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 Symptoms  When using package and deploy in Appit, if a role already exists and contains members in the target environment, then after the deployment the role has no members. The workaround is to be aware of it and manually add the members back after deploying.  Diagnoses  Repro steps: 1. Create a new Role 'Yiyang Test Role' with two users 'Support01 and Support Admin' -- this was not dynamic 2. Create a SP list, with default SmO, simple view (Title, Created by), simple form (1 view) and simple workflow 3. Workflow contains 1 User task which has 'Approve/Reject' actions, sent to 'Yiyang Test Role' all at once 4. Placeholders in rest of workflow 5. Deploy workflow 6. Package and save to desktop 7. Deploy to list 8. Go into K2 Management -> Roles and we see that 'Yiyang Test Role' is empty   -I have tried deploying to a list inside the same site collection, and to a different site collection. Both rendered the same results. -Tried an IIS Reset but issue still occurs  Resolution Work a

Hey guys, I have  a control Approver type Person or group (this have a validation rule "if is empty" then fill the approver) and also I have one Yes/No control... So what I want to do is create a rule like (if Yes/no control is checked then clear the value in the Approver control and also destroy de rule) Please let me know your feedbacks. Thank you.

Hi, In the smart form how to read the URL Querystring perameters. Thanks

I've created two smart objects. 1) Employee Details - Name, Phone Number2) Department - Department ID, Department Name I want to create a single view with below controls :- Employee Name, Department Name Please advice if this is possible to take columns from multiple SmartObjects and showing into single view / form. Thanks.

 Symptoms We are trying to deploy the K2 for SharePoint through appdeployment.exe to a new web application but it is throwing the following error. The same environment already have K2 installed for other web applications. Please support on what should be done to correct the below error.Arguments:Exception: Could not load file or assembly 'Interop.WindowsInstaller, Version=1.0.0.0, Culture=neutral, PublicKeyToken=16a2c5aaaa1b130d' or one of its dependencies. The system cannot find the file specified., The type initializer for 'SourceCode.Install.Common.SC_Product' threw an exception., Could not instantiate product model. Exception occured in file AppDeployment.Product.config, Exception occurred while trying to load the product model from file AppDeployment.Product.config. Make sure the file exists and the xml is well formed and valid., The type initializer for 'SourceCode.SetupManager.Global' threw an exception., Error while checking if application is ready to execute., Error while chec

 The scenerio: Each quarter a campaign will start that where each of our location managers have to complete a survey. There could be 150 locations or more. The idea is to build a list or facility directory. Each location will have a status of active or inactive. What I would like to do is use this directory to kick off a new process for each active location. Ideally the administrator of the form would open a form designed to "Kick off the campaign" by clicking a button. Once the button was clicked a process would be opened for each facility required to complete the survey. For each process a workflow would send each location manager an email requiring them to action the survey. An escalation would be put on the user task to remind them daily to complete the survey.  So I built a facility directory with a status of "active" or "inactive". I then built a generic form and a workflow with a single user task. I built a third form with a button to trigger the campaign. I added the facility d

 Symptoms K2 Configuration manager certificate Error Diagnoses That error is usually surfaced when the account doing the upgrade does not have a minimum of read rights on that certificate. Resolution Adding read rights to the certificate resolved the issue.Guides to k2 and certificates:https://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#Prepare/Certificates.htmSee also http://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#Plan/Required_Permissions.htm for user permissions of the install account or account used to upgrade.  

All,I'm building a form which will have lots of toing and froing.I'm basically having to build a conversation thread option on the form.I assume I'll have to do this via Nintex workflow and a 'flag', so that workflow knows to copy from field A to field B, then clear field A again.I'll also need to suffix each entry with date/time/user etc. Then add the conversation, then add a line break.I assume this is all part of string building?Does anybody have an example of such a thing.ThanksAndrew

 Symptoms Test process Sending Double Client Notification Emails for One Process Instance Diagnoses During investigation the k2hostserver.config file contained the following 2 entriesi asked the customer to make a backup of the config file then remove the entry, then do a service restart Resolution The respected customer closed the ticket.My Last response was:"Did you try my suggestions:in the config file there are 2 entriesplease make a backup of the config file then remove the entry, do a service restartDid this resolve the issue? if so kindly close the ticket" 

My workflow is a simple one, I do have two task for separate people which can be handled at the same time, that is they are not dependent on one being completed first.  Can I use the Parallel Action to change the state and send each one their task?Example:Thanks,Suzanne

 Symptoms Duplicate users which forced the licensed user count to got over its limit. Diagnoses Issue:If you look in the license management pane you will see that the user has gone over the Licensed user threshold of 150 as it goes to 152 for example. However there are a lot duplicate users, we believe this is what is pushing it to the 152 threshold and may be potentially causing the issues in relation to starting the processes or action any tasks. Resolution Resolution:The item was investigated and a codefix was provided to resolve the issue by means of a SQL script.The fix was applied and the licensed user count has been corrected. 

