Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you double click very slowly it registers as two single clicks.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 12. K2 Five (5.6) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Fix Pack Release Date Download Link Fix Pack 1 2 September 2022 Contact Support for this Fix Pack Fix Pack 2 19 October 2022 Contact Support for this Fix Pack Fix Pack 3 1 November 2022 Download Fix Pack 03 Prerequisites and DependenciesThe Fix Packs are only compatible with K2 Five (5.2) products. Because Fix Packs are cumulative, each new Fix Pack contains the updates and fixes that were included with the previous Fix Pack releases. K2 Five (5.2) June 2022 Cumulative Update must be installed first after which the latest Fix Pack must be installed. To determine which cumulative update or fix pack has previously been installed in your environment see https://help.k2.com/kb000426. Installing the Fix PackTo install the Fix Pack, run the Fix Pack installer on every machine in your environment where a K2 product or component is installed, including desktop machines that have K2 Studio or K2 Designer for Visual Studio installed. The same installer is us

Issue DescriptionWhen the Lookup column is used within a Content Type on a Subsite, the K2 for SharePoint Online List Lookup Column does not work.Error Message:The following error occurs: “List does not exist. The page you selected contains a list that does not exist. It may have been deleted by another user.”ResolutionThe fix is available in:K2 Five (5.3) January 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen Out of Office is enabled, the delegated user is unable to action the assigned task.Error Message:The following error occurs: “Error - 24411 user is not allowed to open the worklist item with SN=[number]”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 11. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page. 

Issue DescriptionWhen a refresh occurs on the Identity Service and users are disabled, errors are still logged in the HostServer logError Message:The following error occurs: "IdentityService","64007","IdentityServiceError","IdentityService.ProviderCacheIdentity:RoleProvider.GetUser","64007 Provider did not return a result for **UserFQN**ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 11. K2 Five (5.6) Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionInformation has been added to the Tooltip on the “Selectable” field in the Tree Control configuration dialog. The Tooltip will indicate that when using the Multi Selection type, the checkboxes will still be selectable even if it has been deselected.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 11. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you attempt to run either the K2 for SharePoint Registration Wizard or the K2 for SharePoint Activation Wizard, an error occurs.Error Message:The following error occurs: “Parameter is invalid. Parameter value: '00000000-0000-0000-0000-000000000000'Parameter name: resourceId"”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 09. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 11. K2 Five (5.3) January 2022 Cumulative Update Fix Pack 02. K2 Five (4.7) April 2022 Cumulative Update Fix Pack 02 . K2 Five (5.6) Fix Pack 01.  K2 Five (5.2) June 2022 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. Run the K2 for SharePoint Registration Wizard.

Issue DescriptionWhen you attempt to get worklist items with specific criteria and go over the 4000-character limit, you receive an error.Error Message:The following error occurs: “Incorrect syntax near ')'.Must declare the scalar variable '@User'.Incorrect syntax near the keyword 'with'. If this statement is a common table expression, an xmlnamespaces clause or a change tracking context clause, the previous statement must be terminated with a semicolon.”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 11. K2 Five (5.6) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you reset to the default settings the header on the wrap text option on the column header is bold.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 11. K2 Five (5.6) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you add a second node to your K2 Cluster, a Deadlock error occurs in the host server log.Error Message:The following error occurs: “K2Sql.GetNextDestQueueItem 1 Transaction (Process ID **) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 08. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 11. K2 Five (5.6) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade from K2 Five (5.2) May 2019 Cumulative Update to K2 Five (5.4) March 2022 Cumulative Update and later, the upgrade takes longer than 4 hours to complete.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 10. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionThe Active Directory Broker needs to be expanded to allow for filtering of custom Active Directory properties from a Service Instance level. Follow these links for more information on the Feature extension: K2 Five (5.5)https://help.nintex.com/en-US/k2five/userguide/5.5/default.htm#ServiceBrokers/SyncService/Sync-Service.htm https://help.nintex.com/en-US/k2five/userguide/5.5/default.htm#ServiceBrokers/ActiveDirectory/Active-Directory.htm K2 Five (5.6)https://help.nintex.com/en-us/k2five/userguide/5.6/default.htm#/servicebrokers/activedirectory/active-directory.htm https://help.nintex.com/en-us/k2five/userguide/5.6/default.htm#/servicebrokers/syncservice/sync-service.htm ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 10. K2 Five (5.6) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the

