Symptoms

PDF Converter issue
 

Diagnoses

The PDF Converter doesn't work with k2 urls (only) and happens in azure environment.

"Failed to convert HTML to PDF. Failed to convert URL to PDF. Conversion error: WebKit Navigation timeout."

?Type: SourceCode.SmartObjects.Client.SmartObjectException
?Source: SourceCode.SmartObjects.Client
?Method Base
?Member Type: Method
?Name: ExecuteScalar
?Module
?Scope Name: SourceCode.SmartObjects.Client.dll
?Declaring Type
?Full Name: SourceCode.SmartObjects.Client.SmartObjectClientServer
?Stack Trace:
at SourceCode.SmartObjects.Client.SmartObjectClientServer.ExecuteScalar(SmartObject smartObject, DataTable inputTable)
at SourceCode.Forms.AppFramework.FormRuntime.SmartObjectExecution(XPathNavigator nav, Boolean outputDependencies, SmartObjectClientServer svr)
at SourceCode.Forms.AppFramework.FormRuntime.WorkXmlToApi(String xml)
at SourceCode.Forms.Runtime.AJAXCall.ProcessRequest(HttpContext context)




 

Resolution

This has been fixed within our latest build K2 4.7. It advisable to upgrade to this version of K2.