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My workflow is set to run on item creation and manually. It retrieves people/group values, ID record fields and title fields and saves them as variables. I then run a query user profile action on the people fields to retrieve first and last names as separate fields, and their domain IDs. When an item is created and submitted, the workflow runs but the variables are not populated. See these results from the history log:Work Group Var: ;Work Grp ID from Svc Req List var: 3;Wrk Grp Lead: ();Wrk Grp Backup: ();However, when I manually start the same workflow after the item had previously been created, these same variables are populated. See the results from the history log:Work Group Var: Talent Insights Shared Services;Work Grp ID from Svc Req List var: 3;Wrk Grp Lead: Joe Smith (AB70717);Wrk Grp Backup: Jane Brown (ZCH1176);The Work Grp ID from Svc Req List var is gathered from a remote list, it in turn is used to reference the record ID in another remote list, Work Grp. From this second

Currently, when I add an item to my list (using the standard Sharepoint form), my Nintex workflow immediately starts.  I would like to replace the standard form, with a Nintex Form and continue to run my workflow as it does with the standard form.I have created a Nintex form but I cannot figure out how to get it to launch when "new item" is selected on my list.  Or, if there is a better way to get it to launch, that is fine.  And then I want it to run my workflow as the standard form does. Does this make sense?  

I am having problems publishing my workflows.  Typically when you go to "Workflow Settings" and go to "Task List" the default is set to "Workflow Tasks" however recently it's no longer there. Because of this I cannot publish my workflow.  I am wondering where this is set so that I can put a default back into the system and publish the workflow.  Thoughts? Ideas?

 Symptoms There is some issue with the Security Label. At times, when domain user login, the security label shows the user is logged in under the K2SQL security label. This is causing some permission problems, especially when trying to access workspace and management site. Diagnoses  Resolution Update the claim mapping for K2SQL security label. In the claim for K2SQL security label, under the Security Label section, make sure the following are also added:1. Original Issuer set to FormsSTS2. Claim Type set to http://schemas.K2.com/identity/claims/securitylabelname  

 Symptoms  Packaging and deploying K2   Diagnoses  I need to package up a solution in PROD environment for client and deploy it to their UAT to match the two environments. This solution was deployed by someone else approximately 2 years ago and I don't have the details of how they did it as they since left the company. From what I can see, there's a K2 solution for sharepoint - a set of smartforms attached to sharepoint libraries with associated smart objects. The workflow looks like it has been developed and deployed using K2 Studio rather than the designer. If I try to package via Sharepoint it reports an error because it can't find the workflow. It reports a broken reference. I was able to download the workflow from workspace and open it in K2 studio. If I try to package the whole lot with packaging and deployment tool it also reports broken references. Looks like it has a pointer to the workflow but reports the reference as broken. I tried packaging just the smartforms and objects

 The following is a guide to executing custom JavaScript or jQuery code on a SmartForm or View via rules.   - Create a Data Label control, checking the 'Literal' property and unchecking 'Visible'.          - Open the Expression Editor on the Data Label, and insert your JavaScript wrapped in <script></script> tags.        - Create a new (unbound) rule by clicking 'Add Rule' and add two 'Transfer Data' actions.        - Transfer data: Check the literal Data Label but leave the input blank. Note: This clears the Data Label, which is necessary for injecting scripts.        - Transfer data: Check the literal Data Label and drag in the JavaScript Expression.      - Give the rule a name and click 'OK'   You can now execute your JavaScript via rules by using the 'execute another rule' action.          To start your script after form data loads, place this rule at the end of a 'When the Form/View executed Initilizing/Initialized' rule.   Hope this helps.  If this post was helpful, p

 Symptoms  Receiving the following errors during installation of K2 4.7:   Target did not complete successfully: ControlUtil SmartFormsTester Error from controlutil output: RegisterControlTypes Failed: Error Sending BufferAn existing connection was forcibly closed by the remote host Target did not complete successfully: Register_Control_AssetDelivery Error from controlutil output: RegisterControlTypes Failed: Error Sending BufferAn existing connection was forcibly closed by the remote host Target did not complete successfully: Register_Control_AutoComplete Error from controlutil output: RegisterControlTypes Failed: Error Sending BufferAn existing connection was forcibly closed by the remote host Target did not complete successfully: Register_Control_Barcode Error from controlutil output: ClearControlCache Failed: Error Sending BufferAn existing connection was forcibly closed by the remote host Target did not complete successfully: ClearControlCache Target did not complete successfully:

I added a print button to my form according to this blog post Print Button - Nintex Forms.  I have the approval history written to a multiple line of text field in my item, and it doesn't print when the form is printed.  The multi line text field is set to plain text.  This is for audit evidence, so the approval history is what we really need.  Any one know why the approval history won't print?  Examples of everything are attached.