Hi, I've written custom service broker. When I execute any of its methods which are returning list type I'm getting following exception: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index ...the problem is that the exception is raised after my broker code is excecuted, and I cannot debug it. Exemple method of my broker is:  [Method(nameof(GetList), MethodType.List, nameof(GetList), "Gets a list", new string[] { nameof(UserId), nameof(PageSize), nameof(PageNum) }, new string[] { nameof(UserId), nameof(PageSize), nameof(PageNum) }, new string[] {#region OutputParams #endregion } )] public List<ListItem> GetList() { List<ListItem> result = new List<ListItem>(); try { result = listGenerator.GenerateList(); } catch (Exception e) { logger.Error(

 Symptoms Post-deployment failure causes all package objects to 'check out' on the host server.When any failure to publish a package to the host server occurs, there is no option to undo the updates, which leaves the objects in check out, forcing the developer to check in one by one. See the enclosed evidence that we work with a full and large package publication (1390 items), which costs a manual operation to return for almost 2 hours. In case of this type of failure, an option should be available that would undo the check out of all the objects involved automatically. If this is not done, the objects are checked out in the target environment and you can not redo the publication because there will be a failure because the objects are changing. Diagnoses Tried to repro the issue by deploying an existing package on to a new environment, then did a redeployment of the same package with more artefacts and data on the same environment mid deployment, shut down the K2 server. After that I r

Hi All,  Hoping someone can assist in my issue.  I have a list 'Movies' and a simple Nintex form with a repeating section .  So this is a screen where a user can enter one-to-many data  (aka parent/child, master/detail).   In example below (Screenshot1) I have created Movies as the parent record, and characters are the child records using the repeating section and some simple text fields.  Because this is a repeating section the 'characters' data is stored in the FormData Field in the Movies List.What I want to do is simply create a workflow to update the 'Goodorbad' FormData field in the Movies list after a user has Saved the form.  I have used the UDA published from other Nintex contributors and I can extract the XML attributes and save to another list 'Characters' so I know how that works (screenshot 2).  However I cant workout how to update the 'GoodorBad' field within the FormData Field in the Movies List.  I've tried 'UpdateXML' and then 'Update item' (FormData) but I cant get it

Hi Folks,I went to the last InspireX in Las Vegas and it was GREAT! My current contract is under re-compete and money is tight as the team sharpens the proverbial pencil to get the next win. Amid this leanness, I would like to go to InspireX if the budget can bear it and it can be justified. My question is what is the goodness in a second visit to InspireX, especially only one year after the last? (...also...I am looking for real justification rather than an excuse to go. )Please chime in if you have an thoughts!Thanks,Patrick Kelligan

I have been trying to set up a list that has two different content types, with each content type using a different Nintex form.  The content types are set up, and I have the option to customize the form for either one:Neither form has any rules in it.  But both forms, once published, show up completely blank both in preview and in the actual list.Has anyone experienced this kind of problem before?

Hi, I just wanted to pass along a lesson learned with picker controls that may save people time searching for a resolution.  We had a smartform in 4.6.11 that used a picker control on a text field that read a lookup table looking for a title.  Normally we would have stored the numeric identity field in the transactional data and used that as the field in the picker control.  But for this specific process we stored the text title in a transaction table for ease of use and future reporting so the control was defined with the text field. The majority of the time when we would load our tranactional data into the form, the picker control would resolve without any issue.  However we were a few titles that just refused to resolve.  The value was loaded using the search on the picker control and it was saved in the database.  It just would not display when the form was loaded.  Both the lookup table and the transaction table had the field defined as varchar in SQL server. What we found was the

 Symptoms The user is unable to publish the smart object even though he is given with the permission to 'Publish smartobject' in 'Smart Object Administration'. Diagnoses The error that was shown was "Can not publish smartobject definition to server: Authorization Failed." It looks like the issue is related to not having Publish permissions for Smartbox smartobjects. Resolution Once the correct smartbox permission was provided to the user, they were able to correctly publish the smartobject.? 

