Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you upgrade from K2 Five (5.2) May 2019 Cumulative Update to K2 Five (5.4) March 2022 Cumulative Update and later, the upgrade takes longer than 4 hours to complete.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 10. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionThe Active Directory Broker needs to be expanded to allow for filtering of custom Active Directory properties from a Service Instance level. Follow these links for more information on the Feature extension: K2 Five (5.5)https://help.nintex.com/en-US/k2five/userguide/5.5/default.htm#ServiceBrokers/SyncService/Sync-Service.htm https://help.nintex.com/en-US/k2five/userguide/5.5/default.htm#ServiceBrokers/ActiveDirectory/Active-Directory.htm K2 Five (5.6)https://help.nintex.com/en-us/k2five/userguide/5.6/default.htm#/servicebrokers/activedirectory/active-directory.htm https://help.nintex.com/en-us/k2five/userguide/5.6/default.htm#/servicebrokers/syncservice/sync-service.htm ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 10. K2 Five (5.6) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the

Issue DescriptionWhen you upgrade from K2 Five (5.4) to K2 Five (5.5) March 2022 Cumulative Update there are alignment issues on the SmartForm views that use a table control during runtime.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 10. K2 Five (5.6) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionCurrently, the DocuSign broker relies on username/password for authentication.DocuSign will only support OAuth AUTH after September 2022. In the following link, DocuSign mentioned that they will switch for new apps and this has resulted in some complications with regards to integration with K2: https://www.docusign.com/blog/developers/september-2022-oauth2-required An error message is presented when attempting to create a new Static DocuSign Feature Instance in some cases or when attempting to execute an existing Static DocuSign Feature instance. Please see the following links for more information on DocuSign OAuth Integration with K2:K2 Five (5.5) K2 Five (5.4) K2 Five (5.3)  Error Message:The following error occurs: “Operation resulted in a DocuSign exception: "One or both of Username and Password are invalid.”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 09. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 10. K2 Five (5.3)

Issue DescriptionWhen you have a Worklist task assigned to an Out of Office user, you are unable to open that Worklist task using a Subview.Error Message:The following error occurs: “Worklist item could not be opened”.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have Performance Monitoring enabled to transfer data from K2 Five (5.2) to Zabbix and it is configured in K2Server.setup, the data transfers successfully. However, after upgrading to K2 Five (5.5) March 2022 Cumulative Update, the data does not transfer.Error Message:The following error occurs: "Error","General","1","GeneralErrorMessage","K2PerfMon.Init","1 Category does not exist."ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 08. K2 Five (5.6) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to upload a document to K2 for SharePoint, an error occurs in K2 Workflow.Error Message:The following error occurs: “The requested item ‘MediaServiceImageTags’ cannot be found in the collection.”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 07. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsStep 1:Navigate to the K2 Management Site. Expand the ‘Integration’ option and click on ‘Service Instances’. Step 2:Select your service instance and click ‘Edit’.   Step 3:On the ‘Configure Service Instance’ popup, scroll down to the ‘Excluded Fields’ setting.  Step 4:Copy and past

Issue DescriptionWhen you have a user account that contains a large number of User Groups, a timeout error occurs during the database retrieval.Error Message:The following error occurs: “System.Web.HttpUnhandledExecption”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 07. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 07. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsFor more information on Performance Considerations click here.

 K2 4.7 December 2019 Cumulative Update Fix PacksKB003428PRODUCTK2 blackpearl 4.7K2 smartforms 4.7K2 4.7 April 2022 Cumulative UpdateLEGACY/ARCHIVED CONTENTThis article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein. The K2 4.7 April 2022 Cumulative Update Fix Packs contain fixes for issues reported in K2 4.7 products. K2 recommends that you test these Fix Packs before you deploy to a production environment. Be sure you are installing newer fix packs in your environment, and not overwriting with older fix packs.Want to see what Fix Pack level you have installed? Check out KB001893: How to determine the installed K2 software version, Cumulative Updates, and

