Archive

 Symptoms When I query an Activity Instance Destination SO with an instance ID I get data. When I use that same smartobject in a list view I get data as well. If I use that same view or smartobject within a workflow it does not return data. I did see the following article (http://community.k2.com/t5/K2-blackpearl/WorkflowReports-WorkflowGeneral-reporting-smart-objects/ta-p/87023) but this is not the case because it still does not show the information after a delay when it shows it in the tester. Please see the service instance setup attached. Diagnoses N/A Resolution When executing the Activity Instance Destination SMO on a particular process instance, the user executing the SMO needs to have View or Admin rights on the process that generated that process instance. The process executing the process to generate the pdf from k2 form most likely to run under the k2 service account, make sure to grant k2 service account View or Admin permission on the process that generated the process ins

 Symptoms Active Directory Service2 issue with GetUsers when passing in manager Diagnoses When trying to return a list of the users managed by the current user however you cannot get the expected result set when passing in the manager input parameter. You have tried using both ad username, Display Name and Domain however none appear to work.You also cannot get the GetUserPeers to work when passing in an AD Username as the parameter. Resolution This issue has been identified as a bug and will be addressed within future version of K2. For the time being it will be best to use the UM user smart object which has similar functionality as the AD user smart object as it allows you to execute get user methods to bring back users from Active directory and sharepoint also. 

 Symptoms Error K2 Deployment Diagnoses After upgrading from K2 version from 4.6.7 to 4.6.11 you are unable to deploy any package, this mainly happens with object with special characteres like '?' and '?' and the following error is received also......I/O error occurred Resolution The following workaround can be applied here.....1. Open the WF in either studio or k2 for VS.2. Update the design templates.3. Deploy the WF.4. Create a new package.5. Try to deploy new package.  

SELECT xmlname, xmlvalue FROM Process_XML.List WHERE XMLName IN ('XYZ') AND ProcessInstanceID = 553How come it requires the user to have Admin or View rights for the above query to return information, even when that user is assigned as destination?Using 4.6.2

I have a question.  If I add a Run parallel actions action to my workflow, and I end the workflow on one branch of the parallel actions, so that the workflow ends when some action is completed on that branch, whether or not the actions on the other branch, (such as a pause), have completed, is the workflow engine smart enough to end that pending action, or will it put the workflow engine into some kind of endless lock in the background by keeping the action pending in the timer service forever?  For example of what I mean, see the attached images of my workflow, and workflow history, where I tested this.  The workflow works the way I want it to, I am just concerned about creating timer service or workflow service issues.

 Symptoms Information about users from certain domain and specific OU not being updated in K2 identity cache, when Force Identity Refresh operation is being attempted for such users the following error is being logged in K2 host server log:64010 The Identity User:K2:DOMAINuser_name does not appear to be discoverable or does not existAfter this user has Enabled and Resolved flags set to 0 in K2 identity cache. Such users unable to access K2. If other user from another OU which has been resolved properly before moved to problematic OU he keeps Resolved flag set to 1, but changes Enabled flag to 0. Diagnoses To analyze this issue further you can enable debug level ADUM logging and attempt to refresh identity for affected user. You may see the following error being logged when attempting this operation:"Debug", "GetUser", "Name translated from DOMAINUser to CN=User Name,OU=TestOU,OU=Users,OU=TestOU,DC=DOMAIN,DC=COM""Error", "GetDirectoryEntry", "There is no such object on the server.You ma

 Symptoms On the worklist control, the sleep option is disabled, the only way to enable this seems to be to turn on multi select and select multiple items from the list. Diagnoses When a Client Event is set to not "Allow user to action the task without opening the form" in a Workflow, the Sleep button is disabled in the Worklist control for a process instance. This worked in the 4.6.11 version of the Control. Resolution The issue was linked to an existing bug item that our developer are investigating. The current indication is that the fix will be included in a future K2 4.7 update.The current workaround for the Worklist control is to use multi-select to select multiple instance. The sleep option is then available. An alternate way to sleep a single item is to use the Worklist as displayed in K2 Workspace. 

 Symptoms During Security Scanning they have identified the following issues1. Body Parameters Accepted in Query2. Query Parameter in SSL RequestPlease find attached doc for more info. Diagnoses 1. Body parameters accepted in QueryAlthough it is possible to add the parameters into the query, the BlockedBrowser page has no sensitive information in it and has no user input on the page itself.Also the example given with the __VIEWSTATE parameter has no security risk associated with it as we do not store any information in any __VIEWSTATE field.Thus in this instance there is no security risk.2. Query Parameter in SSL RequestThere is no security risk as the request being made is just to format the supplied date into a certain format, so no chance of leaking sensitive information. Resolution 1. Body parameters accepted in QueryAlthough it is possible to add the parameters into the query, the BlockedBrowser page has no sensitive information in it and has no user input on the page itself.Also

