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Hi,I got a mail when task is assigned through "Assign Flexi Task" action. But when I click attachment(Word document), it is not opening in browser instead asking me to save in a local drive which I don't want to. Please help me to open word document attachment in a browser and also I could able to edit and save.Thanks!

 Symptoms Please note that we are experiencing issues repairing some of the post upgrade errors on K2 designer, on K2 designer if you have a condition "if workflow activity is specified ActivityName Configure". If you click on configure and you want to select an activity from the workflow it does not populate anything. There was a workaround provided on K2 community (http://community.k2.com/t5/tkb/articleprintpage/tkb-id/TKB_blackpearl/article-id/4921) which we have been advised Diagnoses We provided the below workaround:The workaround for this issue is to move the workflow to the root of the project and to not place it in a sub-folder.The ticket has been linked to an existing bug item (K2SF Designtime: Configure ?a workflow activity has been specified? > Activity > Configure > Unable to configure workflow activity ("There are no items to display") for future visibility on K2 Core Architecture. Resolution Codefix was sent to the client  

 Symptoms We have problems displaying forms this morning:- Fields appear and we do not know what it is (cf screen shot 1)- In the task list, there are exclamation points in front of all tasks (see screenshot 2)- I deployed a form this morning (other than the one with display problems). The correction made is effective when you run the form via the URL designer but not when you launch it via the runtime URLKeywords for search: big red question mark- red exclamation point in the worklist. Formatting issue. Picker not displayed correctly. Red cross sign Diagnoses This issue seems to be linked to an incorrect start of the IIS for the part load of the Themes. Resolution During web meeting we asked to do a iisreset /noforce but it was not possible as the same IIS site have SharePoint and K2.We simply modify the web.config (just add a space) of the RunTime site: C:Program Files (x86)K2 blackpearlK2 smartforms RuntimeThe strange behaviour was that after this action we lost the specific CSS the

Hi,I have a SharePoint list where one of the fields is a people  field. I have about 10 items in the list . However, I would like the first item in the list to auto-populate with current logged in user. Is this possible using Nintex workflows?Please help.

 Symptoms  When opening a Subform with a SmartForm event, some of the rules of the opened Form are not executed during runtime.  Diagnoses  During a client meeting the "When Add Toolbar Button is Clicked" rule was verified that opens the subform. It was found that two Actions were configured: "then navigate to [FormName] Form" and "then open [FormName] as a subform" referencing the same [FormName]  Resolution The "then navigate to [FormName] Form" action was disabled in the rule and the changes save. When testing the form again as per the client solution, the opened Form performed as expected.   

Hi GangI want to create a document workflow where the user can select a single approver from a list of approvers and then the workflow sends the approval request to that selected approver. I have a document library and a list of approvers.  In my workflow I'm using a Query List action to get a list of approvers from the List and I put this list into a collection variable.  I have no idea how to put this in a dropdown so that the user can select from a list of approvers.Can anyone help me with this?Andy

I have a SP List (Vendors) that is only being used as a secondary table holding data but it has been made into a smartobject.  I added 2 new columns on this list. On my other SP List (Work Order) where I have all my views / forms the columns appeared when referencing the list / smartobject. I have a simple workflow that sends emails based off a field but it is pulling in the data from the secondary smartobject list.   When I go to the Context Browser / SmartObjects > Vendors Get List Items the two new columns aren't appearing. Hopefully that made sense. 

 Symptoms Issue:K2 Blackpearl Service keeps on stopping crashing Diagnoses Diagnosis:We used the following tool to retrieve the memory dump files from the clients environment and provided it to the developers.https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx Resolution Resolution:The developers identified an issue and provided a codefix to resolve the clients issue.  

I have implemented one parent workflow and many child workflows to avoid performance issues. So I'm using start workflow action in some of workflows to start child workflows. But unexpectedly some times child workflows hangs and it is not continuing parent workflow as I kept dependency. So my question is How to ensure "Start Workflow Action" runs with out failure and continue parent workflow.

Greetings:I have used the XML Update action in my Nintex 2010 workflows  (v. 2.4.9.0) on XML files in a document library but am now trying to get it to update a list item based on the forms's FormData XML. For this I have specified the XPath statement in the same way I do when I use the Query XML action (FormVariables/<ControlName>...) and am trying to save the result back into the form data by storing the result in the original form using the ContextItemURl value. The URL option requires credentials, for which I have provided the username and password of the app pool the workflow is running under. (Save into CurrentItem is available only for document libraries.)Unfortunately, the workflow returns this error:                                      Error processing XML. The remote server returned an error: (403) Forbidden.Questions:1. Is what I am trying to do even possible?2. What credentials would be required to avoid the 403 error?3. What is the correct XPath statement for updati

