CUMULATIVE UPDATES AND FIX PACKS | Automation On-Prem and K2 blackpearl
Issue DescriptionWhen you generate a style profile using a K2 Form or when you edit or create a style profile, an error occurs in the Host Server Log.Error Message:The following error occurs in the Host Server log file: “Logging Framework Error, MsgID=21123 (Message Not Found)”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 23.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.
KB003547PRODUCT: K2 Five 5.4BASED ON: K2 Five 5.4 K2 Five (5.4) Fix PacksThe K2 Five (5.4) Fix Packs contain fixes for issues reported in K2 Five (5.4). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 30 June 2020 Contact Support for this Fix Pack Fix Pack 2 7 July 2020 Contact Support for this Fix Pack Fix Pack 3 14 July 2020 Contact Support for this Fix Pack Fix Pack 4 21 July 2020 Contact Support for this Fix Pack Fix Pack 5 28 July 2020 Contact Support for this Fix Pack Fix Pack 6 5 August 2020 Contact Support for this Fix Pack Fix Pack 7 18 August 2020 Contact Support for this Fix Pack Fix Pack 8 25 August 2020 Contact Support for this Fix Pack Fix Pack 9 2 September 2020 Contact Support for this Fix Pack Fix Pack 10 9 September 2020 Contact Support for this Fix Pack Fix Pack 11 15 September 2020 Contact Support for this Fix Pack Fix
Issue DescriptionWhen you create an AssureSign Service Instance, and use an incorrect AssureSign Environment URL on the registratioan page in Management, an error occurs. However, the error is vague and does not indicate that the Environment URL is incorrect ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 10. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. You need to clear your browser cache with the All Time option.ConsiderationsThe changes that were implemented are only for handling error messages better and to give the users a better idea of why things are failing. However, on the registration page we cannot display specific error information as this would be a contravention of security policies.
Issue DescriptionWhen you attempt to use the K2 Workflow API to impersonate a user, the incorrect Boolean value is returned. ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 10. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.
Issue DescriptionWhen using a role or user in a variable as a Task Recipient, functionality does not work as expected. The following issues were found:Tasks were not delivered to role members or users. When the task’s “Resolve Groups to Individuals” option was checked, roles were not resolved to individuals and when you clicked on the role in the Management Task List, the Role Members button was disabled. In the “Choose Recipient” list, when switching to “Type/Construct your own”, tasks were not delivered to users, roles or groups. Roles were searchable in the “Choose Recipient” list on the Task Email Reminder and Send Email Steps, which was incorrect. Only users and groups should be searchable in these contexts.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 10. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version yo
Issue DescriptionNo error occurs, the K2 Server stops responding to client requests as a result of large garbage collections. ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 22. K2 Five (5.6) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.
KBT145984PRODUCT: K2 FiveBASED ON: K2 Five (all)Note: This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.IssueWhen applying the K2 Five FixPack, you may run into this issue where the update completes, but with errors. SymptomsAfter reviewing the InstallerTrace log the following error was found:14:07:48:>> InstallFile.Install: Logged Error: Could not install file: C:\Program Files\K2\\Bin\Snapins\SourceCode.Management.Controls.dll14:07:48:>> InstallFile.Install: Logged Error: Exception: System.IO.IOException: The process cannot access the file 'C:\Program Files\K2\Bin\Snapins\SourceCode.Management.Controls.dll' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.
KB002282PRODUCT: K2 blackpearl 4.7, K2 smartforms 4.7LEGACY/ARCHIVED CONTENTThis article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein. The K2 4.7 March 2018 Cumulative Update Fix Packs contain fixes for issues reported in K2 4.7 products. K2 recommends that you test these Fix Packs before you deploy to a production environment. Caution: Be sure you are installing newer fix packs in your environment, and not overwriting with older fix packs. Want to see what Fix Pack level you have installed? Check out KB001893: How to determine the installed K2 software version, Cumulative Updates, and Fix Packs Fix Pack Release Date Release notes Download Link Fix
PRODUCT: K2 Five (5.5) March 2022 Cumulative Update Fix PacksBASED ON: K2 Five 5.5K2 Five (5.5) March 2022 Cumulative Update Fix PacksThe K2 Five (5.5) March 2022 Cumulative Update Fix Packs contain fixes for issues reported in K2 Five (5.5). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 12 April 2022 Contact Support for this Fix Pack Fix Pack 2 26 April 2022 Contact Support for this Fix Pack Fix Pack 3 13 May 2022 Contact Support for this Fix Pack Fix Pack 4 26 May 2022 Contact Support for this Fix Pack Fix Pack 5 2 June 2022 Contact Support for this Fix Pack Fix Pack 6 23 June 2022 Contact Support for this Fix Pack Fix Pack 7 14 July 2022 Contact Support for this Fix Pack Fix Pack 8 21 July 2022 Contact Support for this Fix Pack Fix Pack 9 12 August 2022 Contact Support for this Fix Pack Fix
KB002859PRODUCT: K2 Five 5.1, K2 Five (5.1) November 2018 Cumulative UpdateBASED ON: K2 Five 5.1The K2 Five (5.1) November 2018 Cumulative Update contains updates and fixes for issues reported in K2 Five (5.1). K2 recommends keeping your K2 environment updated by installing the latest cumulative update, and that you test this update before you deploy to a production environment.Prerequisites and DependenciesThis cumulative update is only compatible with K2 Five (5.1). Each new cumulative update contains the updates and fixes that were included with the previous cumulative updates. The cumulative update does not require any previous cumulative updates or fixes to be installed, and no additional cumulative update is required to fully update a K2 environment. If you have installed individual hotfixes included in this cumulative update, those hotfixes are not changed unless a newer version of the hotfix is available for the update.Note: Before you install this cumulative update, please che
KB003167PRODUCT: K2 Five 5.2BASED ON: K2 Five 5.2The K2 Five (5.2) May 2019 Cumulative Update contains updates and fixes for issues reported in K2 Five (5.2). K2 recommends keeping your K2 environment updated by installing the latest cumulative update, and that you test this update before you deploy to a production environment.Prerequisites and DependenciesThis cumulative update is only compatible with K2 Five (5.2). Each new cumulative update contains the updates and fixes that were included with the previous cumulative updates. The cumulative update does not require any previous cumulative updates or fixes to be installed, and no additional cumulative update is required to fully update a K2 environment. If you have installed individual hotfixes included in this cumulative update, those hotfixes are not changed unless a newer version of the hotfix is available for the update.Before you install this cumulative update, please check the K2 Product Releases and Build Numbers article to ve
KB002873PRODUCT: K2 Five 5.1LEGACY/ARCHIVED CONTENT:This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein. The K2 Five (5.1) November 2018 Cumulative Update Fix Packs contain fixes for issues reported in K2 Five (5.1) products. K2 recommends that you test these Fix Packs before you deploy to a production environment. Be sure you are installing newer fix packs in your environment, and not overwriting with older fix packs.Want to see what Fix Pack level you have installed? Check out KB001893: How to determine the installed K2 software version, Cumulative Updates, and Fix Packs Fix Pack Release Date Release notes Download Link Fix Pack 1 4 Decem
