Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you upgrade to Nintex Automation (5.8) and apply Fix Pack 11, you may be unable to open the Workflow, and errors occur in the developer console and a blank screen appears.Error Message:The following error occurs: “http 400 bad request”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15. Nintex Automation K2 (5.8.1) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you click on Share or Redirect in the 'Task list' tab under Management, no results appear unless the language is changed to something other than English.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 15. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade from K2 Five (5.4) to Nintex Automation (5.8), the state drop-down box appears too small.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 14.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to generate SmartObjects for a Service Instance in Management, an error occurs.Error Message:The following error occurs: "Unable to deserialize value SmartObjectGenerationMethod"ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 14. Nintex Automation K2 (5.8.1) Fix Pack 05.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you create 2 service instances in a 2-server K2 farm, the service instances are missing on the second server.Error Message:The following HostServer log error occurs: “"Error","System","2025","InternalMarshalError","SourceCode.Hosting.Server.Runtime.HostLoadBalancedServerManager.ProcessServerMessage","2025 Error Marshalling SourceCode.SmartObjects.Runtime.SmartObjectManagementServer.NotifyServiceInstanceChanged, Type: SourceCode.SmartObjects.Runtime.ChangeAction is not allowed for deserialization."”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 13. Nintex Automation K2 (5.8.1) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade to Nintex Automation K2 (5.8), any font styling changes made on the Rich Text Editor are lost.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a form with a multiple views that utilize the Get Folders method of document library SmartObjects, you may encounter an issue after upgrading to Nintex Automation K2 (5.8). Specifically, non-admin users may start get an error.Error Message:The following error occurs: “'Attempted to perform an unauthorized operation”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you view a View Flow, an error occurs intermittently.Error Message:The following error occurs: “You don’t have permission to view this page”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 12.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have a list view with a Date column that contains empty cell values, there may be inconsistencies in how these empty cell values are sorted.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 12.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

TitleCode Fix: Out of Office Exceptions not working as expectedIssue DescriptionWhen you configure the Out of Office rule and create an exception for a specific user, the tasks are still incorrectly sent to that user.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 24. Nintex Automation K2 (5.8) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you make changes to an identity after running a sync, it is re-enabled on K2 even if it remains disabled on Active Directory.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue Description"When you work within the Workflow Designer Context Browser > SmartField Editor > configuration panel and a SmartObject has numerous properties, the scroll-down option may be unavailable."ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade, you are no longer able to copy or paste to or from Notepad. ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade to Nintex Automation K2 (5.8), an error occurs when you attempt to open a WorkFlows View Flow diagram.Error Message:The following error occurs: Error when viewing view flow.GET- https://yourviewflowlink{"Message": "An error has occurred."}ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you attempt to register a Simple Object Access Protocol (SOAP) Web Service with Dynamics 365 Business Central using OAuth authentication, the registration process does not succeed and an error occurs.Error Message:The following error occurs: "VALIDATIONThe remote server returned an error: (401) Unauthorized."ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 11. Nintex Automation (5.7) Fix Pack 24.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to update an existing solution using Package and deployment (P&D), an error occurs  Error Message:The following error occurs: “xxxView: Merge failed to update 1 Item(s) for xxx”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Note:The Release Notes for K2 Five (5.6) can be found (here).For any further information, please Contact Support Please see below the Fix Pack release dates for K2 Five (5.6): Fix Pack Release Date Download Link Fix Pack 1 2 September 2022 Contact Support for this Fix Pack Fix Pack 2 16 September 2022 Contact Support for this Fix Pack Fix Pack 3 23 September 2022 Contact Support for this Fix Pack Fix Pack 4 29 September 2022 Contact Support for this Fix Pack Fix Pack 5 4 October 2022 Contact Support for this Fix Pack Fix Pack 6 7 October 2022 Contact Support for this Fix Pack Fix Pack 7 19 October 2022 Contact Support for this Fix Pack Fix Pack 8 29 November 2022 Contact Support for this Fix Pack Fix Pack 9 6 December 2022 Contact Support for this Fix Pack F

Issue DescriptionWhen you use Smart Actions with Outlook on an Apple MacBook, an error occurs even when a valid Workflow action is specified.Error Message:The following error occurs: “the K2 server was unable to action the workflow task”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 43.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you try to pull/move an element out of a a Multistep that includes a Task and move it it back, an error occurs.Error Message:The following error occurs:“The "[Name]" contains a reference to a removed reference field, "[Unresolved Token]"”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 23. Nintex Automation K2 (5.8) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsIf the error has already occurred, the Step may have to be deleted and re-added to remove the existing error (or request a script from Labs that will remove existing errors for this issue.) Once the Fix Pack was applied, the error should not occur for newly created MultiSteps that inclu

Issue DescriptionWhen you sort a list view that includes a Date column with empty cell values, the ordering of the empty cells is inconsistent.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 23.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you drag and drop a variable into a text field of a function in Designer, it does not allow you to insert the variable after the text after upgrading.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 24. Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you open a Workflow for the first time it works as expected. However, when opening the Workflow for a second time an error occurs when you click on a step.Error Message:The following error occurs: “The Merge step's Merge tab has an empty Link To field”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 23. Nintex Automation K2 (5.8) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you execute the method "Create PDF from URL" on the PDF Converter SmartObject, the generated PDF may not always properly align list view column headers with the corresponding values and rows.ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you set the "Out of Office" function, emails are not sent when you receive a task. Neither you nor the delegated person receives the task notification email.Error Message:The following error occurs in the Host Server Log: “SourceCode.EventBus.Mapping.OutOfOffice.NotificationContext is not allowed for deserialization”ResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to deploy a Workflow that was packaged and deployed, it gets stuck in the deploying stateResolutionThe fix is available in:Nintex Automation K2 (5.8) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.