 Symptoms When deploying an Appit or K2 for SharePoint solution against a SharePoint Online document library, and that solution contains a workflow set to start on the "Item Updated" event receiver, two workflow instances may be started, even though the document may be new to the list or may have only been updated one time. Diagnoses This has been confirmed as a SharePoint limitation. When SharePoint fires the "Item Updated" event receiver, it does so once when the item's metadata is updated and once when the item is officially checked-in. K2 (Appit or K2 for SharePoint) simply follows suite when this happens, as two separate calls originate from SharePoint and that event receiver, so two different processes get started for the same item. Resolution One workaround would be to utilize the "Item Checked-In" event receiver instead of the "Item Updated". Document versioning may be needed, and if the workflow that is being started updates the document at any point, conditional start rules m

 Symptoms We had split single K2 site in IIS to Workspace and Smartforms sites and updated URLs. When we went through activating features via K2 for SharePoint app but previously site collections with K2 app enabled were not updated. These site collections were previously activated under unified K2 site url but I am now unable to activate these site collections again based on this KB article: https://help.k2.com/kb001753. The warning message mentions that the site should be first removed from the different K2 server, which we are unable to do because while it is the same environment, it was registered with the previous, unified URL. Is there an alternative method to remove or re-register the K2 for SharePoint app on these sites with the new K2 URL? Diagnoses Default SmartForms_Runtime_URL value was still pointing to old K2 site url in K2 hidden liston previous activated site collection (?/sites/site_collection_name/Lists/K2 Settings/AllItems.aspx) Resolution Updating the Smartforms_Run

Question: while installing  “NINTEX”  Nintex Workflow will come with package  of Nintex  or  should I install Nintex workflows separately ?When I  install Nintex I can’t able to see the option of “NINTEX Workflow” , option is in Disable Mode. Can you please let me know Andy.what is the process to install NINTEX Workflow and where can i get setup of NINTEX Workflow?

 Symptoms Since updating to 4.6.11 and redeploying a process, we no longer see the options of "Redirect" and "Delegate" in the SharePoint worklist web part. How can I get these back? Diagnoses It appears that if the worklist webpart has a FIXED height, this issue will appear. Set to a dynamic height could fix the issue.This ttest diden't work.Please check if you have the same issue with the standard Workspace: Not the same issue. Resolution I checked the webpart properties and there was actually not a fixed height for the k2 worklist.However, I deleted the worklist webpart from the page completely and then added a new one back and the Redirect and Delegate actions are now available again.Strange but seems to be OK now. 

 Symptoms Smartform loading issues and general design limitations Diagnoses When you have built an application which consists of a number of forms, smartobjects, views and studio workflows. This was a replacement for a SharePoint WSS v3 form, which had 300+ columns and masses of empty data fields. In Total this is 700 artifacts. When deploying or creating this can take up to 30mins to 1 hour, why is this the case? Resolution It is advisable to split up the package as 700 artifacts will take a long time to deploy, and may potentially cause high server usage. 

 Symptoms Creating Master Key Encryption By Password Diagnoses When you have attempted to aopy the K2 Database to a new Server but unable to start the service due to thePlease create a master key in the database or open the master key in the session before performing this operationThis can be resolved by the following which has the CREATE MASTER KEY ENCRYPTION BY PASSWORD = (Contact K2 Support for this detail) entryhttp://community.k2.com/t5/K2-blackpearl/Database-Key-error/ta-p/90663 Resolution Please do contact K2 support to obtain the script in regards to this issue. 

 Symptoms Some users getting the following error message when accessing K2 smartforms:Exception System.Web.HtpunhandledExeption was thrownArgument 'userFqn' maynot be null or emptyParameter name userFqnIt seems that only users from one specific additional domain are affected. Diagnoses Normally in such scenario you have to verify your multi-domain configuration. Please refer to the following documentation for details on multi-domain configurations:1) Verify that domain has been added/configured correctly from K2 side:https://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#Configure/Add_Multi_AD_Domains.htmhttps://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#Prepare/SCC/MultiDomans.htm2) Verify that all the proper connectivity is allowed between K2 server and this domain:http://community.k2.com/t5/K2-blackpearl/Issues-getting-data-from-additional-domain/ta-p/94731 Resolution There is only two places responsible in K2 which contain settings defining connection paramete

 Symptoms Version string portion was too short or too long Diagnoses You get the following error when trying to click on the K2 Application button in the Ribbon in SharePoint. It's a brand new site and happens with any list you create10702 An error occurred in the SharePointIntegration Service Instance. Version string portion was too short or too long.0 System.ArgumentException: Version string portion was too short or too long.at SourceCode.SmartObjects.Services.SharePoint.Integration.Execution.Execute.ManageOAuthToken(ServiceInstance Service)at SourceCode.SmartObjects.Services.SharePoint.Integration.IntegrationService.Execute(). Additional info: IntegrationService.Execute. Resolution Please do run the registration wizard if you run into this issue. This will need to be done once you have upgraded to next version of K2 to sync up the environment. 

