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Hello everyone,I have an issue which required your help. I make a form for purchase request and it linked with a "huge" workflow. My problem come from the fact that if two request was submit in the same time (maybe 2 or 3 second). One of them finish but an error occured for the second. This issue come from an update item action.Indeed, I make an title with auto-increment id and I think that's the execution of both workflow at the same time is critical because the different action of the workflow cannot be done at the same time.Does anyone face to this issue and find a solution ?BrThéo
I have a form that gets filled out by Initiator. There are panels in the form that should only be visible to Preparer 1 so that Initiator doesn't fill them out. The problem is that when the form is entered into the library, the workflow hasn't run yet, so the Preparer 1 field hasn't been populated yet (workflow looks to a Business list to find Preparer 1 associated with that business because I can't look up a People Picker column).Hiding the panel based on "New Mode" doesn't work, even though a document is entered into the library by the Initiator and it is a new form being filled out. Hiding based on "Edit Mode" works, but then it is hidden from Preparer 1 as well.I've thought about hiding the panel based on a SharePoint permission group, but it doesn't appear that this is an option inside a form.I tried setting a form variable to a specific user, but that didn't work. Perhaps I was doing that wrong. Regardless, I don't want to get into hard coding individuals, even though the Initia
Dear all expert, I accidentally added k2service account (Workflow admin) into a role item. When i try to remove it using K2admin (another admin account), error message show: You cannot remove yourself from a role. Is there any other way to remove k2service from role item? Thank you.
Can someone please explain how secure it is to use the Microsoft account /Nintex Live authentication method to login to an intranet (secure internal portal) for Nintex Mobile app?My client have some concerns on how secure it is and is questioning that this might potentially open up a security breach if we use Nintex Mobile using a regular microsoft account to authenticate.Prompt responses are appreciated!Thanks!PS: I've also asked my question in response to this blog post.Â
 Symptoms  Getting the following error when trying to deploy SmartForms objects to target server after upgrade from 4.6.7 to 4.6.11: "Insufficient license type. Server does not have a SmartForms Designer license."  Diagnoses  SmartForms Runtime License only allows for Data, Views, Forms and Workflows to be deleted, moved or executed (Run). It is not possible to edit or create new aritfacts with this license. Please see the following release note: http://help.k2.com/kb001735 under What?s New in this Release andgt K2 smartforms.  Resolution Having SmartForms Designer license will resolve this issue.  Â
Hello Guys, I am getting below error in email event in my workflow. Error: There is no connection string for the destination email address  Initially the ConnectionSting was missing for the FromAddress which I am using in my application. Then I have added the ConnectionSting for the From Address using ConnectionEditor.exe from HostServer folder. And restarted the K2 service as well.  Even after adding the ConnectionSting I am still gettin this error. Any idea if I am missing something here. Please guide me to fix this issue. Thanks in Advance Regards,MayurÂ
I am trying to get the max date in a repeating row section in a Nintex Form (v2013). Does anyone have any suggestions?
 Symptoms  After installing the version 4.7 update on our development server, we encountered errors during the SharePoint registration wizard - Part "AppCatalogName->K2 for SharePoint->Settings->Manage App Activations" - Sub part "Activation". In the log file we found the following errors: "2382650297","2016-11-25 14:37:23","Error","General","0","ErrorMessage","SharePoint Broker","0 Microsoft.SharePoint.Client.ServerException: Impossible de trouver le groupe. ? SourceCode.SmartObjects.Services.SharePoint.TransientPlanExecutor.ExecutePlan() ? SourceCode.SmartObjects.Services.SharePoint.Operations.SPGroup.GroupExecutableObject.GetGroupTitlesForIds() ? SourceCode.SmartObjects.Services.SharePoint.Operations.SPGroup.GroupExecutableObject.ExecuteObject() ? SourceCode.SmartObjects.Services.SharePoint.SharePointService.Execute(). Additional info: Impossible de trouver le groupe.SPRequestGuid : 14deba9d-938a-8009-4a5d-d8a9d84a2f85 Broker Method : GetGroupTitlesForIds .","anonymous","0.
