Archive

 Symptoms I have a custom security (SSO) provider that I have created for Lotus Notes. I?ve got the security provider code created, credentials cached in Workspace, and it is selected as the SSO provider for our Endpoint Broker. However, I keep receiving a 401 - Unauthorized from the web service endpoint.This broker works properly if I switch from SSO to Static authentication and manually enter the username/password. But as soon as I try to switch to my SSO provider, it does not authenticate. If do *not* store my cached credentials in Workspace, the SMO tester also does not prompt me for a username/password. Diagnoses When registering a web server service instance, using a custom security provider, it?s required to field in the user name and password information of an impersonating account in the service instance configuration. In other words, an account information that can authenticate against the web service endpoint(this can also be the cached account information). Resolution Execu

 Symptoms Getting an ?access denies exception ? you do not have permission to perform this action or access this resource? when trying to execute a Create Folder method against a document library using the SharePoint Content Service.Correlating error entries from the hostserver log:The file name you specified could not be used. It may be the name of an existing file or directory, or you may not have permission to access the file.at Microsoft.SharePoint.Client.ClientRequest.ProcessResponseStream(Stream responseStream)at Microsoft.SharePoint.Client.ClientRequest.ProcessResponse()at SourceCode.SharePoint.Client.ListBaseFunctions.getFolder(List list, String folderPath)at SourceCode.SharePoint.Client.ListFunctions.CreateFolder(List list, String folderPath)at SourceCode.SmartObjects.Services.SharePoint.Content.SmoSPListItemBase.executeCreateFolder(Property[] inputs)at SourceCode.SmartObjects.Services.SharePoint.Content.SmoSPDocument.callCreateMethod(Property[] inputs, Property[] returns, Met

 Symptoms We are getting the error when we try to refresh smart object sql instance:"Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached." Diagnoses N/A Resolution Please try the following to expand your connection pool:1. Go to [Program Files]K2 blackpearlHost ServerBin2. Create a backup of "K2HostServer.exe.config"3. Create a directory on the C: drive such that "C:K2Config"4. Copy a copy of the "K2HostServer.exe.config" to "C:K2Config"5. Rename it to "web.config"6. Run CMD Prompt in Administrator Mode:7. Run 'cd C:WindowsMicrosoft.NETFramework64v4.0.30319' to change directory to this framework version. If you are using another version of .NET Framework, go to the folder representing the latest .NET Framework version you have in C:WindowsMicrosoft.NETFramework64.8. Run the following to decrypt connection strings:aspnet_regiis.exe -pdf "connectionString

 Symptoms If you enable hidden checkbox for existing workflow process data fields, it causes previous data mappings on the Start Workflow action to be removed when editing the action and you get the warning message below:"The configuration has been adjusted automatically. Mappings were found that are no longer valid for the context. These mappings have been removed.Save these changes or they will be lost." Diagnoses This is currently as designed. Resolution One way one can get around this is to un-hide the hidden process data fields.A feature request has been logged for the ability to hide data in workflow reporting without breaking workflow design. This is intended to cater for scenarios where the data NEEDS to be hidden due to its sensitive nature or if it's highly protected information. 

 Symptoms When trying to send an email that contains HTML content using the K2 Process Email event, plus signs are converted to spaces (actual spaces, not (andamp#20"). When the process is called from a SmartForm and the SmartForm passes plus signs, they are translated to "andamp#43". How do I preserve the plus signs? I need to preserve them when sending HTML content that contains base64 embedded images, which have plus signs.Source: andltimg width="595" height="220" src="data:image/pngbase64,/9j/4AAQSkZJRg+++andltsnipandgt" v:shapes="Picture_x0020_1"andgtandlt/fontandgtandlt/pandgtResult From K2 Process Email Eventandltimg width="595" height="220" src="data:image/pngbase64,/9j/4AAQSkZJRg andltsnipandgt" v:shapes="Picture_x0020_1"andgtandlt/fontandgtandlt/pandgtResult from SmartFormandltimg width="595" height="220" src="data:image/pngbase64,/9j/4AAQSkZJRgandamp#43andamp#43andamp#43andltsnipandgt" v:shapes="Picture_x0020_1"andgtandlt/fontandgtandlt/pandgt D

