Nintex Automation K2 Updates &amp; Fix Packs

Code Fix: Using the system SmartObject Method ‘PDF Converter’ does not work as expected

Issue DescriptionWhen you use the system SmartObject method 'PDF Converter' then 'Create PDF From URL' in your workflow solution to generate PDFs from a URL, the output PDF will display an error if "Anonymous Access" is set to 'True' on the Form.Error Message:The following error occurs: “Server error,The control collection cannot be modified during DataBind, Init,Load, PreRender or Unload phases.”ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 06.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

4 days ago

KerynRNintex Employee

Nintex Automation (5.7) Fix Packs

60929

11 days ago

KerynRNintex Employee

Code Fix: Load, Delete and Update Methods not working as expected for SAP OData

Issue DescriptionWhen you use the Load, Delete, or Update Method for SAP OData an error occurs.Error Message:The following error occurs: “Invalid URI segment”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 27.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

100

12 days ago

KerynRNintex Employee

Code Fix: Objects not visible when created from ‘My Items’ in Designer

Issue DescriptionWhen you create Workflows in Designer from "My Items," they are placed in the root/public folder category, but when you create other objects from "My Items," they are not visible or accessible in Designer or Runtime.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 26. Nintex Automation K2 (5.8.1) Fix Pack 06.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

23 days ago

KerynRNintex Employee

Code Fix: Smart Actions in Outlook for Macbook unable to process Workflow Tasks

Issue DescriptionWhen you use Smart Actions with Microsoft Outlook on a Apple Macbook, the server responds with an error even when a valid workflow action is specified.Error Message:The following error occurs: “The K2 server was unable to action the workflow task,”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 26.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

23 days ago

KerynRNintex Employee

Nintex Automation K2 (5.8.1) Fix Packs

IMPORTANT:If you perform a reconfigure without reinstalling the fix pack, users will not be able to log into Nintex Automation Designer/Manager/Workspace/Runtime after the reconfigure completes and the below error will occur:“HTTP Error 500.19 - Internal Server Error” NOTE: If you have client tools installed, please do a manual IIS Reset after installing the Fix Pack. Fix Pack Release Date Download Link Fix Pack 01 21 May 2025 Contact Support for this Fix Pack Fix Pack 02 12 June 2025 Contact Support for this Fix Pack Fix Pack 03 8 July 2025 Contact Support for this Fix Pack Fix Pack 04 15 July 2025 Contact Support for this Fix Pack Fix Pack 05 12 August 2025 Contact Support for this Fix Pack Fix Pack 06 17 September 2025 Download Fix Pack 06 Prerequisites and DependenciesThe Fix Packs are only compatible with Nintex Automation (5.8) products. Because Fix Packs are cumulative, each new Fix Pack contains the updates and fixes that we

7714

KerynRNintex Employee

Nintex Automation K2 (5.8) Fix Packs

529215

KerynRNintex Employee

Code Fix: Snowflake Access Token Not Refreshed When Using JSSP Broker with OAuth Authentication

Issue DescriptionWhen you set up OAuth authentication for integration with the service via the JSSP Broker, Nintex Automation K2 does not refresh the existing Snowflake access token but instead tries to obtain a new one.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

140

KerynRNintex Employee

Code Fix: SmartActions not working as expected with Outlook on an Apple Macbook

Issue DescriptionWhen you use SmartActions with Outlook on an Apple MacBook and specify a valid Workflow action, an error occurs.Error Message:The following error occurs: “The K2 server was unable to action the workflow task”ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 05. Nintex Automation K2 (5.8) Fix Pack 21.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

KerynRNintex Employee

Code Fix: JSON Data Truncation issue in SharePoint List SmartObject getlist Method

Issue DescriptionWhen you have a SharePoint list with a "Multiple Lines of Text" field storing JSON data, parts of the data or JSON tags may be truncated when executing the List SmartObject getlist method (in both the tester tool and Management), resulting in the data not being returned exactly as it is stored in SharePoint.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 05. Nintex Automation K2 (5.8) Fix Pack 21.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsYou need to:Edit the SourceCode.SmartObjects.Services.SharePoint.dll.config (Service Broker) and change <add key="RemoveSPNoteXMLWrapper" value="false" />

220

KerynRNintex Employee

Code Fix: Network Failure causes an error to occur

Issue DescriptionWhen you load a Form, disconnect from the network, and then perform an action that triggers a callback to the K2 Server, an error occursError Message:The following error occurs: “Undefined Error”ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 05. Nintex Automation K2 (5.8) Fix Pack 21.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

250

KerynRNintex Employee

Code Fix: Worklist control not showing search results

Issue DescriptionWhen you use the Worklist Control, it may occasionally stop functioning during a search for a specific item, resulting in no results being displayed and both the ‘Load 20 more’ and ‘Search More’ buttons appearing.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 05. Nintex Automation K2 (5.8) Fix Pack 21.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

KerynRNintex Employee

Code Fix: Unable to download PDF files in SmartForms while using Google Chrome

Issue DescriptionWhen you attempt to download PDF files in SmartForms while using Google Chrome, you will be unable to do so due to the experimental Out-of-Process iframes (OOPIF) for PDF Viewer feature on Chrome.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 25. Nintex Automation K2 (5.8) Fix Pack 21. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