 Symptoms Dear,If the page not found, How can we redirect to Custom Error Page.For ex:1. When we try to access the below URL which is not available in our systemhttps://ss-jhd-wfsft/Runtime/Runtime/test . We are geeting the Out Of Box message as "Form 'test' could not be found or its not checked-in".2. https://ss-jhd-wfsft/Runtime/_trustadmin/Login.aspxGetting the Server Error with the message "The file '/Runtime/_trustadmin/Login.aspx' does not exist. "Instead of displaying the Out of Box Error Message .We need to redirect to custom Error page.Please find attached for more info.Kindly check and feedback. Diagnoses The respected customer closed the ticket after the following note:"System-wide customization of such error messages at the moment is possible by editing HostServerLogging.config. This is the only supported option for SmartForm 1.0.5 and earlier versions. Unfortunately set of error messages which you can customize with use of this method is limited by errors mentioned in this

 Symptoms I'm having an issue porting a k2 development from our sandbox to live. I've used package and deploy and copied the tables and stored procedures over. The issue is that the live version is marking all the input properties for all the methods on the smart object to "Required". This is then breaking a lot of my views that call these methods. Diagnoses DB permissions issue. Resolution On the K2 database, set db_owner permissions for K2 service account.Refreshed service instance in SMO tester. 

Hi,I am returning following JSON Response from a webservice call which outputs all the attachments of a list item.{"d":{"results":[{"__metadata":{"id":"https://sp.mysite.com/sites/spkb/_api/Web/Lists(guid'26f031dd-c6fe-4d92-a961-479df39c18af')/Items(1)/AttachmentFiles('Audit Report.xlsx')","uri":"https://sp.mysite.com/sites/spkb/_api/Web/Lists(guid'26f031dd-c6fe-4d92-a961-479df39c18af')/Items(1)/AttachmentFiles('Audit%20Report.xlsx')","type":"SP.Attachment"},"FileName":"Audit Report.xlsx","ServerRelativeUrl":"/sites/spkb/Lists/webservicecallstest/Attachments/1/Audit Report.xlsx"}]}}I stored this value in a Text variable. I would like to now parse this value so that I can build an HTML string where each attachment is displayed in a <div> with  file name. When clicked it will go to the attachment URL. i will then set the rich text field value with the HTML string.How can I do this with Nintex workflow actions? Please help.

 Symptoms  VALIDATIONThere was an error downloading 'http://server/services/service_name.svc' Source: SourceCode.SmartObjects.Services.Management  Diagnoses  Based on error message the following can be tried: 1) Adding ?wsdl to the URL - this was tried by client but made no difference   2) Try to browse to this web service URL via a browser from K2 server/new server to make sure this is accessible. Perhaps there is a firewall setting on the new server which is preventing communication.   Try enabling SmO logging and reproducing this to see some more specific error details. For example you can see something like this in SmO logs:   1) There was an error downloading 'http://server/services/easervice.svc'   2) Could not find server 'ADSI' in sys.servers. Verify that the correct server name was specified. If necessary, execute the stored procedure sp_addlinkedserver to add the server to sys.servers.   Based on (1) you should verify that URL is accessible from K2 server - it could be firewa

 Symptoms K2 Mobile App cannot login on IOS 10 Diagnoses The K2 Mobile version 1819 cannot login to blackpearl 4.6.8. Resolution Change the K2API website authentication to Basic Authentication to enable resolved the issue. This is an issue found on K2 version 4.6.8. 

Hello,I am using calculated value field in an effort to produce a form in two languages, English and French.I have a table with fields for both languages and the form loads in the data correctly.I am using a drop down to specify which language to use.All of this is working perfectly fine, however the formatting of the text with in the Calculated fields is awkward.Most fields are ok, but when a field has text that fills more then one line I believe it justifies the text for an unknown reason.I have used the text alignment tools along the ribbon to try and left align and center where needed.  This works in the preview mode of the form from within the editor, but in the published form in the live list it does not work.Is there any way I can control the formatting of text within a calculated field?Thanks in advance, please let me know if there's any further information I can provide.Greg

I created a new UDA today, and when I went to use it, I noticed that it created a new UDA menu item.  All my older UDA's are under the original menu, where the new UDA is under the new menu.  Anyone ever experienced this before or know why this would happen?  I'm using Nintex  Workflow 2013 v3.1.10.0 with SharePoint 2013 on premise. 

 Symptoms HostServer logs are full of errors like"Error","IdentityService","64005","ResolvingException","IdentityService.ProviderCacheIdentity:GroupProvider.GetGroup","64005 Failed to resolve 'K2:DENALLIXDomain Users': Group cannot be found.." Diagnoses This only occurs in 4.7 after a group provider has been registered with the same name as the domain. Resolution A bug has been logged for this behavior. The errors can be safely ignored.The workaround is to not register a group provider with the same name as the domain. Since the group provider name uses the name of the root site for the group provider, ensure that the site name is not the same as the domain when running the registration wizard. 