Issue DescriptionWhen you upgrade from K2 Five (5.4) to K2 Five (5.5) March 2022 Cumulative Update there are alignment issues on the SmartForm views that use a table control during runtime.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 10. K2 Five (5.6) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionCurrently, the DocuSign broker relies on username/password for authentication.DocuSign will only support OAuth AUTH after September 2022. In the following link, DocuSign mentioned that they will switch for new apps and this has resulted in some complications with regards to integration with K2: https://www.docusign.com/blog/developers/september-2022-oauth2-required An error message is presented when attempting to create a new Static DocuSign Feature Instance in some cases or when attempting to execute an existing Static DocuSign Feature instance. Please see the following links for more information on DocuSign OAuth Integration with K2:K2 Five (5.5) K2 Five (5.4) K2 Five (5.3)  Error Message:The following error occurs: “Operation resulted in a DocuSign exception: "One or both of Username and Password are invalid.”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 09. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 10. K2 Five (5.3)

Issue DescriptionWhen you have a Worklist task assigned to an Out of Office user, you are unable to open that Worklist task using a Subview.Error Message:The following error occurs: “Worklist item could not be opened”.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have Performance Monitoring enabled to transfer data from K2 Five (5.2) to Zabbix and it is configured in K2Server.setup, the data transfers successfully. However, after upgrading to K2 Five (5.5) March 2022 Cumulative Update, the data does not transfer.Error Message:The following error occurs: "Error","General","1","GeneralErrorMessage","K2PerfMon.Init","1 Category does not exist."ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 08. K2 Five (5.6) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to upload a document to K2 for SharePoint, an error occurs in K2 Workflow.Error Message:The following error occurs: “The requested item ‘MediaServiceImageTags’ cannot be found in the collection.”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 07. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsStep 1:Navigate to the K2 Management Site. Expand the ‘Integration’ option and click on ‘Service Instances’. Step 2:Select your service instance and click ‘Edit’.   Step 3:On the ‘Configure Service Instance’ popup, scroll down to the ‘Excluded Fields’ setting.  Step 4:Copy and past

Issue DescriptionWhen you have a user account that contains a large number of User Groups, a timeout error occurs during the database retrieval.Error Message:The following error occurs: “System.Web.HttpUnhandledExecption”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 07. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 07. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsFor more information on Performance Considerations click here.

 K2 4.7 December 2019 Cumulative Update Fix PacksKB003428PRODUCTK2 blackpearl 4.7K2 smartforms 4.7K2 4.7 April 2022 Cumulative UpdateLEGACY/ARCHIVED CONTENTThis article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein. The K2 4.7 April 2022 Cumulative Update Fix Packs contain fixes for issues reported in K2 4.7 products. K2 recommends that you test these Fix Packs before you deploy to a production environment. Be sure you are installing newer fix packs in your environment, and not overwriting with older fix packs.Want to see what Fix Pack level you have installed? Check out KB001893: How to determine the installed K2 software version, Cumulative Updates, and

Issue DescriptionWhen you have the K2 blackpearl (4.7) April 2022 Cumulative update installed and you reconfigure your environment using the K2 blackpearl and K2 smartforms setup managers, and you attempt to update your  license key to a license beyond December 2022, it cuts off the license key and gives an error.ErrorThe following error occurs: “Invalid license key”ResolutionThe fix is available in:K2 Five (4.7) April 2022 Cumulative Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you try to upload a file over 500MB, using the K2 SmartObject Copy Document method for the K2 SharePoint document library through a K2 Workflow, it returns an error.Error Message:The following error occurs: “The remote server returned an error (404) Bad request.”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 06. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 07. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 07. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use the Get Items by View method with a filter to return specific items, it returns all items from K2 Sharepoint.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 06. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you click save in the K2 Workflow Designer, the entry will be saved to the Designer.ProcessHistory table. Over time and with a large number of workflows, this causes the database to grow exponentially and uses a significant amount of memory. ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 06. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

 K2 Five (5.2) June 2022 Cumulative UpdatePRODUCTK2 Five 5.2K2 Five (5.2) June 2022 Cumulative UpdateImportant steps before installing the K2 Five (5.2) June 2022 Cumulative Update Upgrading from K2blacpearl (4.7) April 2022 Cumulative Update to K2 Five (5.2) is not supported and will be blocked.Admin consent recommended before upgrading with Nintex K2 Five (5.2) June 2022 Cumulative Update Microsoft is deprecating Azure AD Graph API in June 2022, and as of June 30th, 2020, stopped adding new features to the API. See these Microsoft articles for more information:Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph Azure Active Directory (Azure AD) Graph to Microsoft Graph migration FAQMicrosoft strongly recommends upgrading to Microsoft Graph API to access Azure AD APIs as well as APIs from other Microsoft services. K2 OAuth resources requiring access to the https://graph.windows.net API (AAD Graph), must be upgraded to use https://graph.microsoft.com (Microsoft Grap

Issue DescriptionAfter upgrading to K2 Five (5.4),  you are unable to deploy a workflow after opening a Task step on the designer canvas. ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 06. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 06. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.