Archive

 Symptoms Initial SmartForm Load is Very Slow Diagnoses The initial page load seems to take anywhere between 10 and 20 seconds, whereas subsequent page refreshes are maybe 1 to 3 seconds. Resolution This is a known in in K2 Form Viewer web part..The only workaround here is to use the Sharepoint page viewer web part which should enhance the performance. 

 Symptoms Issue:Workflow Service and Workflow Reporting service instances cannot be refreshed and updated because the error message occurs:SmartObject Server exception: Error refreshing Service instance..Service returned: "Workflow SO Service: Root element missing." Diagnoses Resolution:We sent the client a codefix which resolved the issue Resolution Resolution:We sent the client a codefix which resolved the issue 

 Symptoms Error message during create package see attachment for massage Diagnoses I've made a sharepoint list with some Forms and a workflow, this is working fine. But now I want to make a package so I can deploy it in an other environment. After selecting Create Package I choice Referenced Items and than OK. I get the Discovering Dependencies window and after a while I get the errors below:'Approve Request' Activity is referencing the 'Changed Rule' Unknown that could not be found.'Approve Request' Activity is referencing the 'Missing ID' Unknown that could not be found. Resolution Edit the workflow then edit any user task step and go through the wizard then deploy the process.After that try to take a package. 

Hello,Situation: I have a list of contacts which contains two "types" of records. "Main adresses" (companies) and "contact persons" (employees). I created a form with radio button so that the user can choose what type of address he wants to display/enter/edit. Depending on that radio button one of the two areas of my form is hidden, while the other one is visible.In the "contact persons" panel is a dropdown control where the user can select one of the main adresses.This works.Question: Now I want to use a calculated control with a formula so that other values from the selected main-address can be copied to the record that is acutally edited. I use the formula Lookup("SharePoint-Kontakte", "ID", 1, "Name1")"SharePoint-Kontakte" is the name of my list, "Name1" a colum in that list. For testing purposes I have set the third parameter only to 1. This should be later a value respecting the selection of that dropdown mentioned above.But I get only "#value" as result of that formula. No other

let the Nintex staffers know what topics you want them to cover. Simply reply to this discussion..if you know something isn't possible but still want to raise it. The best place for these requests is http://nintex.uservoice.com

 Symptoms K2 mobile (1.2.6 and 7) Android cannot close smartforms Diagnoses With K2 mobile 1.2.6 and 7 in Android phone, when form action on Close Browser, the form cannot be closed in Mobile and stand still. Resolution Issue has been logged. 

 Symptoms We are experiencing an issue where by the site which we have built constantly has the spinning logo on screen and it does not pass through to the correct Webform - this happens on initial login and on any separate page request in our Production environment - we do not see this behaviour in Test. Diagnoses The client has specified they had this issue for a while now and it has increased from one user to most users in the last week, the client also performed an IIS reset last week and thats when the issue became more prevalent.We have tested with a single user on Firefox - the issue does not appear to occur,however the client mainly uses Internet Explorer, so they cannot be able to make use of firefox or any other browser.The client had a workaround, which is to open the site in the "Private Browsing" mode of IE11. Resolution Unresponsive client  

A lot of hard work, experience, trial and error, writing, punctuation go into a thoughtful blog. They are free to the Nintex Community. It seems their valuation is not commensurate with the effort.

Hi Folks,I am still learning Nintex Forms. On a button click, I would like to have the click fill out a couple of fields on the form. I want a date field to show the current date and I want a text field to show the current user's display name. Does anyone know how this is done?Thanks and Regards,Patrick Kelligan

I have a document library in SharePoint 2013, within the library are several documents and folders.  How do I create a workflow to send a notification when only one document has been updated?  I have an Excel document which is updated monthly, when updated I would like to send an e-mail notification with a link the Excel document.  When I try to create a workflow it is creating it on the library instead of just the one Excel document.  I know I am missing something!Thank you,Suzanne

