Archive

 Symptoms Some users are seeing the following error when they open a SmartForms integrated work item, or simply opening the Worklist web part that is hosted in SharePoint online. (Other users are unaffected.)Error: Exception of type 'System.Web.HttpUnhandledException' was thrown.ID4148: The Saml2SecurityToken is rejected because the SAML2:Assertion's NotOnOrAfter condition is not satisfied. NotOnOrAfter: [EarlierDateAndTime] Current time [LaterDateAndTime] Diagnoses This was an issue on "older builds". In this case, it was on 4.6.9 and we have done a lot of work surrounding this area in 4.6.11 and especially on 4.7. Resolution After the upgrade to 4.7, the issue has not been reported again. We will monitor the situation and if this happens again, we can log a new ticket and continue working the issue there. 

 Symptoms New Install of K2 Blackpearl - K2 Service does not start after install Diagnoses When you have installed K2 Blackpearl on a new server. Version 4.6.8 to be the same as your live version of k2. However upon completing the install of K2 blackperal, smartforms and smartforms control when you open K2 Workspace you get the attached error :-Unable to connect to K2Server on port 5252. No connection could be made because the target machine actively refused it. Resolution As this is the development environment you will need to run the service in console mode. This can be done by going to the following:start menu >>>> All Programs >>> K2 Blackpearl >>> K2 Blackpearl Server.This should help resolve the issue. 

My workflow has three approval stages, If Approver A approves, Approver B gets notified, same with Approver C. Our business requirement is,      Notify Approver who haven't approved (either A / B / C) the item and if it's due 3 days, after 3 days notify every day until the item is approved.If any of the Approver is on vacation, Can we skip him and send notification to next Approver (or) if they set up some auto-redirect in their email? ( I am not sure, whether this is possible, because when they are on Vacation, usually they setup automatic email redirect )This is how, each of my Approval stages are configured,   Can someone help ?

 Symptoms We worked with a SharePoint list that contains roughly 17000 list items. Normally, the list takes about 30 seconds to get all the results back, but after upgrading to 4.7, it appears as if the list does not bring back any results. The service object timeout was set to 90 seconds, but it appears as if the call times long before that. Diagnoses We enabled SmartObject logging, and found that there was a http 401 error when calling the GetList method. This was with an account that has been giving us problems in the past, so I suggested that we use a different account for testing purposes and that worked. Resolution We tested the same workflow using a K2 Admin account, a K2 non-admin account and the K2Service account, and they seemed to work just fine. (More investigations needs on what exactly is wrong with that one account, but the others seems to work just fine.) 

 Symptoms When opening the K2 Runtime site for the staging environment a ?No such host is known? error is displayed. Diagnoses During a client meeting it was also noticed that Workspace displayed the following error: ?Unable to resolve address [K2 app staging NLB name] and port 5252. No such host is know.?When attempting to Ping the [K2 app staging NLB name], a host could not be found error was displayed. Resolution Requested client to verify the DNS entry for the [K2 app staging NLB name] with their DNS admin. Client confirmed that after rectifying the DNS entry, the issue was resolved. 

I have a form with 15 Measurement input fields (text) plus a single dropdown Measurement unit (choice) containing measurement units (mm, cm, dm, m etc).The user first selects the desired Measurement unit value, then inputs a measurement result in a Measurement field. On changing focus to the next field, the currently selected value in the Measurement unit field should be appended to the first field's contents.How can this be achieved using Javascript?

 Symptoms Autocomplete Control cannot search by double quote Diagnoses When user by using the autocomplete search for Toy "R" text, it cannot show the text by auto complete. Resolution Coldfix has been provided. 

Hi All,I got the license to use Enterprise futures and its enabled at the site, the service is working as I tried it.At the same site I have a WF where I would like to run excel service web service, but I got an error message: Failed to open the Excel Spreadsheet : <soap:Fault xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><faultcode>soap:Client</faultcode><faultstring xml:lang="en-US">Sorry, we couldn't find your license to use this featureThe service is using my AD and password.Any ideas what is missing?

 Symptoms Warning message when customer tries to upload file larger than 16MB.File attachment exceeds the maximum size of 16384 kb Diagnoses Issue:Customer requires information about uploading files larger than 16MB. Resolution Resolution:Sent the customer the following information:Please have a look at the following doc:http://help.k2.com/onlinehelp/k2forsharepoint/userguide/4.7/default.htm#sf-viewcontrols-imageattachmentwithprogress.htmlExpand all the section and look for 'Max Size'.In there you should find the following:The value of the Max Size property should always be lesser or equal to the value of the MaxRequestLength setting in the:Program Files (x86)K2 blackpearlK2 smartforms DesignerWeb.config and:Program Files (x86)K2 blackpearlK2 smartforms RuntimeWeb.config. If you want the Max Size to be more than 16 MB, you?ll have to change the MaxRequestLength setting in the web.config to the same size. See the Considerations section for more detail.  