 Symptoms CRM Email Smart Object Error Diagnoses When executing the GetList method, I get the following error:Service: CRM Service Guid: bc9f5653-9c12-4179-9d49-95ab3c263d72 Severity: Error Error Message: The given key was not present in the dictionary. InnerException Message: Resolution Fix was rolled into update 1 which has been rolled out.Â
 Symptoms Executed List Rule Not Working After Update Diagnoses Issue:Since the upgrade from 4.6.11 to 4.7 the Get List/List method no longer executes. Only with associated SmO's. Resolution Resolution.The issue was investigated and a codefix was created.The customer was supplied with the fix. The customer informed us that the fix has solved the issue.Â
Hi allI have a workflow with several flexi tasks configured with AD Security Group as assignees. The task assignment works fine as all members of the group are able to receive the task notification and act on the task. I have also configured a send notification action with the same Security Group as recipients/addressee, however when this action runs the workflow throws an error as shown below.I'm confused as to why the same group members are able to receive a task notification but can't receive an email notification.
 Symptoms Broker Management ErrorUnrecognized attribute 'value'. Note that attribute names are case-sensitive.(D:K2 BiacltpearlServiceBrokerBrokerManagement.exe.Config line 27) Diagnoses we are getting an error when we try to change the path for a service broker, error is generated from Brokermanagement.exe Resolution Please take a backup of BrokerManagement.exe.config then edit it and search for "SmartBrokerDB", Remove all the attributes after 'ProviderName'.So this node should look as below:You will need to remove the following from the key:value="Data Source="DataSourceValue"Initial Catalog=K2integrated security=sspiPooling=True"Restart K2 service after applying the changes and let us know if this resolves the issue.Â
Hello Guys, I am looking for a solution where I can get the list of client activities for a given ProcessInstance. The list should be generated based on the version of the Process the instance was created on. Also the list sould be in the sequence in which the client activity is performed. Although I am able to get the list of distinct activities for the instance, but I have not figured the way to fetch the sequence. Thank you in Advance! Lubna
 Symptoms I have a rule on a form "when a control on a view is changed". This rule fires when the form is being initialized and populated with data. Is there a way to prevent the rule from being triggered when the form is initialized? Diagnoses This can be done with the use of the Initialize and the Initialized method so the form waits for the form to load all the data in on initialize before making the change. Resolution Steps to follow:Create a Parameter on the Form/View called FormInitialized. You can set this to Boolean and have it Default to FalseAdd a rule for When the Form/View executed Initialized. Add a transfer data rule here that will transfer True into the FormInitialized Parameter.In your When Control is Changed rule, add a condition statement that checks the FormInitialized Parameter for a value of True.Â
What will be the better option  , in our case we have applications running in SharePoint 2013 server and we are planning to use K2 smartforms and Workflows for the SharePoint Applications to speed up the process, here we have a doubt whether , 1.We need to integrate K2 with SharePouint by installing K2 blackpearl for SharePoint app to the site and developing Smartforms and Workflows and using it from SharePoint environment  or ,  2.We need to go with working on K2 Workdesk anb Workspace instead of SharePoint ?  which will be bettter option ? with pros and cons ... can you techeies help me here?Â
 Symptoms When executing a Stored procedure that creates an entry in a table from a form, if controls that are used as input values are blank, it enters the value "scnull" instead of NULL. This causes extra unnecessary data to be stored in the table. Diagnoses When a stored proc has return properties the broker will describe it as a list method. The return "scnull" properties were not handled correctly by the broker. Resolution A fix is available from K2 support for this issue.Â
Nintex on SharePoint 2010 has some options for Nintex Mobile App. I've published a form on Nintex Mobile for Phone, Nintex Mobile for Tablet and Nintex mobile for iPhone.The iPhone layout is different from the general Nintex mobile for phone layout. when my iPhone users download the app, they see the general phone version and not the iPhone version. Why is this happening and which layout takes precedence when the users are iPhone users?Also the few users I tested it with, they got iPhone 7. If we stick with the general phone version, I've noticed that the form is working perfectly fine for android users while some fields are for no reason are showing errors on the iPhone. The fields are simple single line of texts that are connected to the list and used the same way across the form in desktop/mobile/tablet. It is annoying to the users because if we publish the general phone version, we're assuming that it is supposed to work for all kinds of phones the same behavior. and if chose to cr
