Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you attempt to use the K2 Workflow API to impersonate a user, the incorrect Boolean value is returned.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 21.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to disable the List View field column, it does not disable sorting at Runtime.ResolutionThe fix is available in:K2 Five (5.6) Update Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionAs part of the DocuSign/JWT Feature, the OAuth Resource Value size has been increased to support values larger than 2000 characters for Token Authorization and Refresh Values. In addition, you are also able to configure Default and Replacement values to be able to use more than 2000 characters in all locations.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 09.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page. 

Issue DescriptionK2 SmartObjects are unable to execute and the Host Server is unresponsive on one or more of the nodes. The K2 Configuration service is stopped or unresponsive.Error Message:The following errors occur: When executing the K2 SmartObject: “Unable to read data from the transport connection: The connection was closed” In the Event Logs: “Delay starting Host Server” In the K2 Configuration Service logs: “A BackgroundService has thrown an unhandled exception, and the IHost instance is stopping”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to pass an item reference from a main K2 Workflow to a Sub Workflow, the main Workflow goes into an error state.Error Message:The following error occurs: “IPC Failed to Start: Datafield not found. The sub workflow is not started. ”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsThe Workflow will need to be redeployed post-fix.

Issue DescriptionWhen the "Start when any workflow errors" event is selected to start a workflow, the workflow does not execute.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 20. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsOn Error Workflow needs to be redeployed post-fix.

Issue DescriptionWhen you have an empty header, you are unable to upload an attachment when using a firewall. ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 20. K2 Five (5.6) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you attempt to configure the {{smoExternalDefinition.displayName}} and {{smoReturnPropertyExternalDefinition.displayName}} SmartObject properties in K2 Workflow, an error occurs.Error Message:The following error occurs: “TypeError: Cannot read properties of undefined (reading 'filterType')”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 20. Nintex Automation (5.7) Fix Pack 07.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you scroll through a Form with a List View that has a “List item Clicked” Rule configured on the K2 Workspace Mobile App, it mistakenly recognizes it as a click event when moving along the screen in a scrolling motion. ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 15. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 20. K2 Five (5.6) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have a Picker Control with a 3-row size on the Form it works correctly, but after applying any style profile for the Form, the values given to the People Picker Control are not being applied past the other 2 rows below.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 28. K2 Five (5.6) Fix Pack 20.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you attempt to use the K2 API, an error occurs.Error Message:The following error occurs: “Could not load file or assembly 'Newtonsoft.Json' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)”ResolutionThe fix is available in:K2 Five (5.2) June 2022 Cumulative Update Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to install a K2 Cumulative Update on a multiple domain environment, an error occurs.Error Message:The following error occurs:“...:>> Exception: An exception occurred while executing a Transact-SQL statement or batch....:>> Incorrect syntax near '<'.An object or column name is missing or empty.....An object or column name is missing or empty. For SELECT INTO statements, verify each column has a name. For other statements, look for empty alias names. Aliases defined as "" or [] are not allowed. Change the alias to a valid name.”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 14. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsIf you are already blocked by the installer, foll

Issue DescriptionWhen you navigate to K2 Management site >> Authentication >> OAuth >> Resources and try to edit a resource after upgrading to a different K2 Version, the Metadata Endpoint and Refresh Token Endpoint values are missing.ResolutionThe fix is available in:K2 Five (5.3) January 2022 Cumulative Update Fix Pack 05. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 14. K2 Five (5.6) Fix Pack 09 Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to open a K2 SmartForm User Task from a Worklist that was assigned via ‘Out of Office’ delegation, an error occurs.Error Message:The following error occurs: “Unable to cast object of type 'SourceCode.Forms.Runtime.Execution.WorkflowBrokerMetaData' to type 'SourceCode.Forms.Runtime.Execution.SmartObjectBrokerMetaData'."”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 18. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you navigate to the K2 Workspace Out of Office setting, the picker to “Allow the following person to deal with my tasks” only returns the name where the text starts with the search text.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 18. K2 Five (5.6) Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you use the standard AppOnly OAuth resource to authenticate the Exchange Web Services for K2 SmartActions, Task Notification Emails, and EmailEvent, an admin is required to give impersonation rights. Please see the following link for more information on Integrating K2 with Exchange Online:K2 Five (5.6) K2 Five (5.5) K2 Five (5.4) K2 Five (5.3) K2 Five (5.2) K2 blackpearl (4.7)Error Message:The following error occurs: “The account does not have permission to impersonate the requested user”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 07. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 17. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 13. K2 Five (5.3) January 2022 Cumulative Update Fix Pack 04. K2 Five (5.2) June 2022 Cumulative Update Fix Pack 02. K2 blackpearl (4.7) January 2023 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.

Issue DescriptionWhen you create a K2 Designer process using K2 Five (5.2) that uses a Create Reference step and then upgrade to K2 Five (5.4) and higher, a new Item Reference is created when you click on the existing Create Reference Step.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 17. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you update an Oracle Service Instance after creating an Oracle package, and “Get Packages” is set to ‘True’ on the Service Instance settings, an error occurs.Error Message:The following error occurs: “Object reference not set to an instance of an object”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 12. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 17. K2 Five (5.6) Fix Pack 07. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen adding or editing a filter in a SmartObject Smartfield in the workflow designer, the filter settings did not save.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 06. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you upgrade, reconfigure or install a fix pack on a server where the server name has ‘PWD’ in its name, the machine variable in the HostServer.Configuration gets encrypted.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 05. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 16. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsPlease note that before installing this Fix Pack for this particular issue, please reach out to support as there are additional steps that need to be done.

Issue DescriptionA package used by the Oracle Broker has become outdated and is unable to handle new functionality. Please see the following links for the User Guide:https://help.nintex.com/en-US/k2five/userguide/current/default.htm#ServiceBrokers/Oracle/Oracle.htm Please see the following link for the Product Compatibility Matrix:https://help.nintex.com/en-US/platform/K2Support/ProductCompatibilityMatrix.htmResolutionThe fix is available in:K2 Five (5.6) Fix Pack 05. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to K2 Five (5.6) the K2 PDF Converter does not start correctly and an error occurs.Error Message:The following error occurs: "Process isn't usable. Goodbye."ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 05. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 16. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you refresh the AssureSign SmartObject ‘Service Helper’ to update the generated template. The SmartObjects do not work as expected. The following link contains more information relating to Nintex AssureSign:https://help.nintex.com/en-US/k2five/userguide/5.6/default.htm#ServiceBrokers/NintexAssureSign/AssureSign.htmResolutionThe fix is available in:K2 Five (5.6) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page. 

Issue DescriptionWhen you attempt to select a Recipient Role for the User Task in the K2 Workflow Designer User Interface, the functionality option to select the role is missing.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 04.. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you switch between the custom Reminder Email Rich Text Editor Form and the Task Notification Email Rich Text Editor Form in the K2 Workflow Designer, the Reminder Email text appears in the Task Notification Email Rich Text Editor.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.