Issue Description
When you use Smart Actions with Microsoft Outlook on a Apple Macbook, the server responds with an error even when a valid workflow action is specified.
Error Message:
The following error occurs:
“The K2 server was unable to action the workflow task,”
Resolution
The fix is available in:
- Nintex Automation (5.7) Fix Pack 26.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.