Archive

 Symptoms It is found that new add domain users cannot access the workspace tab with permission setting. Diagnoses The web.config of workspace has not add the AD string after new domain added to K2 Resolution Please backup the web.config before making changes.https://help.k2.com/onlinehelp/k2blackpearl/ICG/4.6.7/webframe.html#After_AddingMultipleDomains.html 

 Symptoms Calendar control disappears during date selection of different month if date doesn't exists in the newly selected month (e.g going from 31 Jan to 31 Nov). Diagnoses Found source of bug is the data type of the control. 'Date' type causes it to break, 'DateTime' allows it to work. Resolution Submitted as a bug. Use the little arrows to cycle through the months to select as a workaround or use 'DateTime' data type. 

 Symptoms K2 Server bulk spammed emails, responding to all mail from my inbox. Need to understand the following. I have specified my email credentials in the EWS configuration during the installation. Diagnoses The reason you are getting the emails is because the K2 Server auto responds to all emails sent to the email specified in the EWS configuration. Resolution To avoid this, I would strongly recommend creating a fresh account (with an inbox!) and designate it as a K2 Service Account. This is allow all those emails to be sent there and will avoid filling up your inbox.Once the account has been created, go back into the configuration wizard and click Next until you get to the 'Service Accounts Configuration' screen and designate this new email as the K2 Service Account. You can still use your own account as the administrator. Then click Next and make sure the Exchange Server Configuration is set up correctly with the new Service Account. Hit Next, and make sure the Exchange Integrati

 Symptoms Getting '[View] View is referencing the [property] property on the [SmO] SmartObject that could not be found' error with the error found in the following locations: When [Control] is changed, then on [SmO] SmartObject, execute its Get List method. Diagnoses Most likely caused by a SmO that was renamed and the old name/object was still being referenced. Resolution Recreate the rule that the error message was targeting which will retie everything back together to the new location correctly. 

I am new to the community. I tried to avoid asking this question by searching, but did not find anything. Please forgive if this is duplicative.I have a form that allows the user to select their department from another list. The data type for the department column is "Lookup". In the column, it displays the "Department Name" column from the lookup table.In my workflow, I want to set a condition that if Department = a specific department, I want to branch off and have a slightly different workflow.I used the "Set a condition" action, chose the "If current item field equals value" condition, and copied and pasted the "Department Name" from the lookup table as the value. I can't figure out why this would not work. Any thoughts?

I'm using Nintex and SharePoint 2010.  I have a form using cascading look up fields.  One of the lookup columns (Check List) is a multiple line of text field.  So when this field is populated, you can't easily read the data.Is there a way to expand the size of this look up field?  Or is there another way I need to set this up to show all the contents in the field?

 Symptoms  After upgrading K2 Smartforms, when trying to access designer we are getting the following error: Server Error Input string was not in a correct format. More Details at System.Number.ParseUInt32(String value, NumberStyles options, NumberFormatInfo numfmt) at SourceCode.Security.Claims.Web.Shared.ConnectionClass.GetPoolConnectionString(Boolean useWorkflowPort) at SourceCode.Security.Claims.Web.Shared.ConnectionClass.GetPoolConnection(String credentialToken, Boolean asAppPool, Booleanand tokenApplied) at SourceCode.Security.Claims.Web.Shared.ConnectionClass.Connect(BaseAPI baseAPI, Boolean asAppPool, Boolean validateLicense) at SourceCode.Security.Claims.Web._trust.login.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  Diagnoses  It was determined that the [Hostname], [HostPort], and [WorkflowPort] AppSettings keys in the web.conf

 Symptoms We had one requirement to set the default time to 10:00. If we used Date and time control, can we set only time to 10:00AM as default every time? How we could achieved it? Diagnoses This can be done with a Transfer data rule on initialize. Resolution Create a When the View Executes Initialize ruleAdd a Transfer Data rule.In the Input Mappings, for the Calendar control type out 10:00 AM. This will set the time to 10:00.Every subsequent time the control is changed, it should default to 10:00. 

So I have a question about how I would go about upgrading my workflows from 2010 to 2013.  Environment: SharePoint 2013 / Nintex Workflow 2013The issue is that when I go to the Workflow settings on my 2013 site collection, it says that all of my workflows are 2010 and not 2013.A little history: so last summer we migrated from SharePoint 2010 to SharePoint 2013.  At the time the decision was made to NOT to bring over the Nintex DB's but to move over the SharePoint content DB's and then run a powershell script (by Vadim Tabakman) to republish all of our workflows (which worked great).http://vadimtabakman.com/nintex-workflow-powershell-find-all-workflows-and-export-or-republish-part-3.aspxOnly recently did I notice that it seems that all the workflows are still 2010 workflows and I bet we are missing out on all the new features in 2013.  How would I go about "upgrading" these workflows to 2013 since we have 2013.  Is it as simple as deactivating the feature and re-activating it?  I don't

 Symptoms We have several users that cannot work in ANY app that uses K2 - they suddenly lost all their group memberships Diagnoses When a user loses its AD group memberships what could be the cause here.When K2 tries to retrieve user info from AD it logs:IdentityServiceError","IdentityService.ProviderCacheIdentity:RoleProvider.GetUser","64007 Provider did not return a result for user.What could be the cause of this error ? Resolution Please check to see if the group being used in question has any symbols within it. Best place to check this is from AD itself.  

