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Issue Description

When you use the Worklist Control, it may occasionally stop functioning during a search for a specific item, resulting in no results being displayed and both the ‘Load 20 more’ and ‘Search More’ buttons appearing.

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.
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