Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you have an environment with an Azure SQL Database setup, running the K2 Fix Pack installer will fail on the K2 Server step and an error is logged in the InstallerTrace log.Error Message:The following error occurs: “Reference to database and/or server name in 'K2.Authorization.Class' is not supported in this version of SQL Server.”ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 51. K2 Five (5.5) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you deactivate a SharePoint site via Manage App Activations in the K2 App, the Sync Engine provider remains active.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 27. K2 Five (5.4) Fix Pack 51. K2 Five (5.5) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a calendar control, and you are in a time zone 10 hours before UTC for example and you only enter the time in the calendar control field for example 10:00, the date returned is for the current day but if it is after 10:00 the previous day is returned instead.ConsiderationThe date should be the local date of the browser when setting the time portion of the calendar control.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 29. K2 Five (5.4) Fix Pack 51. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have the Day Difference expression on 2 calendar dates, the day difference calculation is incorrect. For example, the day difference between 2020/12/21 and 2021/1/29 is showing 40 days when in fact it is 39 days.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 29. K2 Five (5.4) Fix Pack 51. K2 Five (5.5) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionA PDF Service Security vulnerability has been addressed.ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 51. K2 Five (5.5) Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you start a K2 Workflow via the REST API the workflow is by default started synchronously which has a large performance impact when said workflow is large with server-side actions.ConsiderationWithin the K2 Workflow REST API UI there is now an option marked as “sync” with a dropdown to select true or false, selecting false will run the workflow asynchronously. The default selection will be true which will run the workflow synchronously.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you attempt to enable to Odata API in the K2 Management site, a “false” message box is shown when saving the changes.Error Message:The following error occurs: A popup showing “false” text.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a SmartObject mapping to a Smartform parameter on a K2 Workflow user task, the reference is lost after clicking away from the user task and back on the user task. This resulted in the SmartObject mapping displaying as an empty green block in the Smartforms parameter field. Upon attempting to deploy the workflow an error occurs.Error Message:The following error occurs: “Missing reference at SmartObjectField  in Event 'Task' in Activity 'Task'. Error: While trying to resolve the following reference root.externalReferenceDefinitions[{"internalId":4}].methods[{"internalId":2}], an error occured: reference not found.. Stack Location : K2Process 'testWorkflow' >Activity 'Task' >ClientEvent 'Task' >ClientEventConfiguration >SmartForm >FormParameter >Expression > Stack End.”ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 26. Ensure you have the correct K2 version and/or Cumulative update installed. See

Issue DescriptionWhen you run a reconfigure with the K2 Setup Manager on an environment where a previous Fix Pack has been applied, the reconfiguration will fail and an error logged.Error Message:The following error is logged: “Logged Error: Error from controlutil output: RegisterControlTypes Failed: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.Could not load file or assembly 'Telerik.Web.UI, Version=2015.3.930.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4' or one of its dependencies. The system cannot find the file specified.”ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 26. K2 Five (5.4) Fix Pack 50. K2 Five (5.5) Fix Pack 07. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pac

Issue DescriptionWhen you attempt to install a Fix Pack on an environment with a non-default database name of K2, an error occurs.Error Message:The following error occurs: “Logged Error: Database 'K2' does not exist. Make sure that the name is entered correctly.”ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 25. K2 Five (5.4) Fix Pack 49. K2 Five (5.5) Fix Pack 06. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have upgraded from K2 Five (5.3), to K2 Five (5.4) Fix Pack 40, and you attempt to deploy a package which contains a legacy K2 Workflow that references a custom [DLLTitle].dll with Package and Deployment, an error occurs.Error Message:The following error occurs: "Deployment failed. No reason supplied by responsible deployment service. "ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 48. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended close and open K2 Package and Deployment.

