Product Forums

I’m not sure why but the system (update items actions) will NOT allow me to update metadata on a folder. Any reasons why? No issues updating metadata in Power Automate. I cannot find another way to update metadata using Nintex Automation Cloud so may have to pivot to PA for this one.Let me know if I’m overlooking something here.  

General House Keeping Question:Does anyone Delete  old employees from Process Manager or do you leave them as Disabled forever?We have 1336 disabled users, and a current user list of 1320.My general rule now for when someone leaves is to delete all their roles and transfer all their processes (if possible) - but there’s a whole lot of history in here to clean up.Thanks

Community, I have the following scenario I’m attempting to building using nintex workflow and two sharepoint lists. I have two lists, list a and list b. What I’d like to create is two workflows one when an item is created in list a it is copied to list b which will be used to compare list a when something changes. Workflow 2. When an item in list a modified. The modified item is compared to it’s respective item in list b. The changes are then added to an email. Once the email is sent list b is then updated with the modifications from list a

I have updated our sandbox to the latest release, but I am not seeing the new Page Designer as listed in the release notes, nor the migration instructions from the linked Page Designer on moving the composer pages out.  Just wondering if I am missing a step in the upgrade. Thanks!

Hi there,Has anyone created a flow that will allow a user to be added to the Automate user list a a participant. There are features that we want to be able to use in our form but the person needs to be a participant. Therefore we want to create a workflow that the user can add themselves.I cannot see a workflow part in the list to achieve this.Hope someone can helpCheers,Jamo 

Hello everyone,Just wondering whether any of you have had to deal with this task before?The business I work for is considering linking all controlled documents currently sitting in our DMS to Process Manager and I’ve been asked to present a case so we can assess whether the exercise is worthy.If you have dealt with this before, do you mind sharing at least 1 pro/con and any implication I need to consider?Thanks,Carlos

My team and I are trying to have a DocGen Package run when a record is created/updated and meet certain criteria via Flows. This package is intended to send a receipt to a designated user (pulled from a contact page). When we run tests manually, the package works, but when we try to use automation, the logs read successful, but no email is received.  We do not have any errors to show as to why that may be happening. Any ideas on how we can fix this?

Issue DescriptionWhen you attempt to deploy a Workflow that was packaged and deployed, it gets stuck in the deploying stateResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you attempt to save inherited global rules that contain an "Execute Another Rule" action from a SubForm after upgrading to Nintex Automation K2 (5.8), saving may not succeed.Error Message:The following error occurs: “Rule not configured correctly”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. 

Issue DescriptionWhen you add an HTML tag in a Workflow, it does not render correctly in the email after upgrading to Nintex Automation K2 (5.8).ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsNote: After applying the Fix Pack, there's a possibility that the HTML may appear as an encoded value in the Workflow Designer. We recommend to make a copy of the HTML, before applying the Fix Pack, into a text file or somewhere safe. After applying the Fix Pack, you can verify if it is correct. If not, you can paste the HTML back in before redeploying.

Issue DescriptionWhen you upgrade from K2 Five (5.6) to Nintex Automation K2 (5.8), you are no longer able to successfully generate PDF Files using the PDF from URL method and an error message appears in place of the Form.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. 

Issue DescriptionWhen you have Data labels with long names, they over lap with the ones below in the Configure Rule panel.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade from K2 Five (5.6) to Nintex Automation K2 (5.8), you are no longer able to open Workflows and an error occursError Message:The following error occurs: “Bad syntax caused the request to fail”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Are there step-by-step instructions or a how to video to download and use the Process Manager templates in the Nintex Gallery that I can share with users?

Hello,Is anyone be able to split a value from variable collection output from XML to a multi line of text in SharePoint list. Building a Nintex workflow but for some reason I was unable to get it working using the Regular Expression or Build String workflow action.Any help is much greatly appreciated. Thank you.Antonio

Good afternoon! I was hoping to identify a user group of Credit Union, FI/Bank BPM team members who may be able to share some trials, tribulations and use cases. Are you using APQC as a framework or any other frameworks? How do your groups look?Do you still use the numbering system and the nomenclature provided by APQC?If you are an APQC member, what sort of value have you gotten from that relationship?How do your end users correlate their process groups with their business units for areas like 4 & 5? Do you use Nintex as a Knowledge Base/Asset Repository or some other Document Management System/Knowledge Management System? Is anyone using Sharepoint and are you matching the structure of APQC in your folders or Doc Libraries there? One spot for everything or do departments/business units get to have their own site where their relevant documents/artifacts are kept? How do you handle governance in these situations?  Is anyone incorporating change management into their BPM work? What