I am stuck with an issue that combines both Nintex Forms and Nintex Workflow.I have a section of a form with a submit button.I would like to save the user who clicked the submit button in a "People or Group" field called Approved By.However, the button is already "Connected to" another field and sets a value there that the workflow uses to understand what state the form is in.Once the workflow starts, I do not have access to the "CurrentUser" that was using the form.The workflow should have been executed by that user though? Am I correct in thinking that?Greg clicks the Submit button which fires off a workflow, that workflow was fired off by Greg?Is this correct?I can't seem to pull the value of that user who executed the action.I thought maybe I could have a field on the form that always tracks the current user, however it only tracks the first user and even after I clear the value it doesn't repopulate correctly.Any advice would be greatly appreciated, I can clarify anything further.

What is International Installer ?I would like to install the products in English but still be able to use the tool in both English and French.Which installer is required ?ThanksChantal

I have been asked to produce some forms for our HR department. These could collect information on salary, employment agreements and other personal information. Our initial response was that this would be difficult, as the information would go into SharePoint lists, and be accessible by SP admins and potentially other groups/users with necessary privileges. Accessing this type of information is usually limited to HR and Finance teams only, through their respective systems.We've put these forms on hold for now, but as part of due diligence, I wanted to ask if anyone else had come across similar requests with constraints around securing end user data?Did you abandon the request or manage to provide a solution?One thought I had, was to collect the information via a form then hand the information into the HR and finance systems and delete the information from the SP list on the fly. CheersJon

Our nintex version is 2016, and nintex mobile app (iOS) version is 4.4.1.We want to use the repeat section in the nintex mobile to show the repeated data whose user submit is under the new-item form and we cannot bind the data in nintex mobile (iOS). The data of the list as screenshot:The repeat section cannot bind the data in nintex mobile. (Other field can be binded except the repeat section.) The nintex web task form can bind the data. (Same task form but different layout)The column settings.The repeat section settings in mobile layout.The child control settings in mobile layout.The repeat section settings in submit form.The child control settings in submit form.

Hi,  I have been tasked to create a workflow that will copy a document from a Author Draft Site to a Published Site. When the author is ready to "Publish" they start the workflow which copies the document to the publish site. They do this every time they want to "Publish" a document.  I'm able to create the workflow and it works perfectly when I start it (I"m also listed as the owner of the site) but when the members attempt this works for me but not for everyone else.  I do not see any permissions options so I'm not sure why this happens any thoughts? Help!

 Symptoms  There is a restriction on the file size that can be uploaded  Diagnoses  The File Attachment control upload size is controlled on two fronts:   a. By K2, the 'Max Size' property of this control when it is blank, it will have an implicit value of '16384 KB'   b. By IIS, the 'maxRequestLength' and 'maxAllowedContentLength' attribute   Please consider that there are two 'Runtime' sites (DesignerRuntime) and (RuntimeRuntime) and as such any 'web.config' changes may need to be applied to both locations if applicable:   :Program Files (x86)K2 blackpearlK2 smartforms DesignerWeb.config :Program Files (x86)K2 blackpearlK2 smartforms RuntimeWeb.config   Max Size Property: http://help.k2.com/onlinehelp/K2smartforms/UserGuide/4.6.11/default.htm#SF-ViewControls-FileAttachmentWithProgress.html?Highlight=Max Size    In the 'web.config' files, these nodes below will need to be updated according to the 'Max Size' property: and http://help.k2.com/onlinehelp/K2smartforms/UserGuide/4.6.11/defa

I want to add picture to linkedin account using nintex workflow. Any suggestions?

I am using SharePoint and Nintex 2010. I have a list that has this workflow attached to it. The workflow is set to run if there is a new item created or an item that is modified. When an item is modifed or added, I check in the workflow for a certain condition. When the condition is true, it sends a notification, changes the workflow status, changes a status field in the list and then ends the state machine. This workflow is running twice instead of once so I am getting two emails instead of one. How can I prevent this? Thanks!

