Issue Description
When you create a K2 Designer process using K2 Five (5.2) that uses a Create Reference step and then upgrade to K2 Five (5.4) and higher, a new Item Reference is created when you click on the existing Create Reference Step.
Resolution
The fix is available in:
- K2 Five (5.5) March 2022 Cumulative Update Fix Pack 17.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.