We are using the "Assign to-do task" action to assign a task to an AD group.The task is created & the emails are send to the members successfully.The issue: we need to know which member of the group responded to the task. Until now we have found the following:the "Last Task Respondent" nintex variable contains the name of the group, not the user that responded.The task is updated by the "system" user account, not the user that responded.we can not call a SharePoint built in Web or REST service, because they both require credentials (in which case the user will be the one supplying the credentials)So we are stuck:Is there a way to find the user responding to a task assigned to a group???Help! / Thanks!Dinos

Hello everyone, I am trying to figure out a way that based on a particular state/status (Under Warranty) the workflow runs a different set of actions when the status is changed via the form (ex. user emails me during warranty period, I click a button on the form to change its status). Or after 3 days the status will automatically change to completed and a notification sent out to the user.  Currently I have a state machine setup, however I get the error: Maximum loop threshold exceeded during the loop below. I have been at this for a few weeks and perhaps I am to deep into the weeds.  I have tried not using a state machine, but I keep coming back needing a loop for this particular status/state.  Would anyone have any best practices or approaches that could possibly resolve this? (from left to right is the Under Warranty State).  

 Symptoms Large Package Causes PandD To Throw Exception (600+ Artifacts) Diagnoses While creating packages from your development environment you encounter an exception in the PandD thick client.On average creating a package with "Include Dependencies" checked will take 20-25 minutes and include ~750 artifacts.Partway through package creation the attached exception is thrown. The user is able to select OK and the creation continues however, intermittently we see packages that only include 2 or 3 artifacts in the tree-view but then the "Items to be packaged" shows a number around 750. In these cases we will abandon the package creation and start afresh.1. On the occasions that the package is created. What affect does this exception have? Is this a known issue? Is it possible to safely continue deployment?2. Are there any known workarounds? If possible we could split the package up, however as there are such a high number of artifacts with complex interdependence it's difficult to create

 Symptoms SmartObject Delete Method Diagnoses When you have created a smart object based on a Oracle table and you create methods for this via K2 designer. Upon testing you see that some of the methods don't work here and in this case it is the delete method, why is this the case ? Resolution It is recommended to create the smart object methods for oracle in the smart object tester tool rather than through K2 designer. 

Hi there I have a attachment control which people must be forced to attach an item when leave day is more than 3 days and leave type = Sick leave and the control does not have any attachmentBelow is the rule that I have used:greaterThan(Calculatedfield,3) && LeaveType=="Sick Leave" && isNullOrEmpty({Self})How ever the rule is not working.. AlsoForce attachment when leave type = Study leave and Family Responsibility LeaveRule = the control is inavild if LeaveType=="Study Leave/Family Responsibility LeaveOn this one it validate the the attachment but even if you attached a document it does not allow you to save Would appreciate any help regarding this.

 Symptoms Serveur FRONT HS apr?s mise ? jour en 4.7 Diagnoses Bonjour.Je viens de mettre ? jour mon serveur K2 et mon serveur frontal K2 en 4.7.Depuis la mise ? jour de mon serveur frontal, celui-ci ne marche plus. J'ai l'erreur suivante:Method not found: System.TimeSpan SourceCode.Forms.Client.FormsClient.Ping()Cordialement. Resolution Dear Mr Jouanne,ISSUE:After installation of K2 4.7, we get the following error:Method not found: System.TimeSpan SourceCode.Forms.Client.FormsClient.Ping()andInvalid archive typeDIAGNOSIS:After discussion with Nicolas Martin, it seems that you used RSA KEY to protect your web site and you do the following:1) Install of the RSA KEY on the K2 4.6.11 (It's a new level in IIS)2) Upgrade to 4.7.RESOLUTION:I - We go to a previous snapshot of point 1 (With 4.6.11)II - Uninstall the RSA managementIII - Upgrade to 4.7.IV - Re-Install the RSA management.You have 2 days to accept or reject this resolution. If you feel the issue is not resolved, please reject this

 Symptoms The production environment cannot make any changes in Active Directory when executing a SmartObject method. The error received in SmartForms is as follows:User could not be updated. An Active Directory error has occurred. Details: LDAP Message LDAP_OPERATIONS_ERROR Description Operation error occurred.A similar error occurs when executing the same method in the SMO-Tester-Tool:The server could not be contacted. Service: Account Management Service Diagnoses So by analysing the error messages and -logs above, we tried to find out if K2 just couldn't contact the AD server or if it had something to do with permissions. We enabled SmartObject logging to get more details on this error, but it turns out the error was related to the Dynamic ADSO Service Broker, which is a custom service broker that can be downloaded from the K2 Marketplace.However, the error also occurs in the Account Management Service Instance so it is probably related to the way K2 connects to Active Directory. Re

I am experiencing a strange issue where sometimes the Send an Email action completes but no email is actually sent. Prior to the email being sent there is a To Do Task action - the email will send if some users complete this task, but when other users complete the preceding task it does not send.Example 1:User A starts the workflowUser A completes the To Do TaskEmail is successfully sentExample 2:User A starts the workflowUser B completes the To Do TaskEmail is NOT SENT, although the action and workflow are completed without error.This is happening in a large workflow.I have created a second test workflow that just has the To Do Task followed by Send an Email and the behaviour is exactly the same.Given that the workflow is running under User A in both cases, how can the difference in the email behaviour be explained.This relates to NW2013 on-prem.