Hi,I'm getting a issue when starting the Nintex RPA Central Service. the error is 1064.Attached is a screenshot of the error. and even the error log of nintex.When I remove the database files from location: C:WindowsSystem32configsystemprofileand try to start service so it can recreate the database files. it wont work it will say that the RPACentralWeb database already exist. Can someone help me?Or help me with backup so I can re install, I cant lose my botflows that I created.

Dears   Nintex workflow stopped after SharePoint cu 02-2025--- KB5002678workflow status = failed or stoppedAny Solution Please.regards. 

Is there a way, within a form (i.e., at runtime), to truncate a decimal number? It’s a currency amount, so I want only two decimal places. But I don’t want to round the number. In other words, the result needs to looks like this:1056.2304 = 1056.231056.2384 = 1056.23Rounding the number can occasionally create a difference of $0.01. A penny may not seem like much but in this case it's important. This calculation is for determining the gross amount of a distribution when you know the net amount you want to receive after tax withholding is done.Of course I’m sure there’s a RegEx to do this, but I need the truncation to happen on the form, not during the workflow.

I think the answer to this is no, but thought I’d ask.Does the Query XML function allow anything more than querying nodes? If not, is there any other way we can run XPath functions in a flow?

Any help you can provide would be greatly appreciated.   I have a Nintex form request in Sharepoint 2019 - when a user fills out a new product request form, they have to choose a product type (column) in a dropdown:  Product 1, Product 2, Product 3.   It should then generate an unique ID specific to that product chosen -see below- and I would like it to show up in the “Form ID” field (column)for example:Product1-2025-0001Product1-2025-0002Product1-2025-0003Product2-2025-0001Product2-2025-0002Product3-2025-0001Product3-2025-0002

I have a list A with all my workflows and Forms. When I select “Site” in the current list, I want it to go to List 2 which has “Site” and “QA Manager” to lookup the value of Site and return the value associated with it. How do I accomplish that? Table two:A Manager | SiteBob | Site 1Cheryl | Site 2 When Site 2 is Selected in List one, it will return Cheryl to the QA Manager column on List one. Thanks in advance

I am using the action 'SharePoint Online - Create a folder' to create a folder by year and another by month. Since the workflow is called multiple times in the same month, it fails because the folder already exists. Is there a way to check if the folder exists before calling this action? Or is there a parameter to prevent it from failing if the folder already exists?Thanks!Error message:Received an error response from the connector: {"message":"A file or folder with the name https://xxx.sharepoint.com/sites/GPCNintexWorkflowCloud/UAP/2025 already exists.","correlationId":"adc47f22-c138-4359-b496-6b59d773eb39","code":null} 

Hi,I have a form which users can attached files to and also I save the completed form as a PDF. In the PDF table, both the application form PDF and any attached are saved with the same submission ID (seperate column) I want to allow users to directly access the attachments from the PDF table via the unique submission ID, how do i get the URL for each attachment? The idea is to pass the info into another system, but also include the URLs for the saved attachments in K2, so they can access them from clicking the URL. This other system doesn’t allow attachments, hence why I am trying to copy the URLs into the info passed to the other system and users can click the links to access the attachments direct from K2. Any ideas?Thanks

Here are the highlights of what’s new in Nintex Apps with 17.7 and 17.8. In these releases, we continued to improve the Page Designer experience based on user feedback. We focused on usability improvements and on reducing the number of clicks to perform common actions. Usability ImprovementsImproved drag-and-drop Index functionality  New color indicators show you where you can and cannot place components.   Action Flows zoom You can now zoom in and out on the Action Flows builder canvas which helps to visualize and navigate large action flows. (Inspired by Nintex Automation Cloud!) Form field section empty states When you drop the Form component on the canvas, sections are now available in the component’s empty state, allowing you to add sections and columns before adding fields. Click area is larger for adding fields to models Reduce tab proliferation. This was a common request from users.  Now the Page Designer does not automatically open in another tab. Users can opt to do so via th