 Symptoms I get the following issue when trying to activate the K2 for Sharepoint App on the App catalog:Error on App activation: Warning: Different K2 Server Found.It is the same as this thread: https://help.k2.com/kb001753The problem is I don't have the option to remove the old reference. Diagnoses The clients 4.7 environment was still connected to their old 4.6.11 server, so the old server was still being referenced by the K2 App when we tried activating the app on the App catalog,hence the error or warning (Warning: Different K2 Server Found.).The environment was now reconfigured to point to the new server and disconnected the connections to the old server. We also went to the site collection and removed all the connections that were still referencing the old server. On the list settings for the list available on site collection Resolution The issue was resolved by removing the all the references or connections to the old server that was using 4.6.11. The references were also remov

Hello!Ok, so I have a Nintex form which uses a Single Line Text box as a parameter to fill a SQL Request lookup.This works well. You enter the text into the search box, press tab and the dropdown gets populated with your result.Then, based on the users choice in the dropdown, I had one or more extra SQL Requests going and getting more data relevant to the result. IE for example choosing a user and then going off and getting their office, department, manager etc.However on doing this I would get the following error on loading the form. Unable to get property 'toString' of undefined or null reference.After a fair bit of trial and error, I stumbled upon the following simple workaround.Rather than using the SQL Dropdown to pass the parameter into the SQL lookup, I created a calculated field looking at the SQL Dropdown field and passed that into the SQL lookup instead. No more error.

Hi everybody,either I can't find it or the function is missing...I've built an overtime request form with a calculated value field that calculates the difference between "From" and "To" in hours. The formula (dateDiffHours(From,To)) works great, but the field can only be recalculated on "view", "edit" or "new" action. Isn't there a possibility to trigger recalculation when one of the date/time fields changes?Thanks for any hint or even confirming that the function isn't available.BR, Rouven

How can the time be extended for the Nintex Form to fully load before the conversion occurs?

I have a problem using a Person or Group variable in a workflow. I set the variable to a Manager (field in the current item) or a SharePoint permission group: (TEST) Approval Group. Then I use this variable to assign a task or send an email. If it is set to the Manager it works. If I set it to the permission group it fails incorrectly resolving the name of that permission group (see below: 896;#(TEST) Approval Group). Is this the expected behavior? Interestingly if I set a default for this variable to the permission group it works!

How do you setup Nintex Mobile to work externally when your internet connection  goes through a firewall. We have published our intranet out to the internet but when we go to that page our firewall prompts us for our username and password. By entering the credentials into the Nintex Mobile application does this pass the details onto the firewall security as well? I have tried searching community site for setup / security details but haven't had any luck. Any assistance greatly appreciated.

Hi,I'm trying to iterate through the items in a repeating section on an order form and I'm having difficulties getting the data into a table in Word.  I don't have the document generation feature as we have SharePoint 2013 on premise.  So, I created a workflow that collects the data from a repeating section using collection variables that are run through a "For each" loop.  The workflow looks like this:I've cut out the portion when the item numbers, sizes, and colours are converted from ID's to names which are then stored in variables.  At the end of the loop, the variables are placed into content controls in a Word template.  However, only the last item in the repeating section is stored (and I would imagine it's because the Word document is simply being overwritten with each iteration).  Is there a way around this problem?  Would storing the data in Excel work better (and if so, how)?Thank you in advance for your help!

Hi Team,I have two process to create in Nintex workflow, and both the process follow the same approvers.Only difference is some additional named control to be added when initiator select one particular request process.Need your support  here as i have created type of request ( 2 choice, with dropdown list)When user select one request, some named control on the form should hide.from the help and video's i have found, hide option easily enabled on selection button but not on dropdown list?Appreciate your help.

I realize this isn't really a Nintex issue but a SharePoint issue but I feel that you should be aware...So I created a Nintex workflow to send emails but also BCC to a SharePoint library to keep a copy.  Emails to recipients were working just fine but the BCC emails into the library was not.I was able to send email from my Outlook client.  Weird.  I know other workflows are able to send into other libraries.I changed the incoming email settings of the library, nothing worked.  I soon realized that its not the workflow, but what was in the email subject line like this:            ACTION REQUIRED:  Please confirm mailbox ownership of test@test.comAfter many tries from Outlook, it stopped being received when I added the email address into the subject.and SharePoint ULS Logs will show lines like:    An error occurred while processing the incoming e-mail file... The error was: The following file(s) have been blocked by the administratorIf anyone has an idea of how we can get around this, pl

