Product Forums

Is anyone using Live Agent with a Skuidified Service Console?If so, are you using the Console with Skuid pages as the detail pages, or did you build the whole thing in Skuid?  Any best practices or “gotchas” I need to be aware of?The documentation I’m finding assures me I can use Skuid in the Service Console, but nothing specifically about Live Agent, which is a requirement.

On tab click I’m rendering page using “page include” component, I want to print time once the page load completed,  I’m using below function (inline js), but it’s printing time before rendering the page.(function(skuid){var $ = skuid.$;   $(function(){      $(‘body’).on(‘tabshow’,function(event){          console.log(new Date().toLocaleString());      });   });})(skuid);

What is the best method to refresh a table when various filters have been selected? A refresh button I created currently queries the model, it refreshes the dashboards, but if you had selected a filter from the table, the values do not refresh and stay the same. Any ideas would be appreciated. Thanks!

Is it possible to see logs from SKUID in ‘Browser Dev Console’, to know what is going on during ‘intital Page load’ & ‘alll Event Interactions’. When something doesn’t work, as a developer, we don’t have any clue what going on under the hood with SKUID… The reason i’m asking this is, Today i was playing with creating Filter for a table, like this, I set it to ‘Select Option’ with manual values… But, in the output, i got as a Button(but i expect a select option with values) There’s no log in ‘Developer console’ (so silent), so there’s no clue about what is happening…

I can’t see ‘UI Only Model’ Data Source Type in App Composer. But, in document, it says i can.is it not supported ?http://help.skuid.com/m/models-conditions-filters/l/378313-ui-only-models-and-fields

I tried to override a Text/Number Field in Opportunity which doesnt give any option for Reference. So, you can’t override them to Reference (but, in documentation its said i can).http://help.skuid.com/m/models-conditions-filters/l/680618-field-metadata-overrides-and-cross-object… is that something, not supported any more ?

I found a post describing what I’m experiencing, but it is marked as solved:https://community.skuid.com/t/picklist-field-showing-old-values-field-dependencies-not-wo…We’ve overhauled the dependent picklist options in one of our processes, and the options are not updating in Skuid.  I’ve tried deleting the field from the model and putting it back.  I’ve tested with a new page creating a model with just the fields involved in the dependency.  Only seeing the old options.Brooklyn 9.3.4, Spring '17 sandbox and Winter '17 Production

I have a automatically generated filter condition (grayed out) on my model that is driven from a Queue filter.  When I remove the queue filter, the condition remains.  I have not been able to remove it altogether –  

Shortcut to currency fields are not working… i have tried as it’s explained here,http://help.skuid.com/m/models-conditions-filters/l/108687-template-fields Problem When i edit ‘Sales Price’ i tried 10K… but, its stored as £10 … if it’s not supported anymore, i think it’s better to remove from documentation.

is it possible to create an inline help indicator in a table’s field column?

Hi there - I’m trying to default a text for a field. Scenario is that I have a button that is opening a popup to enter notes. I want to default the comments, subject, etc. I have 4 “notes” buttons, but each of the 4 buttons will have different default text. So, button 1 subject says button 1, button 2 subject says button 2, and so forth. I’m trying to not have to create 4 different models with all the same functionality with exception of the default text. Does anyone have away around this without any JavaScript?

I have a table with a list of records (course offerings) with a row action of “enroll”. When they click that action, a new record is created in a junction object connecting a contact to the course offering.The functionality works, but the first time a course is enrolled in, the process take a while, like 5-10 seconds. However, subsequent additions don’t take nearly as long (1-2 seconds).Any idea why the first one would take so long? This is being run from a public site page. Perhaps there’s an API connection lag, though there are query calls happening before this?Thanks for any idea/insights.Seth

I have been experiencing the skuid regex issue when I try to access the skuid view of a salesforce record. I use the visualforce page wrapper around the skuid page. All the users who have the skuid license have the access to the visualforce page wrapper. This issue is being experienced by only few users in our org. We checked our logs and could not find anything. Please see attached screenshot about the issue. It would be great help for us if we know more about the reasons for this issue.

Model failing to get all child record on cloned record. Parent record is creating manually with multiple child (Assume 10 child record’s exist. Child records are creating based on field value which is a self-lookup to the same object, have mater-detail relationship b/w child and parent object, child record’s will be added with existing record’s after every update on self-lookup field). After cloning the record i am not seeing all the child record’s which are associated with parent.(out of total 10 record’s seeing only 5 which are related to the current self-lookup field) ‘Save’ button Actions on clone page: Saving changes in models 2.Redirect to URL Model’s in clone page: Master record: Cloned Record: In the above cloned record seeing only 3 record’s out of 9 record’s from parent. Tried with model changes and other steps from skuid community but no luck.