 Symptoms I receive a 400 error when running a workflow that moves a document to a new library in SharePoint 2013. It also happens if I try this from the Service Tester. Diagnoses The issue is actually two fold. The file that is being moved needs to be over 2MB in size and have a strange character in it (',",:). Resolution A codefix was provided which resolved the issue. If you see this issue please open a Support ticket referencing ticket #119408 

 Symptoms After upgrading the Staging environment to 4.7, some workflows will open in K2 Studio while others will error with:Value cannot be null. Parameter name: field Diagnoses It was determined that K2 Studio was pointing toward the Production K2 Server to retrieve environment libraries this server had not yet been upgraded to 4.7. As such, it was likely a due to the difference in K2 component version and perhaps an environment library field that was used in one workflow and not the other. Resolution Updating K2 Studio to point toward the 4.7 Staging server via (File > Options) and restarting K2 Studio resolved this issue. 

 Symptoms Literal Strings in Search Results Diagnoses We are getting an issue where search results are displaying strings as literal under certain circumstances, causing a security risk.If script injection code has been saved to the worklist item's folio name, then it is displayed but not run.However, if that item is searched for in the worklist, then that field seems to be set to literal because the code is interpreted by the browser.Example:Displaying a button to trigger a message alert(JS).In addition to the worklist, this also happens in list views where the datalabels have been set to not literal searching within the list view appears to change the datalabels behaviour to be literal, as shown in attached images. Resolution We have provided the client with the latest rollup patches which included fixes for the issues described.1- CP 4611.182- 4611.37 

 Symptoms Unknown Error Diagnoses Im currently building a redirect page so when a user clicks it will run a ruleset to filter a list based on there Display name. Unfortunatly when testing im coming across an unknown error.Error is as follows:Type:SourceCode.SmartObjects.Client.SmartObjectExceptionSource:SourceCode.SmartObjects.ClientMethod BaseMember Type:MethodName:GetSmartObjectReaderModuleScope Name:SourceCode.SmartObjects.Client.dllDeclaring TypeFull Name:SourceCode.SmartObjects.Client.SmartObjectClientServerStack Trace:at SourceCode.SmartObjects.Client.SmartObjectClientServer.GetSmartObjectReader(SmartObjectCollection smartObjects, String joins, SmartObject clonedSmartObject, ExecuteListReaderOptions options, Dictionary`2and properties)at SourceCode.SmartObjects.Client.SmartObjectClientServer.ExecuteListReader(JoinDetails joinDetails, ExecuteListReaderOptions options)at SourceCode.Forms.AppFramework.FormsApiToXml.GetSmartObjectReader(ExecuteListReaderOptions options)at SourceCode.

Unfortunately, I cannot create a validation rule which triggers when the condition is true.I would like to compare two "single line textbox" controls with numbers with the "greaterThanOrEqual"-function. I have created a rule which never triggers. What I want is that the validation rule triggers if the "to" value is less than the "from" value.I tried to compare the controls in many way, amongst others with the greater than operator. Control is invalid if "from" > "to".However nothing works. Does anybody can give me a hint or have the solution. I would greatly appreciate it.Kind regardsAndy

Hi All, I have a requirement wherein i need to fetch multiple users at a time from a K2 Roles dynamically. Please find below scenario. I have a sharepoint list and in that threec olumns.(Region, Group Name, GroupUsers) . Now  from a form a user can select multiple groups at a time from a checkbox list. and then in workflow i have to assign ithses groups of users to destination set wherein from each group at least one user should take some actions to proceed further . Now if i execute list smartobject in a K2 Role it will not give me users as in Users column it having multiple users .. Any help hihgly appreciated . I am still looking for a solution .Thanks in AdvanceChiru    

 Symptoms Installation failed - kspx packages timed outCustomer ran into difficulties when installing K2 blackpearl v4.7.When deploying installation KSPX packages (all of them) a time out was reached. Diagnoses Our first thought was permissions to the k2service account.We gave (all users) full permission to the Sourcecode and K2 folder in program data folder.This did not resolve the issue when we tried to run a repair packages still timed out.(got stuck in state on Done! Done! when looking at the status of the repair)We then proceeded to deployed the packages successfully with the Package and Deploy tool.(Packages can be found in C:Program Files (x86)K2 blackpearlSetup)However the health issue remains when we ran the Blackpearl Analysis again.(pointing us to permission again) Resolution We ran the setup repair with the K2 Administrator account as a test to see if this was still perhaps a permission issue.This successfully resolved the issue and there were no errors when running the Ana