Symptoms

Test process Sending Double Client Notification Emails for One Process Instance
 

Diagnoses

During investigation the k2hostserver.config file contained the following 2 entries



i asked the customer to make a backup of the config file then remove the entry, then do a service restart

 

Resolution

The respected customer closed the ticket.

My Last response was:
"
Did you try my suggestions:

in the config file there are 2 entries



please make a backup of the config file then remove the entry, do a service restart

Did this resolve the issue? if so kindly close the ticket
"