Issue DescriptionAn AngularJS client-side template injection security risk was addressed. ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 48. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you are using Exchange online for sending emails, Exchange online has a limit of 30 email messages per account per minute. This is causing the K2 Server to continuedly retry sending the emails/ K2 Workflow email step. This builds up to the point where all K2 Workflow threads are exhausted resulting in not being able to connect to the K2 Workflow server anymore.ConsiderationsIf you are encountering this behavior where your K2 Workflow threads are exhausted because of excessive emails being sent through to Exchange online, we recommend that you specify the number of retries.And we also recommend you to check whether you would like the K2 Workflow to go into error state after the retries all fail or if you would like the K2 Workflow to continue.These settings are defined in the connection string for the EWS destination.Edit the ConnectionStringEditor.exe found in the Host ServerBin folder and then select ExchangeWebservicesDestination (username).ResolutionThe fix is

Issue DescriptionWhen you use OOTB identity versus sync legacy identity, the exact same FQN format is not given when you set the provider ID to UserPrincipalName and Name to SamAccountName.OOTB would have the FQN as Label:UserPrincipalName whereas legacy sync would use the provider name to set the FQN giving you Label:SamAccountNameConsiderationsOnce the Fix Pack is installed the following SQL scripts steps need to completed in SQL Management Studio Step 1Set @ProviderName to the one created, then execute to get the ProviderInstanceIDA provider can have more than one instance so one would need to know which one to choose when there is more than one result or encase both needs to be added step 2 needs to be performed for each.(Copy and paste below into new query for SQL against K2 DB) DECLARE @ProviderName NVARCHAR(20) = 'K2LDAP';select [P].[Name], [PI].ID as [ProviderInstanceID] from [K2].[SyncEngine].[Provider] as Pjoin [K2].[SyncEngine].[ProviderInstance] as [PI]on P.ID = PI.Provider

Issue DescriptionWhen you have upgraded to/installed K2 Five (5.5) Fix Pack 04, and you attempt to navigate to the Viewflow of any K2 Workflow instance you will be redirected to the “New Workflow” page instead of the Viewflow.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 05. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. For this fix to be applied correctly the browser cache must be cleared.

Issue DescriptionWhen you have reconfigured your environment to create a new K2 Database, the [Configuration].[Shard] table will not be created and the K2 Configuration Service and K2 Server will not start.Error Message:The following error occurs in Installer log: “Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it”ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 05. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack BEFORE reconfiguring to create a new K2 Database.

 K2 Five (5.3) November 2020 Cumulative UpdateKB003644PRODUCTK2 Five 5.3K2 Five (5.3) April 2020 Cumulative Update The K2 Five (5.3) November 2020 Cumulative Update contains updates and fixes for issues reported in K2 Five (5.3). K2 recommends keeping your K2 environment updated by installing the latest cumulative update, and that you test this update before you deploy to a production environment.Prerequisites and DependenciesThis cumulative update is only compatible with K2 Five (5.3). Each new cumulative update contains the updates and fixes that were included with the previous cumulative updates. The cumulative update does not require any previous cumulative updates or fixes to be installed, and no additional cumulative update is required to fully update a K2 environment. If you have installed individual code fixes included in this cumulative update, those code fixes are not changed unless a newer version of the code fix is available for the update.Before you install this cumulative

Issue DescriptionWhen you have Time Calendar and a Date Calendar on the same view/form and you change the date on the Date Calendar, the Time Calendar field gets cleared or gets reset to the default time.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 24. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a table control or view table which has a column width set to 50% and the Cell width is set to 40%, the cell width will take precedence at runtime rendering the layout differently or incorrectly.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 24. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen a request is made to the SmartObjectImageStore.handler it creates another entry in the K2 Database which then results in unnecessary table growth.ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 47. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have a form that was opened via the “Navigate to URL” action, the “Close browser window” action will not work on the K2 Workspace mobile app.ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 47. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have an Oracle Database stored procedure which return non-English characters, executing the stored procedure via a K2 SmartObject, results in the characters being omitted.ResolutionThe fix is available in:K2 Five (5.2) October 2020 Cumulative Update Fix Pack 16. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have a need to rebuild/reorganize the IX-SmartBroker_ServiceInstance_Guid the [Utility].[Maintain_IndexDefrag] stored procedure fails, and an error occurs.Error Message:The following error occurs: “[SQLSTATE 01000] (Message 50000) Incorrect syntax near '-'.”ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 23. K2 Five (5.4) Fix Pack 47. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to K2 Five (5.5) Fix Pack 02, the list options are ignored when a SmartObject method call returns a collation rather than one element. Which results in failed workflows that retrieve a list of values.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you drag and drop an event in the K2 Workflow designer there is a noticeable delay or slow performance.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.