Hi, I am facing intermittend error on attachment control "File cannot be uploaded, network might be down". At that point of time, i could browse K2 smartforms page however I couldn't attach the file. When i attach the file, i got this error "File cannot be uploaded, network might be down".  I checked the log. I couldn't find the specific logs for the issue. Appreciate any advise.Â
Hello Folks, This solution is intended to Manage Bulk admin Activities in K2 Blackpearl. Currenlty the solution exposes two functions.1) Remove Process Rights For Users In a Bulk input: Give a text file containing users seperated by line breaksGiven a list of Process names in a text file seperated by line breaks. -------------------------------------------------------------------------------------------Output The solution uploads the data from the files into smartobjects and then removes the rights for all the specified users in all the processes mentioned. -------------------------------------------------------------------------------------------- 2) Assign Process Rights For Users In a Bulk input: Give a text file containing users seperated by line breaksGiven a list of Process names in a text file seperated by line breaks. -------------------------------------------------------------------------------------------Output The solution uploads the data from the files into smartobjectsÂ
 Symptoms Dear SupportK2 server couldnt identfy the EWS url in the Exchange server step in the setup manager wizard.SourceCode.Workflow.Common.EWS: Autodiscover not available and mail cannot be sent. Reconfigure K2 server with valid Exchange settings. Diagnoses In an online session we reconfigured k2 and checked the connectionstringeditor and changed the userID to be DomainUser Resolution the respected customer ordered this ticket be closed.In an online session we reconfigured k2 and checked the connectionstringeditor and changed the userID to be DomainUserÂ
 Symptoms How to configure K2 URL including corporate suffix Diagnoses Issue:Customer request information regarding configurations when using corporate suffixes in the K2 URL. Resolution Resolution:Advised the customer to make the appropriate changes in the IIS bindings.Provided documentation for assistance, https://help.k2.com/onlinehelp/k2blackpearl/icg/4.6.11/webframe.html#workspace_web_site_config_standalone.htmlUser advised that they were to able to apply the same configuration in workspace. Â
 Symptoms k2 artifacts are not saving to document library Diagnoses If I create a smart objects and workflow to a document library and deploys it .Those artifacts are not saved into that document library, but at k2 management I can able to see the name of the workflow when I start an instance it is not triggering either Resolution Creating application of a document library that has 'SP New Experience' style will be broken.Resolution/Workaround:1- Add new Library2- Make sure you have the classic experience style not the new one3- Create applicationThe only difference here is that the application is created when the library have the classic styleÂ
 Symptoms I am trying to check the current user are the specific group of member in Active Directory by using AD Service2's GetGroupByUser method.When I try to add filter in Rules to check name exist in the list or not, its give me the error of object reference not set to an instance of an object. Diagnoses This is a known issue. In 4.7, AD Service2's GetGroupByUser method can return "Object reference not set to an instance of an object" error even when using a valid AD group name. Resolution Please contact K2 Support for coldfix if you encounter the same issue after upgrading to 4.7.Â
I am wondering if there is a way to determine the user entity type (SPPrincipalType) in a Nintex workflow. If somebody could help me I would greatly appreciate it.Up to now I could not find a solution. Some sites I looked into: http://blog.bonzai-intranet.com/analysthq/2011/01/how-to-identify-if-sharepoint-person-or-group-field-entry-is-user-or-group/http://blog.qumsieh.ca/2010/11/04/how-to-determine-entity-type-in-peopleeditor-control/https://social.msdn.microsoft.com/Forums/en-US/ccbb0053-3ec6-4e71-aac1-ab7af0ff6086/how-to-check-the-given-name-in-people-picker-control-is-user-name-or-group-in-share-point-2010?forum=sharepointdevelopmentpreviousIn the Nintex Forms People Control under Advanced (see the attachment) I could find out that there you can include the user entities like "User", "Security Group", "SharePoint Group".
 Symptoms We are planning to upgrade our K2 version from 4.6.6 to 4.7, And we are working on the checklist which we received from the K2 team.In the compatibility matrix, it is telling that SQL server 2012 SP1 and SP2 are compatibile with 4.7.But we have a built-up servers with Microsoft SQL Server 2012 (SP3-CU4) (KB3165264) - 11.0.6540.0 (X64), Could you please confirm whether this will be compatible with 4.7 or not? Diagnoses Confirmed by Labs. Resolution Please have a look at the "Microsoft Product Support Plan" found on the "K2 Product Support and Release Strategy":https://help.k2.com/k2releasestrategyPlease note:"K2 will plan to support Microsoft products, service packs and cumulative updates per the following guidelines....* The latest released K2 update will support the latest service packs, cumulative updates, and update rollups for supported Microsoft products at the time of the Microsoft release date".So, if we Support SQL Server 2012 RTM/SP1 an SP2 and the version after that
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