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Symptoms


K2 Client Tools install on my laptop win 8.1 pro
Error: The sql server database configuration test failed as database of the wrong type exists.

 

Diagnoses


Issue:
Customer installed the K2 Client Tools. The customer then got the error message with the Smartform installation:
The sql server database configuration test failed as database of the wrong type exists.
 

Resolution

Resolution:
The customer needed to add the correct K2 server name in in order to establish a connection to the DB.
We supplied documentation regarding the installtion of the K2 Clint Tools as well.
http://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#install/manual/bp/BP_CTO_K2SvrPorts.htm
http://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#install/manual/bp/BP_Inst_ClientComp.htm


Regards
Rene




 
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