 Symptoms When attempting to browse SmartObjectd items under the SmartObjects Servers via the Context Browser in K2 Studio/K24VS an ?object reference? error is thrown, see video: http://screencast.com/t/i7UCSoPn1y"System.NullReferenceException: Object reference not set to an instance of an object.at SourceCode.Workflow.Common.HostedServers.SmartObjects.GetSmartObjectGuidCollectionForCategory(Int32 categoryId)at SourceCode.Plugins.SmartObjectBrowser.Framework.ServerItem.OnLoadItems()" Diagnoses The error exception is normally due to a parent Category ID that no longer exists but still being referenced by child Category ID. Resolution To fix this, you first need to identify the missing parent category ID and the child category ID referencing it. After which you have to map the latter to a different Parent Category ID.Please contact K2 Support for further assistance on this, if you run into a similar issue.  

 Symptoms I have upgraded the version 4.6.9 to 4.6.11, after the upgrade, there is an issue with downloading the attachments contains the name in (single Quote ').For example the attachment name contains mail'name.txt. I cannot able to download the attachment.And it shows the blank page in IE browser. I tried the same in Mozilla browser and it shows error message as in the attached screenshot.The issue occurred only in the projects which are created before the 4.6.11 upgrade. In the projects created after the upgrade 4.6.11, there are no issues with the attachments. Diagnoses N/A Resolution Apply latest SmartForms 4.6.11 rollup patch. Please contact K2 Support to obtain the patch. 

 Symptoms  I upgraded the K2 Blackpearl 4.6.4 to K2 Blackpearl 4.6.6. After that, it redirected us to a K2 for SharePoint Configuration Wizard. However, at the K2 for SharePoint Configuration Wizard, the solutions cannot be deployed, as clicking 'Next' to deploy the solutions keeps looping us back to the same screen. I already run the K2 repair but it doesn't solve the problem.  Diagnoses  N/A  Resolution 1. Go to Central Administration andgt System Settings andgt Manage Farm Solutions, and retract all the K2 solutions that were shown on your K2 for SharePoint Configuration Wizard 2. Use stsadm command to remove the retracted solutions from your SharePoint farm. You can also remove the retracted solutions from Central Administration andgt System Settings andgt Manage Farm Solutions. 3. Run K2 blackpearl Setup Manager, and select the Configure option 4. Once the configuration is done, proceed to launch the K2 for SharePoint Configuration Wizard 5. Follow the instructions on the wizard t

 Symptoms If you enable hidden checkbox for existing workflow process data fields, it causes previous data mappings on the Start Workflow action to be removed when editing the action and you get the warning message below:"The configuration has been adjusted automatically. Mappings were found that are no longer valid for the context. These mappings have been removed.Save these changes or they will be lost." Diagnoses This is currently as designed. Resolution One way one can get around this is to un-hide the hidden process data fields.A feature request has been logged for the ability to hide data in workflow reporting without breaking workflow design. This is intended to cater for scenarios where the data NEEDS to be hidden due to its sensitive nature or if it's highly protected information. 

 Symptoms When attempting to browse SmartObjectd items under the SmartObjects Servers via the Context Browser in K2 Studio/K24VS an ?object reference? error is thrown, see video: http://screencast.com/t/i7UCSoPn1y"System.NullReferenceException: Object reference not set to an instance of an object.at SourceCode.Workflow.Common.HostedServers.SmartObjects.GetSmartObjectGuidCollectionForCategory(Int32 categoryId)at SourceCode.Plugins.SmartObjectBrowser.Framework.ServerItem.OnLoadItems()" Diagnoses The error exception is normally due to a parent Category ID that no longer exists but still being referenced by child Category ID. Resolution To fix this, you first need to identify the missing parent category ID and the child category ID referencing it. After which you have to map the latter to a different Parent Category ID.Please contact K2 Support for further assistance on this, if you run into a similar issue.  

 Symptoms When work list is shared from user A to user B. User B clicks on data fields from workspace, the following error is shown:"K2:DomainUser from x.x.x.x is not allowed to open the worklist item with SN=X_X" Diagnoses N/A Resolution This has been logged as a bug. 

