Archive

 Symptoms I receive an error when installing the 4.7 App Framework SmartStarter. Please see the error below.The following errors occurred while compiling the process (with framework version 3.5): Deployment was unsuccessful due to an unknown error. System.Reflection.TargetInvocationException: The following errors occurred while compiling the process (with framework version 3.5):Deployment was unsuccessful due to an unknown error. ---> System.Exception: The following errors occurred while compiling the process (with framework version 3.5):Deployment was unsuccessful due to an unknown error. Diagnoses We were able to find out that the issue was related to the Production system not having K2 Studio installed. Resolution Once we installed K2 Studio, we were able to correctly deploy the workflow from the package. 

 Symptoms No emails to Authorisers Diagnoses When you attempt to migrate a form over from 4.6.11 server to another server (4.7) with a process and smartobjects + data.When you choose to run the form and submit data you get the following error:Message: Object reference not set to an instance of an object. ServiceName: ADService2 ServiceGuid: 83ac8762-cd63-4e86-8ac8-964e8729b735 InnerExceptionMessage:The event viewer says:28083 DestinationRule: Message: Object reference not set to an instance of an object. ServiceName: ADService2 ServiceGuid: 83ac8763-ab63-4f86-8bc8-9bde8729b735 InnerExceptionMessage:InnerException: Exception has been thrown by the target of an invocation.InnerException: An unexpected error has occured while trying to resolve a value for Resolver ID 106C5886-18B1-4c09-BEB3-6F7342669D18.InnerException: An unexpected error has occured while trying to resolve a value for Resolver ID 106C5886-18B1-4c09-BEB3-6F7342669D18.InnerException: An unexpected error has occured while t

 Symptoms  I am running into an issue with the Workflow Scheduler in K2 Management. I need the Workflow to run through each item in a SharePoint list and update the Status based on if a date has been passed. I keep receiving an error that the Date is not in a valid Date/Time.  Diagnoses  The issue was actually related to the Scheduler not being able to target a particular list item. Thus the item reference was always coming back empty which was causing the workflow to fail.  Resolution We changed how the workflow would run, so that it could run through each item in the list daily, and update them based on the dates. #1. Drag a Create Reference onto the canvas and create a reference to the SharePoint List. #2. Drag the For Each loop onto the canvas and use the item reference we just created. This will iterate through each item. #3. Drag the Update List item step onto the Workflow to actually do the updating and bring in the reference to the item we have created.   We need to check the d

 Symptoms  Unable to resolve users from additional domain configured in K2. Configuration from K2 side verified and performed correctly.  Diagnoses  There are number of checks you can perform to verify connectivity to external domain: - There must be trust between the domains - The firewall must have enough ports open for the LDAP call to be made, the ports we found were required are: - RPC endpoint mapper: 135/TCP, 135/UDP - RPC randomly allocated high TCP ports TCP 1024 - 65535* * For more information about how to customize this port see http://support.microsoft.com/kb/224196/ - 445/TCP, 445/UDP - LDAP: 389/TCP/389/UDP - Kerberos: 88/TCP, 88/UDP - DNS: 53/TCP, 53/UDP   Note: There is a good Microsoft KB articles which also covers LDAP ports in more detail which is: http://support.microsoft.com/kb/832017/   Possible issues we saw in the past with different clients: - Kerberos port was not opened - Kerberos packet fragmentation was occurring (see kb http://support.microsoft.com/kb/2444

I have an issue that has been repeating for some time now. In quite a few workflows, I'm finding a behavior where the FIRST time I run it, it will error and tell me something didn't match the right type of content for a particular column / space. However - if I re-run it - the same workflow on the same item without changing anything, it runs successfully.I don't even know where to start troubleshooting this one.Thanks for any help!Rhia

Any help is appreciated? Can values from Context Browser be passed to HTML? or it will show static HTML text?

Hi all, Anyone know if this is possible, or even done this? I am creating a simple booking form with lets say 2 fields. These 2 fields are called "Start Date" and "Edn Date"./ They are Date/time format. where the user selects two dates and times. 1) I know we have the Calendar K2 control, but is there a Time control? How do you guys do this if a users has to select a Date and time? 2) Once the user submits the request, I want the Workflow (k2 studio process) to hold onto theat request and then send an email on the Start Date and then also one of the End Date which were specified in the form. When the End date email is sent, the process can be classed as Complete. Is this Doable guys?