I have a rest service that returns employee data. I can use the Web Request Control to get the data that I want. Just like the following article... However, on my service response, I already get the employee number, position, name, and so on...Do I need to make a different call for everything single control I want to populate? Isn't there a way that I can make one call and use the returned xml to populate other controls?

I am trying to build a workflow that has a task for a developer to build a file.  After the file is complete, control will be passed to an Analyst to validate the file. I am using a flexi task for the Analyst to approve or reject the validation.  But, what type of task would I use for the initial task where the Developer builds a file? I was trying to use  the Assign to-do task, but I am not sure how the task is flagged as complete and move to the flexi task.  Does this make sense?

 Symptoms Deployment get stuck. Diagnoses We are trying to deploy a package to the client DEV environment with, the deployment gets stuck at 'Analyzing Dependencies' for hours without any result. Resolution Workaround: Change the SharePoint UI from the 'New Experience' to 'Classic Experience' on the list you're trying to deploy on, this should resolve the issue. 

Hi All,I'm trying to lookup a list from another site collection. I want to be able to show users the existing software applications our enterprise has. This is stored in a list, on a different host-named site collection.In Nintex Forms, I tried both the 'List View' and 'List Lookup'. When I enter the URL for the other site, I get the message:"Loading the available lists failed. Please check the URL you have provided is a valid URL within the current site collection".Am I getting this because we use host named site collections? Other articles and posts seem to indicate it is possible to query across site collections but I can't seem to.thanks.

 Symptoms Workflow Runtime error in Workspace Diagnoses The following error within workspace is reported when going to the management pane:InternalMarshalError","SourceCode.Hosting.Server.Runtime.HostServerBroker.InternalMarshal","2025 Error Marshalling SourceCode.Workflow.Runtime.Management.WorkflowManagementHostServer.GetProcessFolders, The given assembly name or codebase, 'C:Program Files (x86)K2 blackpearlHost ServerBinhostedServersSourceCode.Workflow.Runtime.Management.dll', was invalid.","","","SEC-UAT-K2:C:Program Files (x86)K2 blackpearlHost ServerBin","284554","53f7be1c0c0e4f85ab89db1a213b544f","""284555","2017-01-18 11:29:08","Error","Communication","8130","ConnectionPacketError","SourceCode.SocketService.Legacy::HandlePacket","8130 Error processing message from 127.0.0.1:59554: The given assembly name or codebase, 'C:Program Files (x86)K2 blackpearlHost ServerBinhostedServersSourceCode.Workflow.Runtime.Management.dll', was invalid.","","","SEC-UAT-K2:C:Program Files (x86)K2

 Symptoms Smartforms features have not been installed after running through the installation for 4.7. Diagnoses When you have just built out a new K2 server for client development. Because the server is exposed publicly over the internet you have to go in and modify the site realms and issuers to point to the correct urls.Pre 4.7 you would go to the Manage Issuers and Manage Site Realms SmartForms to do this.Going through the installation and configuration phase it seems everything had deployed just fine. The SmartForms install said it was successful even though none of the Smartform programs appear here.Where would I be able to access K2 designer and the other Smartform features? Resolution To access forms this can now be found under the management portal when you access this from start menu >>> all programs >>> K2 Blackpearl. 

I am trying to copy workflow status into a new column of type ' Hyperlink ', and redirect it to my custom page along with item ID. This is what i tried,Action - Build String,                      As my new column is hyperlink, I am setting the URL to custom page in 'Build String'. Where as in the description I want to show text same as 'Workflow Status' column, to make it easy for users.Action - Update List Column,                                           My list column config,                                                  This is what I am trying to do in the workflow,                                         Don't get confused here in first image, I am building the string for the first time and storing it into a workflow variable and using 'Update List Item' action whenever necessary.The second image is what I am trying before workflow ends, even I tried without 'Build String' action , no luck. 'Build String & Update Item' config action is same as above.I am not sure, where I

 Symptoms NULL values can be specified as input parameters for 'List' methods, but they do not alter the result (NULL values can not be filtered). Diagnoses This is by design and the way the service broker works. When you do not specify a filter and use SCNULL for input on a SmartObject and execute the GetList (you can test this on any Smart Box SmartObject) we return all the values.In some specific cases you may want to use SCNULL as a filter value. In current versions List methods do not work with input properties as create, read, update, execute and delete methods in K2. We support SCNULL in input properties for create, read, update, execute and delete methods in K2. There is an existing feature request to add support for filtering with SCNULL parameters on list and read methods but there is no ETA for implementation for this feature request at the moment.As potential workaround you can consider the following:1) Adding check inside of the stored procedure:IF @Param = 'SCNULL', SET @

Hello,I have developed a Nintex form which gets assigned to the user.  User gets mail notification and can open the form through the link provided in mail.  On clicking the link a Nintex form opens in Workflow Tasks tab.  User takes action and submit the form.  On submission the form disappears however Workflow Tasks tab remains open.  Is this the default behavior?  If yes, is there a way to close Workflow Tasks tab automatically.Please help.  ThanksSunil