Symptoms

When opening the K2 Runtime site for the staging environment a ?No such host is known? error is displayed.
 

Diagnoses

During a client meeting it was also noticed that Workspace displayed the following error: ?Unable to resolve address sK2 app staging NLB name] and port 5252. No such host is know.?

When attempting to Ping the eK2 app staging NLB name], a host could not be found error was displayed.
 

Resolution

Requested client to verify the DNS entry for the hK2 app staging NLB name] with their DNS admin. Client confirmed that after rectifying the DNS entry, the issue was resolved.