 Symptoms Authentication issues - When trying to set up the connection settings. Diagnoses When you are trying to set up the connection settings in K2 studio on your own machine on a separate domain to the K2 server you get the following error:Authentication With Server Failed : RequestedAuthentication Provider not hosted Resolution After further review it appears that the client here was trying to use K2 studio on another domain which was not synced up with the K2 servers domain, there were no trusts in place. The client is now using K2 studio on the K2 server to deploy the workflows. They have confirmed this via email that all is good and are happy to close the call.Please make sure that the domain you are deploying from has the correct trusts in place in regards to their active directory domain trusts as this the error you will get if otherwise. The only other recommendation would be to use K2 studio on the K2 server or on the server that you would like to deploy to itself. 

 Symptoms  When deploying a K2 package the following error is displayed on all Views and Form during the deploying phase:   "Method not found: 'Void SourceCode.Forms.Design.DefinitionUtility.Merge(SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection, SourceCode.Forms.Authoring.Form, SourceCode.Forms.Authoring.Form, System.Collections.Generic.IDictionary`2<System.Guid,System.Guid>)'. System.MissingMethodException: Method not found: 'Void SourceCode.Forms.Design.DefinitionUtility.Merge(SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection, SourceCode.Forms.Authoring.Form, SourceCode.Forms.Authoring.Form, System.Collections.Generic.IDictionary`2<System.Guid,System.Guid>)'.at SourceCode.Runtime.Services.Forms.Services.BaseFormViewService`3.MergeAuthoringInstances(AuthoringType source, AuthoringType target, ComplexType ct)at SourceCode.Runtime.Services.Forms.Services.BaseFormViewService`3.Deploy(IDeploymentContext context)"   Diagnoses    This error occurs when K2 smartforms rollup

 Symptoms HTML Symbol on List View Header does not render on runtime.On Designer, Header with Text = "andsum Sum" is displayed correctlyOn Runtime, the symbol is not rendered even though the Literal property is enabled. Diagnoses This is an issue wherein the literal property does not work on headers of list views. Resolution 1. Open rule "When the view executed Initialized"2. Add an action: "then set the properties of [header label] control"3. For the text, copy the "Text" header property value eg. "andsum Sum"4. Save and finish the view 

 Symptoms K2 ViewFlow shows endless spinner and no errors. Diagnoses This happens when ViewFlow parameter "?ProcessID" specified in lower case, i,e.This URL works:https://k2url/ViewFlow/ViewFlow.aspx?ProcessID=XXXBut this one does not - and show endless spinner:'https://k2url/ViewFlow/ViewFlow.aspx?processid=XXXYou can see this behavior in all current versions of K2 (up to 4.7). Resolution Make sure you don't use lowercase for "?ProcessID" parameter as this parameter is case sensitive. 

 Symptoms  Appit - all references in process events are broken after deployment  Diagnoses  All references in process events are broken after deployment (after using PandD to deploy from one environment to the other) After deployment to Dev/QA and PROD, the customer gets errors when running workflow on most event in the process. Error: "Exception of type 'SourceCode.SmartObjects.Client.SmartObjectException' was thrown."  Resolution A patch was provided.   

Symptoms In the Item Ref if you pass the "empty/Blank" value in the form of a Datafield or Inline function (Empty String) the SmartObject returns no results. Diagnoses The item ref has no option to use a "isNull" filter to pass to the underlying SmartObject. due to this passing a Blank value the Smartobject doesn't return any results for the Reference. Resolution Identified as a bug in the software. a Bug has been logged and prioritized to be fixed in a future release of K2.Workaround:Set column to have a default value like "Empty" / "Null" and then use that in the item Ref created in the Workflow. 

 Symptoms  Passing Item Ref value of Picker source to Sub Workflow / IPC Child Folio results in 'System.String[]' value in child folio.  Diagnoses  Bug / Usability issue.  Resolution As a workaround you can transfer the data to a Datafield and then use that in the IPC event.   

Hello,I have a form developed on nintex form 2013, lately I updated nintex form, but after that, the working javascript before is not working after the update, any idea?update:The problems is not related to lookups, I implemented a javascript function to delete the repeating section rows dynamically, I add a trigger click on the the image that delete the repeating section row, my script was working fine, until I updates the nintex, I tried to to debug the javascript, everything is working fine, untill I do the click trigger.this is the script I was calling to delete repeating section rows:               var RSRows = NWF$("."+className).find(".nf-repeater-row:visible");                   RSRows.each(function(){                         var currentRow= NWF$(this);                               currentRow.find(".nf-repeater-deleterow-image").click();  // this line cause the error