Issue DescriptionWhen you have the K2 blackpearl (4.7) April 2022 Cumulative update installed and you reconfigure your environment using the K2 blackpearl and K2 smartforms setup managers, and you attempt to update your  license key to a license beyond December 2022, it cuts off the license key and gives an error.ErrorThe following error occurs: “Invalid license key”ResolutionThe fix is available in:K2 Five (4.7) April 2022 Cumulative Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you try to upload a file over 500MB, using the K2 SmartObject Copy Document method for the K2 SharePoint document library through a K2 Workflow, it returns an error.Error Message:The following error occurs: “The remote server returned an error (404) Bad request.”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 06. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 07. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 07. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use the Get Items by View method with a filter to return specific items, it returns all items from K2 Sharepoint.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 06. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you click save in the K2 Workflow Designer, the entry will be saved to the Designer.ProcessHistory table. Over time and with a large number of workflows, this causes the database to grow exponentially and uses a significant amount of memory. ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 06. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

 K2 Five (5.2) June 2022 Cumulative UpdatePRODUCTK2 Five 5.2K2 Five (5.2) June 2022 Cumulative UpdateImportant steps before installing the K2 Five (5.2) June 2022 Cumulative Update Upgrading from K2blacpearl (4.7) April 2022 Cumulative Update to K2 Five (5.2) is not supported and will be blocked.Admin consent recommended before upgrading with Nintex K2 Five (5.2) June 2022 Cumulative Update Microsoft is deprecating Azure AD Graph API in June 2022, and as of June 30th, 2020, stopped adding new features to the API. See these Microsoft articles for more information:Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph Azure Active Directory (Azure AD) Graph to Microsoft Graph migration FAQMicrosoft strongly recommends upgrading to Microsoft Graph API to access Azure AD APIs as well as APIs from other Microsoft services. K2 OAuth resources requiring access to the https://graph.windows.net API (AAD Graph), must be upgraded to use https://graph.microsoft.com (Microsoft Grap

Issue DescriptionAfter upgrading to K2 Five (5.4),  you are unable to deploy a workflow after opening a Task step on the designer canvas. ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 06. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 06. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade from K2 Five (5.3) to K2 Five (5.4), you are unable to refresh or update the OData service instance.Error Message:The following error occurs: “VALIDATION Encountered the following errors when parsing the EDMX document: UnexpectedXmlElement : The element 'html' was unexpected for the root element. The root element should be Edmx. : (2, 2)”.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 05. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 05. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to install the new Identity Sync Service on an environment with K2 Five (5.5) March Cumulative Update 2022, the installer displays an error message.Error Message:The following error occurs: “Enable New Identity Service does not support updating your version of K2”.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 05. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you set a user as back in the office using the Edit Out of Office User Popup in K2 Management, the office setting is turned off but the forwarded user can still see the current user’s work items.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 05. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 05. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have values that contain an Apostrophe, the Autocomplete control double encodes the Apostrophe, when using set property on a SMO bound Autocomplete control, which results in the value not displaying correctly.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionThe attachment controls do not work when viewed via the K2 Workspace App when embedded on a K2Workflow user task.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you perform a reconfigure on K2 Five (5.5) March Cumulative Update 2022 Fix Pack 1, point the setup manager to a new database, or delete the KSPX entries from the HostServer.HostServerSettings table, the setup manager fails with a blocking issue.Error Message:The following error occurs: “Installer Blocking Error: System.Data.SqlClient.SqlException (0x80131904): Error %d, Level %d, State %d, Procedure %s, Line %dCannot insert duplicate key row in object 'Form.ActionItem' with unique index 'UX_Form_ActionItem_ID'. The duplicate key value is (90858d76-cf4c-47e9-9316-de0951f5ec33)”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen the Dynamics CRM Service Instance, “Use OAuth Protocol with Static Credentials” is set to true due to the deprecation of Ws-type authentication (https://help.nintex.com/en-US/k2five/userguide/5.5/default.htm#ServiceBrokers/CRM/CRM.htm), all CRM Online related K2 SmartObject experiences intermittent slow performance issues.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen trying to configure a S4Hana Product Master A2X JSSP Service Instance and changing the Authentication to OAuth, a "SmartObject Server Exception: Error while copying content to a stream." error occurred.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you search for ‘&’ in the Picker control, it displays the results as ‘&’ instead.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use the ‘Empty String’ function to compare against a blank value in a SQL SmartObject, it returns false. If the blank value is changed to NULL in the database, it returns correctly.ResolutionThe fix is available in:K2 Five (5.4) November 2018 Cumulative Update Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.