 Symptoms  Not able to copy/paste or add image in the rich text K2 control in Internet Explorer. Also we are able to add image from copy paste in chrome but the record is not getting saved back to SharePoint multiline text column which has rich text option enabled.  Diagnoses  We have logged a feature request for this: TFS#555855 - As a SmartForms user I would like to be able to add images to the Rich Text Control See resolution  Resolution In the meantime, the only workaround I can provide you is the following: A suggestion is to use the actual image URL path to display image in the Rich Text Control, see below. -On the Rich Text Control. If I click HTML tab and paste the below section.   <!-- <p class="MsoNormal"><img alt="" width="163" height="51" src="https://upload.wikimedia.org/wikipedia/commons/thumb/f/fd/000080_Navy_Blue_Square.svg/2000px-000080_Navy_Blue_Square.svg.png" v:shapes="Picture_x0020_5" /><!--[endif]--><o:p></o:p></p> -->   -

 Symptoms No realm entries for 'http://blackpearlk2dev:81/Designer/' was found Diagnoses I found another article on the K2 forum: http://community.k2.com/t5/K2-blackpearl/No-realm-entries-were-found/ta-p/85439 and had a look in my identity tables.The identity.claimrealm table had 6 entriesThe identity.claimrealmissuer table only had 4 entries, going to RealmID 1,2,3,6As per the article, I manually edited the claimrealmissuer table and added 4 and 5 to it. Importantly, 5 goes to http://blackpearlk2dev:81/Designer/ which is the designer URL Resolution The issue was resolved by ensuring all the values [K2].[Identity].[ClaimRealm] are the same as the ones on the [K2].[Identity].[ClaimRealmIssuer].Please note that K2 does not support direct accesseditting of the database  

Hi all,I'm hoping someone might have some tips on an issue I'm having.We've built a custom HR solution. Due to it's nature, all of the records are locked down via security in one form or another, including leave applications (I'm not really sure why, but anyway)The problem I'm having is when a manager or team leader delegates an approval task for a leave request, the new approver doesn't necessarily have permissions to the list item.Is there some way to create a workflow on the approval tasks list that, when a task is delegated to someone else, it would go back and modify the item level security on the leave request to include the delegated approver?The workflow I've created on the tasks list never seems to fire when items are modified.We're running SharePoint Enterprise 2013 with Nintex Workflow Std.

In my workflow I have a webservice call. If this call fails, I perform the below mentioned actions:1. Request Data action --> this will send a notification to concerned SP group with links to recover the workflow since the workflow has gone into an error state. On click of the "here" link (in "Click here to input recover information"), it is re-directed to the task associated with the workflow. 2. The request data action will collect the information from a custom content type defined. This content type requires the user to enter the username and password and click on the "Complete Task" button provided on the task web page to which it has been re-directed.The issue that I am facing is that I am not able to view these fields on the web page in an input form format for providing the username and password (similar to the one shown in below figure). On clicking the "Complete Task" button these details will be send to the webservice callPlease suggest.

Hello, I am new to K2 so I apologize if my question is simple. I have a K2 SmartBox SmartObject that I want to retrieve all distinct records from, given my query. I have not been able to find any documentation or help on how to achieve this, and I would appreciate any help you can provide. We are running K2 version 4.7. Thanks, Justin

 Symptoms After upgrading the K2 environment to 4.7, SmartActions are no longer working. Diagnoses It seems like the EWSSyncState was a out-of-synced. During a meeting with the client i asked the to check if there was a value able entry, on the [K2].[MessageBus].[Ews_SyncState]) table and there was a value, however it seems the valueentry was out of sync. Resolution Steps below were taken to resolve the issue.1) Deleting (or archive to another subfolder) all the messages that have been processed from the k2 service's mailbox and leave the emails you want to re-process.2) Stop the K2 server service3) Remember to make a K2 Database backup4) Delete off the relevant record in the [K2].[MessageBus].[Ews_SyncState]).5) Start the K2 server service (this recreates the sync state entry we removed above) and test new instances.  

 Symptoms Error while testing K2 Connect Diagnoses We are building a new K2 environment. We have configured K2 Connect for blackpearl version 4.7 but the connection test throws an error.The PROD connection string that is returning an error works fine on a different environment. We have tested this connector with a connection string for the UAT environment and that connects successfully. We have also added the tcp port entries to the drivers/etc/services file as is the case on our other environment that uses the same connection string. Telnet to those ports works fine.FAILED CONNECTIONSTRING - MSHOST=pthsap01ecc01.fmg.local R3NAME=ERP CLIENT=400 LANG=EN USER=K2RFC PASSWORD=xxxxxxxxxWORKING CONNECTIONSTRING - ASHOST=uatecc01.fmguat.local SYSNR=01 CLIENT=320 LANG=EN USER=K2RFC PASSWD=XXXXXXX Resolution Can you please change the PASSWORD parameter in your connection string to PASSWD . 