It seems there is some issue with rendering of templates on fields editor developed dynamically using makeXMLDoc. Below is my xmlDefinition - var xmlDefinition = $xml( ‘’ ).append( $xml(‘’).append( $xml(‘’).append( $xml(‘’).append( $xml(‘’).append( $xml(‘’).append( $xml(‘’), $xml(‘’),$xml(‘’).append( $xml(‘Client(s)’).append( $xml(‘’).append( $xml(‘’) ) ) ), $xml(‘’), $xml(‘’), $xml(‘’), $xml(‘’), $xml(‘’), $xml(‘’), $xml(‘’), $xml(‘’), $xml(‘’) ) ) ) ) ) ); I basically need below code in the template field - {{{Investor_s__c}}} Any idea how can we implement the template in makeXMLDoc? Here is the output of my code -

I’ve created a task page that I’d like to relate to either a contact or lead or an opportunity record when saved. When it comes to save, i receive the error: Please relate this touchpoint to either a lead or contact. Any idea where I can get more information on the correct parameters I need to make this work?Thanks!

I was trying to create and utilize Custom Settings for my Skuid page.I have a picklist field that I wanted to have two subsquent currency fields that would populate values based on the selection of the controlling picklist field.The problem I am having was I noticed when I initially created my Custom Setting in Salesforce I accidentally created the setting as Private List. When it needed to be Public according to posts I read on the Skuid Community. So, I tried to edit the existing setting to change it from Private to Public. But it wouldn’t let me, so I decided to delete the whole Custom Setting and create a new one. Now when I try and create the new List and Public setting and link it to the same Custom Object I had previously created one with it says “Error: That object name is already in use.” Even though I have know other Custom Settings using that object, and have hard erased it from the deleted objects section of the Custom Settings area.Anyone know who I can create a new Custom

Skuid,We’d like to customize the title of the pop up that you see when clicking the magnifying glass of a reference field in Skuid.  This is supposed to be a feature released in Banzai per Rob Hatch’s comments on this question.https://community.skuid.com/t/customize-reference-field-lookup-dialog-titleWas this feature released?  If so, how do I use it?Thanks,Bill

Using the table component, I want to be able to create new records (in this case, new task records) via a custom button and without having to do a pop up. The + has some logic that I’m assuming can be recreated via the action properties without using a popup or using javascript instead. Can someone point me in the right direction or help me in creating one of the two options? Thanks!

Hi Guys,We have a requirement for a user in one timezone to book appointments for agents in multiple other timezones. Specifically we need a user in timezone A to be able to book appointments in timezone B, in timezone B’s local time. We poked around inside skuid.time and found the following two functions perfectly solved our problem:1. skuid.time.setUserTimeZone2. skuid.time.makeFormattedLongDateTimeIn reviewing the API documentation (http://help.skuid.com/m/11720/l/129505-skuid-time) for skuid.time I could not find either of these functions documented, however.Are these supported functions that will continue to exist in the future or are we best not to use them and find another way?

We are using Brooklyn Iteration 4 (Version Number 9.3.4) in our sandbox and File look up reference field in a table which was working fine earlier in one of our SKUID pages does not seem to work anymore. When I click on a attached file (especially .docx & .pdf), nothing seems to happen. No downloading and no opening of attachments. (.pngs & .jpgs open in pop ups). FYI - This seems to work fine in our Production (Rockaway - Iteration 13.1 / Version # - 8.15.15). I also double checked salesforce File Upload and Download Security settings and they are same in both environments. Would be happy to provide additional information if needed. Please help…

Hi Community, I have list view which shows all the records within the model. No when i click the Name field on the list view, the detail view opens in the same page. Can i open the detail view in a different page? I once did it in the past but it’s not working now. Can anyone tell me how to implement it? Thanks

Here’s my use case. My client has dozens of checklists with 100’s of items on each where each item is applicable under certain conditions. ie. Age__c > 70. This is a very very simple example. Other conditions from both related parent and child record. So, when a checklist is selected to be added to Contact or Account, the queries are run to determine whether each item is applicable. I’d prefer to use server side solutions but as mentioned above the criteria is based on the record itself. As such I’d be using some very odd combination of data and metadata to create and manage the solution. That said, I’m thinking about adding an object called Item_Criteria__c with a Master-Detail to Item__c with a field to store the SOQL. Then I’d like to evaluate in either Skuid or Apex, when these SOQL queries all return a record. So if all related Item_Criteria__c records return a record, then the item is included.

Here’s the situation:I have a detail page that has a page include on it which includes additional information about that record. The reason for this is the page include has custom fields on the object that are not part of the main managed package. The page include allows the use of the same main page and ability to pull custom fields not on the main detail page.When I go to clone the main page (URL param clone=1), the main page info is cloned but the page include’s fields are not cloned. Here’s my objective:I would like to use the clone=1 parameter to create a new cloned record that includes cloning of the custom fields in the page include.What I’ve tried:I’ve used JavaScript on the main page to modify the string query of the page include to have the “clone=1” parameter when the main page has that parameter added. I can also save the page include model using JS at the same time I am saving the main page’s model. This creates two cloned records. One includes changes to the main page but

Hello Community, I have Cases Skuid page with Queue Component on it. this component shows all the cases listed in the queue. We also have a filter within the queue to filter the cases by status, Cases by user. The following is the issue i am currently facing. The Filter section is hidden behind the case queue for some reason. Everything was fine till yesterday. I updated to Skuid Brooklyn Iteration 4 today morning and an hour after that i got this issue. Also I copy pasted the XML of this page in our sandbox(which is on Skuid Rockaway Editon) and the page is perfectly fine. I don’t understand why we are facing this issue only in Production. Does this issue has something to do with the Skuid update that i made. Can anyone help me out with this issue?