 Symptoms The user has a workflow that errors when it reaches the step that executes the Restore Version Documents wizard. The error it throws is as follows:Message: The attempted operation is prohibited because it exceeds the list view threshold enforced by an administrator. Diagnoses While this is a legit error exception that?s getting bubbled down from SharePoint(K2 leverages the SP CSOM API for executing the ?Restore a previous version? functionality at runtime) due to the size of items in the document library i.e. over 9K items, we were able to negate the issue by doing a re-design of the ?Restore to Previous Version? event in the K2 Designer wizard .The redesign involved adding a new method to the underlying SmartObject definition that retrieved the document items using the ID in lieu of the document name. Resolution An isolated fix was provided to customer in the form of a patch. The FIX itself will be pushed into the product when Appit 1.5 Update 2 ships sometime mid-January 20

 Symptoms  Getting a "compile failed" error when trying to deploy a process, see: http://screencast.com/t/80WECSULa The process contains steps with custom expressions nested together and are layers deep. The expressions are added to the email body of a "send email" step  Diagnoses  The underlying build error is due to the size of all strings in the resulting .NET assembly exceeding 16MB. The exact error in the debug log captured is 'No logical space left to create more user strings.' Also, looking closer at the KOServer.cs file we can see a large string in the email body which is mostly made up of the nested expressions. Essentially, the workflow is this particular case, due to its design structure, was hitting the .NET limitation due to the size of the expressions being used in the design.  Resolution Revise the logic in the expressions to make them a bit more simplified. In this particular case customer was using a large number of logical AND conditions which are nested up to nine le

Hi,We are planning to use nintex workflow 2013 for our workflow development in SharePoint 2013.1. How nintex provide license for Nintex Workflow 2013  ? We have heard that the type of license in nintex workflow is based on number of actions used in workflow. Is this true ? Can we have more details on licensing ?2. Nintex Workflow 2013  is based on SharePoint 2010 workflow platform. Is there any update available for Nintex Workflow 2013   so that it can work on SharePoint 2013 workflow platform ?Thanks

Hi!I know the action 'list query' which creates a collection of items.I want to query my current item on some aspects (for example: all empty properties). Is that possible? Maybe through a workaround..I want a collection of all fields from my item that are empty. Any ideas?Thank you!(Nintex 2013)

 Symptoms  Very big delays in K2 processes observed on the user side while users performing normal operations (interaction with K2 SmartForms). This is accompanied by 60-80% CPU utilization level on the K2 host server and increasing number of CPUs does not improve situation. It is also visible that K2HostServer.exe is the heaviest process on the server which uses all CPU resources. RAM and HDD usage on K2 server are normal.   Diagnoses  Extra things which should be verified in similar scenarios:   0) Any preceding changes in the environment before you noticed this issue? E.g. updates or configuration changes, deployment of new version of K2 process or new process/solution? Check with K2 developers as well as with IT infrastructure department.   1) Obtain more specific information on frequency of high CPU usage - is it constant or only spikes few time during the day. This may help isolating root cause.   2) Verify if RAM usage is also high. In 90% of the cases abnormal resource usage ca

 Symptoms K2 host server logs are flooded with the following error:"Error","General","0","ErrorMessage","1","0 SharePointRoleProvider.GetGroups: System.Reflection.TargetInvocationException: An unexpected failure was encountered when contacting SharePoint to get information from the group provider SPCsomClient: An unexpected error occurred (Too Many Requests). ---> System.Net.WebException: The remote server returned an error: (429) Too Many Requests. Diagnoses This issue can be caused by congestion on SQL Server side leading to slowness for SharePoint (but no errors logged on SharePoint Side) and aforementioned errors being logged by K2.In such cases it is recommended to move K2 DB to dedicated SQL service instance (and ensure that it doesn't coexist on the same instance with SharePoint databases). Resolution Move K2 DB to dedicated SQL Server service instance (and ensure that it doesn't coexist on the same instance with SharePoint data bases). You should no longer receive error "429