 Symptoms SQL Service broker Diagnoses How will changing the case sensitivity setting on a SQL database effect the SQL Smart Objects in that database1. what steps would we have to undertake to maintain the data integration consistency Resolution This approach has not been tested on our side ever before, but one thing I do know is that it will effect the data that is being pulled back from the DB to the smart objects potentially causing further issues here. It may be a good idea to back up the database on your side and test on a development server, creating a service instance based on the DB after the collation change. This wouldn't be supported by us unfortunately.Furthermore it may be good to look at the following two articles in regards to this:http://mikerodionov.com/2015/06/installing-sql-server-instance-for-k2/http://sqlmag.com/database-performance-tuning/seven-step-proCase%20sensitive%20databases%20are%20NOT%20supported.%20The%20following%20collation%20setting%20is%20required:%20

 Symptoms Sending Email fails Diagnoses When trying to send an email from a Form Rule and it fails.When you set the Mail Server - Environment Library Field to : smtp.office365.com it fails authenticating because the server does not allow for anonymous relay.How do you set this up here to work ? Resolution You can opt to use internal relay here and this should work as expected. 

 Symptoms Viewflow colours Diagnoses This issue occurs after upgrading to 4.7.Colours on the view flow take almost 10 minutes to appear, is there a reason why this is happening ? Resolution You may have to do a repair or reconfigure of K2 Blackpearl to see if this helps resolve the issue here. 

 Symptoms K2 SmartActions Diagnoses When looking to upgrade the SAP component in your production environment this weekend and you have been alerted to stop K2 smartactions approvals sent by email while the upgrade goes on. You will have to stop the K2 service along with the message Queuing ?Why is this the case? Resolution In short the message queuing service is used as a messaging protocol that allows applications running on their own servers to communicate in a filesafe manner. So in this I believe it could be tied to the exchange server however with smart actions I know this relies heavily with the exchange server here.You may be able to perform tests however, sending mails may not work here. I believe it would be best to do this on a dev server firstly before touching production. If an email gets stuck here then you would need to refresh the queues and see if you are able to get the emails after a few minutes. 

 Symptoms userX does not have rights to Start Process X Diagnoses You get an issue on the K2 server stating the following when a user is trying to start a workflow:user does not have rights to start process X.What could be the cause of this issue here ? Resolution It may be best to try adding the users directly into the process permissions rather than them being in the group. 

Symptoms Package and Deployment says Missing Reference when deploying form Diagnoses Hi,Packaged up a form which has a web service attached to it. There were no errors when packaging it from the source server v4.6.8When I try to deploy it, its saying missing references (see screenshot)Can you help please?Thanks,Habby Resolution If you are using using custom service type it will be best to copy this over to the environment you are deploying to so that the PandD tool could see the service type exists. The custom DLL will need to be was copied to the service broker folder on the environment and then register the service type After this the deployment should pick up the service type.

 Symptoms Page does not load completely during the package screen in PandD. Show's a lot of 'white boxes' where other controls should be. Diagnoses Page doesn't load correctly due to caching problem. Clearing the cache should return the page to normal. Resolution Run the following URL's to clear the cache:[smartforms url]/Designer/CacheControl.ashx?m=Clear[smartforms url]/Runtime/CacheControl.ashx?m=Clear  

Hello,I need your Help.I have a couple on Pricelists, one for each fiscal year. They are separate SharePoint lists on one site.Now I want a Nintex Form where a customer can select via dropbox the fiscal year and then he have a repeating section with a list lookup *depending on the fiscal year selection* view via drop box the article column. Then two calculated value controls get further data from the selected article.How can I handle this in a “on the fly” form? -> No save the data in a hidden field and reload it to go further in the task.Is this even possible, when yes -> how? Thanks you in advance!

Nintex People picker control used in forms is unable to pick user details from in sharepoint lists, how to over come this.   

after performing a migration of content using Metalogix from our staging environment to our production environment, we realized that we didn't backup the Nintex form in production, and the migration process overwrote the form. Within the Nintex Forms Document Library, I can see previous versions of the forms, however I have not been successful in restoring a form. Is it possible to restore a form following this path?

Hi,I have a form with Attachments area. I have disabled the attachment area depending on a rule. It seems to work, because the area is grayed out, and the two buttons "Add attachment" and "Delete" seems to be grayed out too. If I left click on both buttons, nothing happen, which is great.The problem is if you do a right click on one of these button...If you right click on "Add attachment", and select "Open", the popup for adding attachment is displayed.Is there a way to solve this bug ?Thank you four your helpDavid

I've got a site workflow which creates a new sub site according to some parameters given.Now I'm looking for a solution to change the head line of the home page.Is there any solution available?thx & brChris

Hello Community, I have a client that would like to have users who are logged in to submit a form Anonymous.  The User will only be able to submit the form once. So the user would have to be logged on to be able to access the form but when they submit the form its all done Anonymous. I know with Nintex Live you can set it up for Anonymous users to submit. Any insight into this please advise. Thanks,Kevin

Hello,I have created a workflow to create item in another site.This workflow is updating the items in the list created in sub site.Problem is when I modify the item in source list, this workflow instead of updating the item created, it is creating a new item.Please help me in this. I don’t want new item to be created in destination when item is modified in source.Regards,ShreedharThis message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message and any disclosure, copying, or distribution of this message, or the taking of any action based on it, by you is strictly prohibited.v.E.1

Through Nintex (SharePoint 2013) is it possible to set item level permissions ?If it's possible please tell me the approach