 Symptoms Picker Control doesn't take Ampersand (and) as search input Diagnoses The Picker control in smartforms is not handling Ampersand (and) character as input and throws "Invalid XML" error. (See attached)Could we please get a way to handle such situations where input contains 'and' sign ? Resolution Issue :Picker Control doesn't take Ampersand (and) as search inputResolution :Provided Cold-Fix  

Hi there,I've downloaded the most recent version of Nintex Mobile for Windows 8/10. Unfortunately there seems to be an issue with when you mave multiple levels of cascading lookup. e.g. Select location, then Select Job #, then Select Responsible Party.It works well on the web but for some reason the values in the last dropdown don't refresh/update with the appropriate values. see 2016-06-21_1347 - JohnLuangco's library I wonder if anyone else has encountered this issue and what you have done to get around it. Thanks for the help in advance.

I need to create a reminder from Nintex which trigger everyday on specific time (lets day 8 AM, 11 AM & 5 PM)... can you please help me out on this

I'm having an issue with Lazy approvals on sp2010.Responding to tasks through lazy approval, keeps the emails in the C:inetpubmailrootDrop folder. They are stuck in there and are never sent.I tried setting up a test library that has incoming email settings configured, and sent an email directly to the library and it works.Regular incoming and outgoing email configuration is working.I followed all instructions to setup the lazy approval. The workflow sends emails and assign tasks with no issues.Incoming email settings has the server name, displaying exactly as the lazy approval settings domain name.the outgoing email settings is setup on the farm level and the same is on the web application level.I tried with both the local SMTP server installed on the WFE and also the webmail, both didn't work. knowing that our webmail has no issues.I also tried:Setting up a quota: https://www.vioreliftode.com/index.php/sharepoint-incoming-e-mails-stuck-in-drop-folder/sharepoint timer service is starte

 Symptoms After a recent network outage, task notification is no longer being sent. Email events are working. Diagnoses Looking at the ConnectionStringEditor.exe and the K2HostServer.exe.config file, it was determined that SmartActions was enabled and EWS was the configured method for sending task notification. Testing the EWS connection string via the EWSTesterTool provided we were able to send an email successfully with the account configured in the self="" node and as such it was not an issue with the sending of emails. Looking at the Computer Management > Services and Application > Message Queueing > Public Queues the 'eventbus' queue appears to have a high count of items. Usually this is a intermediary location where messages are queued up and processed (usually right away) and will be empty most of the time. The earlier items in the 'eventbus' queue have created dates matching when the network outage occurred. It may have been that the network outage contributed to the p

Hello,I want to convert all letters in column Created ( First name and Last name) in uppercase letters and save it in a variable. Is it possible and how to do it.Thanks for helping!

 Symptoms In the K2 application Server in the Event log we see this error:"10702 Retrying the SharePointIntegration Service Instance as the K2 Service Account did not resolve the issue. Root element is missing."And Groups Update doesn`t works for one of SharePoint Sites. Diagnoses The user had recently added an alias to their SharePoint site. Since the K2 app had been registered before the alias was set up, the K2 connection broke. Resolution Removing the app from the site in question and re-adding it resolved the issue. 

Hi All,I have an issue with Nintex Form rules, I have a flexi task where I would like to hide some fields until a specified decision is selected. I checked my custom decision values are '444' and '445'.Now I created a rule to the fields I would like to hide until decision '444' is selected:not(equals(Decision,444))also I tried withDecision != 444 Non of them are working in any way, and I know the formula is right because I used the same in other flexi task form.Is it a Nintex bug or I forgot something?Robert

I'm looking at an issue whereby a hyperlink in the Send Notification action body is not resolving correctly in the sent email.I've tried this on a development environment and it works fine, but on production the href attribute is replaced with javascript:void() and the link does not work.I've tried re-creating the link using the Insert - Link ribbon button, and I've created a new workflow which also exhibits the same problem. Also tried creating a workflow variable with the hyperlink and this does the same thing.Anyone else had this problem?Thanks

Hi K2ers, Anyone know the answer to this. I have a Smartobject with 4 fields as follows:ID, FirstName, Surname, RandomNumber (some of you will have read my teeth pulling adventure with generating random numbers) These fields are mapped to a View on a Form.... Simple so far right? I enter the data, SAVE it (Save Mathod) and then send a link to the User to open the record by using a View rule -> Send Email to User. In the email body, i enter the path to the form and add /?Doculink= myrandomnumber on the end i.e. 23423523432423 (I don't want to use record ID, hence the random number) I then go back to my form and add a Parameter called Doculink and setup my rules, add a rule to the form which says "if a form parameter is specified" i.e. /?Doculink the do a Load Method. The problem is that in the Load Method, it only gives me the Input Mappings for ID, no other field is available to use as the input. Is there a way of allowing me to use the RandomNumber field to open the record? The bot

All, Is there a way to secure the individual folders in the K2 Designer UI? We are wanting to have different folders for Business Groups and only allow those Groups have access to that folder and sub folders for their Forms, Views, and Workflows. Is this possible? Is there a work around? If so it is not readily apparent. Thank you for the help.