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Issue Description

When you add an HTML tag in a Workflow, it does not render correctly in the email after upgrading to Nintex Automation K2 (5.8).

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.

Considerations

Note: After applying the Fix Pack, there's a possibility that the HTML may appear as an encoded value in the Workflow Designer. We recommend to make a copy of the HTML, before applying the Fix Pack, into a text file or somewhere safe. After applying the Fix Pack, you can verify if it is correct. If not, you can paste the HTML back in before redeploying.

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