Hi,I have a Nintex form submitted by some users. Once the form is submitted, user gets notified and workflow will be triggered.This workflow has three approval stages, I have a requirement , to create a landing page for user to come and check status of their submitted form.Eg : On landing page for Form ID : 10, Approver A approved, In - Process at Approver BIs there any way, can we show this on a page or Nintex Form with some graphical representation ( if possible )?

 Symptoms After installing K2 for Visual Studio 2015, when attempting to upgrade K2 solutions from Visual Studio 2010 to 2015, the below error is thrown:Error in VS 2015UnsupportedThis version of Visual Studio is unable to open the following projects. The project types may not be installed or this version of Visual Studio may not support them.For more information on enabling these project types or otherwise migrating your assets, please see the details in the "Migration Report" displayed after clicking OK.Non-functional changes requiredVisual Studio will automatically make non-functional changes to the following projects in order to enable them to open in Visual Studio 2015, Visual Studio 2013, Visual Studio 2012, and Visual Studio 2010 SP1. Project behavior will not be impacted.The option to create a new K2 solution in Visual Studio 2015 is also not available. Diagnoses This is a bug in 4.6.11 if Visual Studio is not installed on the C: Drive, but instead (D: or E: etc.). Resolution T

 Symptoms Failed to resolve 'Domain Name[AccountName]': Failed to translate name:DomainName[AccountNameThis appears Diagnoses You get the following errors in the K2 Host server logs:64005 Failed to resolve DomainName[AccountName': Failed to translate name: DomainName[AccountName]What is the cause of this error? Resolution Please do contact K2 support as direct modifications will have to be made to the DB to resolve the issue that exists here. 

I'm hoping someone will be able to help me.  We have many lists and libraries using Nintex workflows and any email being sent from the workflow goes to the user's inbox.  I have one list where some emails go to the user's inbox and other emails go to their junk folder and I cannot figure out why.  All emails are being sent from the same account.  The workflow is a very simple one...Staff member fills out a Nintex formOnce they submit the form, the staff member receives a confirmation email (goes to inbox) and a representative of the form receives an emailThe workflow waits for a field to not be blankOnce the field gets filled in, an approver of the form receives an emailThe approver will approve or deny the requestThe staff member who filled out the form will receive an email stating their request has been approved or denied.  This email goes to their junk folder. This seems to be the only workflow where emails are going to the junk folder.  What I don't understand is why the first ema

I have a workflow with approval and which are sent to a calculated group that must approve.Now, the fact that if one stands as the creator of the task you have no right to approve the following workflow.This means that I need to test the ordering is a member of a group and determine if this is the case then he / she could not be allows to approve?How do I do this.Nintex 2013 on-prem.

 Symptoms $ symbol is not being consistently displayed in list view Diagnoses Hi Andrew,can you look at the attached video please?ThanksJem Resolution Latest SF + CP Roll-ups resolved the issue 

 Symptoms Security Label User Name - unable to change Diagnoses We have been experiencing an issue where each morning we have to refresh the CRM service instance as the connection from K2 to the CRM server breaks overnight.please help.. Resolution Provided Cold-Fix to resolve bug resulting in the CRM Connection Token timing out and not being able to request an updated Login TokenThe DLL simply fixes a bug in our code that did not cater for the expiration of the CRM Connection Login Tokens . If there are no further questions regarding this issue , could you please close the ticket 

Hi,I am using below REST end point to get all the attachments of a particular list item and storing them in a collection variable.webURL/_api/web/lists/getbytitle('attachment%20url%20test')/items(1)/AttachmentFilesI would like to iterate through this collection variable so that I can build an HTML string where each attachment name is displayed in its own div and I  can set the resulting HTML value into a rich text field. Please help.The rest response is of the following format: ( I have FileName and Server Relative Url that I can use to build the string).<?xml version="1.0" encoding="utf-8"?><feed xml:base="http://mysite.com/_api/" xmlns="http://www.w3.org/2005/Atom" xmlns:d="http://schemas.microsoft.com/ado/2007/08/dataservices" xmlns:m="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata" xmlns:georss="http://www.georss.org/georss" xmlns:gml="http://www.opengis.net/gml"><id>2806f6ee-06b1-402f-a4cd-5a8d836ca177</id><title /><updated>2017-

When I use the SQL Request control with one of the choice formats (dropdown, checkbox, option) I can split the results into display and value fields.  For a label field I've been outputting the results with the same column (or alias) for both display and value (since both are required) but would like to be able to send different columns to the display and value fields.  Can you do this?  There is no analog to the parseLookup() function for label formats.  Thanks,Bruce