 Symptoms Getting errors when create package. All Smart Form, View, SO and Workflow are tested and working fine with K2 Designer.Error Details:'andltProcess Nameandgt' Process is referencing the 'Changed Rule' Unknown that could not be found.'andltProcess Nameandgt' Process is referencing the 'Missing ID' Unknown that could not be found. Diagnoses N/A Resolution 1. Open your process in K2 Designer or K2 Studio, depending on what you used to create and edit your workflow.2. For each of the SmartForms client event, select and open the wizard3. Walk through the wizard again, and when there is a page where you need to specify the form, remove the form from the field, and re-add it back4. Save and re-deploy your workflowAfter you have performed the above, try creating the package again. 

 Symptoms Issue:"I receive below error message, if I try to add a rule for a control on a view."Error 2601, Level 14, State 1, Procedure aDeploy, Line 917Cannot insert duplicate key row in object 'Form.Event_Design' with unique index 'UX_Form_Event_Design_ContextID_SourceID_SourceTypeID_TypeID_Name'. The duplicate key value is (4b99ee41-942f-4b7c-969f-cf14e9b64e37, 73a47167-b4bf-a357-a928-174873c915c8, 3, 1, OnClick). Diagnoses Diagnosis:We have seen this issue in many tickets before, we tried the various workaround suggested in these tickets, however it did not work Resolution Resolution:The developers provided the client with a codefix which resolved their issue.  

 Symptoms We have accidentally uninstalled the assembly of "SourceCode.Workflow.Client" AMD64 and we can't access the designer/workspace Diagnoses N/A Resolution Perform a repair of K2 blackpearl. If you have any patches or coldfixes from previous issues, please contact K2 support for assistance. 

Hello Everyone,I have a bit of a strange request. When using a Flexi Task action the action sends an email to the end user to approve or reject the item. When the end user clicks on the link in the email to review the task, below the approval area in the Item Properties section the fields from the SharePoint list are listed, as seen below:Is there any way to limit the number of fields being displayed or remove the fields being displayed all together?Or even better is there a way to display only certain fields of my choice in the Item Properties area?If someone could help me out on this one I would appreciate it.

 Symptoms  How can I assign a task to a Sharepoint 2013 'Person or Group' type column that allows selection of multiple users.  Diagnoses  Some points to consider:   1. The destination type 'User/Group/Role' is configured during design time if a task is assigned to a string, K2 does not know what type this string refers to it is up to the developer to define this during design time   2. Destinations will need to be in the format 'K2:DOMAINUsername'   3. When using the Smartobject for this List/Library it will return the data as follow:   a. ColumnName: 27;29 b. ColumnName (Value): Codi Kaji;Mike Talley    Resolution To accomplish this requirement, the workflow was configured as follow:   1. Use a data transfer event and call the [System > Sharepoint 2013 Integration > Sharepoint Integration Helper Methods (SmartObjects) > Get K2 FQN for Sharepoint Users (method)] against the semi-colon separated IDs '27;29' returned by the People or Group column to return string 'K2:DENALLIXCo

 Symptoms I am trying to create a package in K2 4.6.11 for a view that was restored from K2 4.6.9. While creating the package, I am getting the following error message:"'[View Name]' View is referencing '[Property Name]' property on the '[SmartObject Name]' SmartObject that could not be found" Diagnoses N/A Resolution In affected View, remove any rules that are referencing GetFINApproverByEntityWorkflow SmartObject. 

 Symptoms Currently we are facing some issues that when we create empty values into the database, the value is null although we have set the default binding value to 0 in the database.Is this a normal behavior from K2 SMO create method?? Diagnoses N/A Resolution This is a bug. The only workaround is to manually enter the default value you want in the input mappings, instead of leaving the input mappings blank. 

