Workflow back to re-create the reference, which will loop through the new approvers. However, when running it a second time, if the task is redirected, the loop item reference appears to be empty which causes the task to fail due to no recipients.Error Message:The following error occurs: "At lease one destination should be set"ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 13. K2 Five (5.6) Fix Pack 40. Nintex Automation K2 (5.8) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.Cons

Issue DescriptionWhen you have a Workflow that sends an email that has more than one attachment with the same name, an error occursError Message:The following error occurs: “An item with the same key has already been added.”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 05. Nintex Automation (5.7) Fix Pack 13. K2 Five (5.6) Fix Pack 40.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you open a Workflow from the main page and then close it using the “X” button, it incorrectly redirects you to the new Workflow Views page instead of the Designer Overview pageResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you map the results of a SmartObject call to Workflow Input Mappings, the configuration does not persist if you move to a different step and a JavaScript console error occurs.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen using the Dynamic theme for any form, having a report header control on the form, clicking on the Date range, Status, Users hyperlink at runtime, the popups does not display as expected.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you click on the Help buttons in both Management and K2 Designer, they incorrectly take you to the K2 Five (5.6) help documentation.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you are in the Management site, some checkboxes are no longer displaying.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 12.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a Mail Event with an attachment, it fails to send, the Workflow goes into an error state and an error occurs from Microsoft Exchange Web Services. Error Message:The following Microsoft Exchange Web Services error occurs: “The operation can't be performed because the item is out of date. Reload the item and try again.”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 39. Nintex Automation (5.7) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.Considerations:After installing this fix pack, the following needs to be completed for the fix to take effect:Open the ConnectionStringEditor.exe located in [Install folder]\Host Server\Bin\ Change the SaveEmail value for So

Issue DescriptionWhen you add a SmartObject to a Workflow, the “Continue on error” checkbox on the Errors tab is unchecked by default. The Workflow's SmartObject call will continue on error unless the Errors tab is opened before adding the SmartObject.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you are utilizing the Czech or Slavic Language Pack for Nintex Automation for SharePoint App (SPFx), it has special characters such as “ž” in it that cause issues.Error Message:The following error occurs: “"Thread 1: Cannot close stream until all bytes are written."”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you log into a Production environment using your Azure Active Directory (AAD) credentials, an error occursError Message:The following error occurs: “WIF10201: No valid key mapping found for securityToken: 'System.IdentityModel.Tokens.X509SecurityToken' and issuer: 'https://sts.windows.net/{tenantid}'”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 38. Nintex Automation (5.7) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. 

Issue DescriptionK2 Five becomes unresponsive when the environment has run out of available Transmission Control Protocol (TCP) sockets.Error Message:The following error occurs: “An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full.”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 38. Nintex Automation (5.7) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you create a new instance of a Workflow, an error occursError Message:The following error occurs: “Invalid Column name ‘[NAME]”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 37. Nintex Automation (5.7) Fix Pack 12.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade from K2 Five (5.6) to Nintex Automation (5.7) and then hover your cursor over a value for selection in the autocomplete control, the value does not highlight as expected.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you map the results of a SmartObject call to Workflow variables, the configuration does not persist if you move to a different step. When you click on the SmartObject step again, the Add button is disabled and the previous configuration has been removed.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionTask Notifications are getting stuck in the drafts folder in Microsoft Exchange intermittently, an error then occurs in the host server log.Error Message:The following error occurs in the host server log:“SourceCode.MessageBus.EwsDestination: Email Send Falied, Error: Microsoft.Exchange.WebServices.Data.ServiceResponseException: The operation can't be performed because the item is out of date. Reload the item and try again”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 36. Nintex Automation (5.7) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsAfter applying this Fix Pack, you will need to apply the below for the fix to take effect:Open the ConnectionStringEditor.exe located in [Install folder]\Host Server\Bin\ Change t

Issue DescriptionWhen you set a Slider Control to Visible option via Form properties action on the Form Initialized Rule, the Slider Control does not work as expected.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 36.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you deploy any Workflow package and then deploy it again, the Email steps in the Workflow don’t display correctly.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 35.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you navigate to the task list in Management and search for activities, no activities are returned.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 35.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you fetch multiple values from an associated table, the quick search only displays data from the first column. Additionally, when a List View is generated from a table SmartObject with a foreign key, the foreign key column gets generated as a list display control. If you add a second list display control column to using the foreign key, the columns will both appear with the same name in the quick search drop-down.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 07.Ensure you have installed the correct K2 version and/or Cumulative update. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you configure a SmartObject with a filter panel on a custom option, the SmartField is blank, and a JavaScript error occurs.Error MessageThe following error occurs: ERROR TypeError: Cannot read properties of undefined (reading 'systemName')ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 07.Ensure you have installed the correct K2 version and/or Cumulative update. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you add or edit a domain in Management, a popup with the following message occursThe ADConnectionString must be modified in the K2 Workspace web.config to reflect the changes made to the domains.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 07.Ensure you have installed the correct K2 version and/or Cumulative update. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you get an error message on Runtime, your IP address is disclosed in the message.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 23. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 35. Nintex Automation (5.7) Fix Pack 07.Ensure you have installed the correct K2 version and/or Cumulative update. Refer to KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links above for the required version. Install the Fix Pack to apply the fix. It is recommended to clear the browser cache and refresh the page.

Issue DescriptionWhen you upgrade to K2 Five (5.6) Fix Pack 30, the email body fields in Task emails, Escalation emails, and Send email events do not have word wrap causing the text to appear as a single line instead of multiple lines. ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 34.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.  

Issue DescriptionWhen you use tab controls on a SmartForm in Runtime and then attempt to use a keyboard shortcut to refresh the page (such as CTRL + R or F5), then the refresh does not happen unless you first click elsewhere on the page.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 34. Nintex Automation (5.7) Fix Pack 07.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.