 Symptoms PDF Converter issue Diagnoses The PDF Converter doesn't work with k2 urls (only) and happens in azure environment."Failed to convert HTML to PDF. Failed to convert URL to PDF. Conversion error: WebKit Navigation timeout."?Type: SourceCode.SmartObjects.Client.SmartObjectException?Source: SourceCode.SmartObjects.Client?Method Base?Member Type: Method?Name: ExecuteScalar?Module?Scope Name: SourceCode.SmartObjects.Client.dll?Declaring Type?Full Name: SourceCode.SmartObjects.Client.SmartObjectClientServer?Stack Trace:at SourceCode.SmartObjects.Client.SmartObjectClientServer.ExecuteScalar(SmartObject smartObject, DataTable inputTable)at SourceCode.Forms.AppFramework.FormRuntime.SmartObjectExecution(XPathNavigator nav, Boolean outputDependencies, SmartObjectClientServer svr)at SourceCode.Forms.AppFramework.FormRuntime.WorkXmlToApi(String xml)at SourceCode.Forms.Runtime.AJAXCall.ProcessRequest(HttpContext context) Resolution This has been fixed within our latest build K2 4.7. It advi

 Symptoms  4.7 Upgrade issue - DB NULL error  Diagnoses  When doing a K2 upgrade from 4.6.8 to 4.7 and then deploy a K2 4.7 package onto the environment this is when the issue occurs whereby whenever you try to open a form you get an error saying 'Object cannot be cast to DB NULL to another types'.   Is their a way to get around this ?   Resolution This is a known issue, please do contact K2 support to be able to obtain a fix to be applied to this environment.   

 Symptoms Random cases of user's inability to start process when process start rights granted via Domain Users group, with the following error logged in K2 host server log:24408 K2:DOMAINUser from XXX.XXX.XXX.XXX:YYYY does not have rights to Start Process PROJECTProcess Diagnoses Essentially this issue supposed to have underlying root cause, meaning that user group membership information in Identity table was expired, outdated or incomplete - to find it you need to look at your ContainersExpireOn setting and calculate when last identity update was performed and then parse ADUM logs to find its root cause, but issue could be really intermittent and not a subject for quick fix.There are two different resolving scenarios that could cause issues:1. Resolving the group's membership2. Resolving the user's containers(1) As you use Domain Users group it should never be resolved in full by itself by K2 unless you trigger resolution of this group with some scripts. But for group in general its M

 Symptoms Process overview on workspace Diagnoses Is it possible to increase the speed of the process overview upon the first click, after going to K2 workspace.The initial first click takes 15- 30 seconds. After this going back out and going back in it is much faster. Resolution Unfortunately on this version of K2 that it is not possible to increase the speed of the process overview report on the first click. However this has been addressed on the latest version of K2 4.7 as the you can now access reports much faster on the first rather than waiting 10-20 secs to load. 

 Symptoms K2 Client Tools install on my laptop win 8.1 proError: The sql server database configuration test failed as database of the wrong type exists. Diagnoses Issue:Customer installed the K2 Client Tools. The customer then got the error message with the Smartform installation:The sql server database configuration test failed as database of the wrong type exists. Resolution Resolution:The customer needed to add the correct K2 server name in in order to establish a connection to the DB.We supplied documentation regarding the installtion of the K2 Clint Tools as well.http://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#install/manual/bp/BP_CTO_K2SvrPorts.htmhttp://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#install/manual/bp/BP_Inst_ClientComp.htmRegardsRene 

I am working in Nintex 2013 (and Sharepoint 2013).Requirement: When employee joined the company, employee details are entered in SharePoint list Employee and after save Unique ID is generated. This ID is fetched from GenerateID list which has 1 row 1 column. During save of list item, Nintex workflow fetch latest ID from GenerateID list and Increment it with 1 and assigned it to column Employee ID (Latest ID + 1) in Employee list and override this latest ID in GenerateID and for another new Employee it will do the same activity and so on. In short, every Emp should have unique ID.Issuethis application is used across location which result in duplicate ID - may be multiple Admin. clicks on SAVE button at same time. This rarely happens, but what could be fix for this. How to restrict workflow instance to stop till earlier workflow instance finish its activity. - Chintan

Hi all,I need to build a Workflow to start multiple Approval requests, it would easy if I know how many actions I need to start, but I don’t.I have a List with one, two or even more entries (here are costs centers).  For each cost center I have a different Manager for the Approval. From the List I can get the Cost center and the manager in a collection.If I start a remote Workflow for the Approval, I get an error when calling the same workflow for the second time. I tried to give Task Name Time Stamp, but still an error accrued because starting a Workflow twice.I am working with Nintex 2013 standard edition.Does anybody hade a similar constellation?