Hi Folks,first of all I would like to know if the Workflow-Settings checkbox "Require Manage List Rights" only applies to manually started workflows or does it also apply to workflows that should be started automatically by item-created/item-modified? Any official information on that would be great!This is the option I'm talking about:Unfortunately the help is not 100% clear at this point as it says "When this setting is checked, the user starting the workflow will require the Manage Lists right and the Contributor permissions level.".Of course I tested it myself but got a rather unsatisfying result:First Test on Nintex 2013 (my local machine):Activated the checkbox "Require Manage List Rights" in the workflowRemoved ALL permissions from the list AND the web for a test userProvided Contribute-rights for the test user only on the listChecked if Testuser can start workflow manually ==> No, he can't!Checked if Testuser can start workflow by creating an item ==> Yes, he can!Result: S

 Symptoms To avoid re-deploying SmartForms and views, etc. that have not changed, is there a query we can use against K2 metadata SQL Server that will show us forms objects changed since a certain date? For example, if I packaged and deployed SmartForms on a date 2 weeks ago, can you provide a query that will tell me what has changed since then so I can package and deploy only those things? Diagnoses  Resolution You're gonna be looking at at least two tables. [Form].[Form] and [Form].[View]. One for the table of Forms, the other for the table of Views. Select the top 1000 rows and add the following to the end of the query (if you have more than 1000 rows, plan accordingly):WHERE ModifiedDate <= '2017-01-01 00:00:00.000' (This will display all Forms/Views that were modified after the January 1st, 2017)Change the date to the date you want and it should return all Views/Forms that were modified after the targeted date. 

Hello,I have been told to upgrade out Nintex workflow 2010 from version 2.2.3 to 2.5.0 but I cannot find the executable for it.  I can only seem to find the executable for 2.5.1.  Is upgrading to the non-latest version not supported?Thanks,Arthur

Hi EveryoneI've created an approval request workflow that works fine.  The workflow adds the default "status" column in the document library that includes "In Progress" and "Completed".  I'd like to add a column that contains the overall approval status of a workflow; either "Approved" or "Rejected".  I can do this manually with a SharePoint column and set the column programmatically from the workflow.  However the user can change this value in the document library.  I would like the column data to come from Nintex so that the user cannot change the value (say for example if the document is rejected and they just Edit Properties and change it to "Approved").Can I do this?Andy

 Symptoms We are unable to install K2 app.The problem is that we cannot go further that the Registration Wizard, there is an error message.Here is attached the screenshot. It says access denied, can you please tell us the proper rights to perform the operation :- if it is a SharePoint online site- if it is a SharePoint onpremise siteError: Access Denied. You do not have permission to perform this action or access this resource. Diagnoses N/A Resolution We advise to follow this approach to solve the issue:1- Allocate that user the site collection admin rights (allows the new user to run the registration wizard on the site)2- Make that user also a K2 Server Admin in the management site (it avoids lock out)3- Within the management site ?Authentication?OAuth?Tokens (In K2 Designer, SystemManagementSecurityFormsManage OAuth Tokens, The URL will be: https://{K2RunTimeServer}/Runtime/Runtime/Form/Manage+OAuth+Tokens/ )a. Delete the token WHERE Resource Type = ?Microsoft Online? AND Username=

Good afternoon. I am a total Nintex Workflow Novice & have had the most basic training you could imagine.What i have is a form, created from a list where i need to make a workflow decision based on a couple of criteria.Firstly i need to have "manager" requested for authorisation when two conditions are met.A)  If the request is outside of office hours (08:30 - 16:30) but ONLY if the request is ABOVE £8000B) If the request is INSIDE office hours (08:30 - 16:30) but ONLY if the request is ABOVE £2500Therefore if the request is INSIDE Office hours & is BELOW £2500 then no manager authorisation is required & the workflow should move on to the next step.I have a column in my list that established the date & time that the form is/was startedI have another column that records the value of the requestAlso, i have the basic workflow set up for the parallel actions but it is not totally clear where a condition should be putI gather that i need to set a condition but i cannot seem

Hallo,i have the following problem. Right now it is possible for every user(even users that are not assinged to the task) to go into a pending task and delegate this task to whatever user he likes. How can i configure the form that only the assinged users can delegate the task?My idea was to hide the delegation link with a rule when a user that is not assinged to the task opens the task.And here is the problem: I get the current logged in user. this user is returned with domain and login name. Now i want to compare the logged in user with the user that is assinged to the task. The only propertie i can get for the assigned user is the "displayname of the approver". The "current user" and the "displayname of the approver" are returned in a diffrent format that can not be compared.Does someone know how i can solve this issue?Greeting!