840

KerynRNintex Employee

Code Fix: Error occurs when refreshing Forms and Views

Issue DescriptionWhen you refresh a Form or View when on Google Chrome, a server error occurs.Error Message:The following error occurs: ‘Asynchronous operation failsString was not recognized as a valid DateTime because the day of week was incorrect.’ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 25.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

130

KerynRNintex Employee

Code Fix: Unable to delete, view or edit existing Workflow Schedules from Management

Issue DescriptionWhen you create a Workflow schedule in Management, you are unable to edit, view or delete it, and an error occurs.Error Message:The following error occurs: ‘Object of type 'Newtonsoft.Json.Linq.JArray' cannot be converted to type 'SourceCode.SmartObjects.Services.K2Management.EventBus.Scheduler.ProcessSchedulelnfo[]'’ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 25. Nintex Automation K2 (5.8) Fix Pack 21. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

300

KerynRNintex Employee

Note:For any of the previous Fix Packs, please contact support here (Link).List of all previous Fix Pack dates can be found here (Link) Fix Pack Release Date Download Link Fix Pack 44 17 July 2025 Download Fix Pack 44 the previous Fix Pack releases. K2 Five (5.6) must be installed first after which the latest Fix Pack must be installed. To determine which cumulative update or fix pack has previously been installed in your environment see https://help.k2.com/kb000426. Fix Pack 1This fix pack includes the following fixes:Code Fix: An error occurs in K2 for SharePoint Registration and Activation Wizards Code Fix: Errors logged in the HostServer log for disabled usersFix Pack 2This fix pack includes the following fixes:Code Fix: Data transfer between K2 Five (5.5) and Zabbix fails Code Fix: Old K2 Workflow Task name in the K2 SmartForm gets overwritten Code Fix: Reminder email only sends once Code Fix: ‘Incorrect syntax’ error occurs Code Fix: Incorrect r

K2 Five (5.6) Fix Packs

98441

KerynRNintex Employee

Code Fix: XSS Vulnerabilities in SmartForms "Navigate to URL" Action

Issue DescriptionWhen you use the 'Navigate to URL' SmartForms action, you may discover that it is vulnerable to stored and reflected cross-site scripting (XSS) attacks.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 44. Nintex Automation (5.7) Fix Pack 25.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

110

KerynRNintex Employee

Code Fix: Version conflict occurs after SharePoint server migration.

Issue DescriptionWhen you move your SharePoint sites to new physical servers, some SharePoint SmartObjects may fail for certain sites.Error Message:The following error occurs: “'Version Conflict'”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 44.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

KerynRNintex Employee

Code Fix: Using Int64 for a Process Instance ID in the Worklist Filter results in an error

Issue DescriptionWhen you write custom code to open the worklist and filter by a specific process instance ID, and you pass an Int64 value instead of the expected Int32, an error occurs.Error Message:The following error occurs: “System.Int64 is not allowed for deserialization”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 20. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

260

KerynRNintex Employee

Code Fix: Workflow schedule not working as expected when browser set to German

Issue DescriptionWhen you create a Workflow schedule in Management with the browser language set to German, it is created without any issues. However, when you edit the newly created schedule, some settings may be cleared, which causes the schedule to not execute the Workflow as intended. The issue does not occur when the browser language is set to English.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 20. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

170

KerynRNintex Employee

Code Fix: Error occurs when refreshing running Workflow Instance for SharePoint Online.

Issue DescriptionWhen you refresh a running Workflow Instance for a SharePoint Online site, an error occurs.Error Message:The following error occurs: ‘SmartObject Server Exception: Error refreshing Service Instance - Organizational Group has a dependency on a lookup list that could not be found’ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 20. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

110

KerynRNintex Employee

Enhancement: Migration Warning Added for Transition from EWS to MS Graph

Issue DescriptionA warning message has been added to notify users during migration that the service will transition from using Microsoft Exchange Web Services (EWS) to Microsoft Graph (MS Graph).Warning Message:The following warning popup now occurs:ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 04.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

110

KerynRNintex Employee

Code Fix: Unable to delete a Workflow in Management when browser language is set to German

Issue DescriptionWhen you try to delete Workflows in Management with the browser language set to German, the deletion is blocked and a popup error appearsError Message:The following error occurs: “Löschen does not exist as a method of this SmartObject Instance”English Translation:“Delete does not exist as a method of this SmartObject instance.”ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 04.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

KerynRNintex Employee

Code Fix: SmartActions checkbox incorrectly ticked across Exchange Online Instances with Shared Domain

Issue DescriptionWhen you have an Exchange Online instance with SmartActions enabled and add another instance using a user from the same domain without enabling SmartActions, both instances will display with the SmartActions checkbox ticked when you edit either one.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 04.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

KerynRNintex Employee

Code Fix: Static username field persists when switching to Exchange Online

Issue DescriptionWhen you switch between Exchange Online OnPrem and Exchange Online, the static username field remains on the page when you select the Exchange Online Radio button.ResolutionThe fix is available in:Nintex Automation K2 (5.8.1) Fix Pack 04.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.