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Issue DescriptionWhen you have upgraded to/installed K2 Five (5.5) Fix Pack 04, and you attempt to navigate to the Viewflow of any K2 Workflow instance you will be redirected to the “New Workflow” page instead of the Viewflow.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 05. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. For this fix to be applied correctly the browser cache must be cleared.
Issue DescriptionWhen you have reconfigured your environment to create a new K2 Database, the [Configuration].[Shard] table will not be created and the K2 Configuration Service and K2 Server will not start.Error Message:The following error occurs in Installer log: “Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it”ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 05. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack BEFORE reconfiguring to create a new K2 Database.
K2 Five (5.3) November 2020 Cumulative UpdateKB003644PRODUCTK2 Five 5.3K2 Five (5.3) April 2020 Cumulative Update The K2 Five (5.3) November 2020 Cumulative Update contains updates and fixes for issues reported in K2 Five (5.3). K2 recommends keeping your K2 environment updated by installing the latest cumulative update, and that you test this update before you deploy to a production environment.Prerequisites and DependenciesThis cumulative update is only compatible with K2 Five (5.3). Each new cumulative update contains the updates and fixes that were included with the previous cumulative updates. The cumulative update does not require any previous cumulative updates or fixes to be installed, and no additional cumulative update is required to fully update a K2 environment. If you have installed individual code fixes included in this cumulative update, those code fixes are not changed unless a newer version of the code fix is available for the update.Before you install this cumulative
Issue DescriptionWhen you have Time Calendar and a Date Calendar on the same view/form and you change the date on the Date Calendar, the Time Calendar field gets cleared or gets reset to the default time.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 24. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have a table control or view table which has a column width set to 50% and the Cell width is set to 40%, the cell width will take precedence at runtime rendering the layout differently or incorrectly.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 24. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen a request is made to the SmartObjectImageStore.handler it creates another entry in the K2 Database which then results in unnecessary table growth.ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 47. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.
Issue DescriptionWhen you have a form that was opened via the “Navigate to URL” action, the “Close browser window” action will not work on the K2 Workspace mobile app.ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 47. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have an Oracle Database stored procedure which return non-English characters, executing the stored procedure via a K2 SmartObject, results in the characters being omitted.ResolutionThe fix is available in:K2 Five (5.2) October 2020 Cumulative Update Fix Pack 16. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.
Issue DescriptionWhen you have a need to rebuild/reorganize the IX-SmartBroker_ServiceInstance_Guid the [Utility].[Maintain_IndexDefrag] stored procedure fails, and an error occurs.Error Message:The following error occurs: “[SQLSTATE 01000] (Message 50000) Incorrect syntax near '-'.”ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 23. K2 Five (5.4) Fix Pack 47. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.
Issue DescriptionWhen you upgrade to K2 Five (5.5) Fix Pack 02, the list options are ignored when a SmartObject method call returns a collation rather than one element. Which results in failed workflows that retrieve a list of values.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you drag and drop an event in the K2 Workflow designer there is a noticeable delay or slow performance.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have a parent view or parent form opening a subform, and the subform has an added state the inherited rules go missing on the parent view or parent form.ResolutionThe fix is available in:K2 Five (5.2) October 2020 Cumulative Update Fix Pack 15. K2 Five (5.4) November 2021 Cumulative Update Fix Pack 09. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen designing a K2 Workflow with a user task that is actioned via a smartform, high memory usage for K2HostServer.exe could be experienced that could slow performance.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have a SharePoint Online List lookup column being used within a Content Type on a subsite, when you attempt to activate the subsite via the K2 for SharePoint application an error occurs.Error Message:The following error occurs: “List does not exist. The page you selected contains a list that does not exist. It may have been deleted by another user.”ResolutionThe fix is available in:K2 Five (5.2) October 2020 Cumulative Update Fix Pack 13. K2 Five (5.4) Fix Pack 47. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you apply a Style Profile to a form that contains a view, the view does not display the applied view colour in designtime but only in runtime.ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have done a clean install of 5.4 and you apply 5.4 Fix Pack 44, upon navigating to Workspace the page will not fully load. The same will happen when you navigate to K2 Management, Integration, some pages will not fully load.ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 45. K2 Five (5.5) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen your K2 Database is called a different name than K2 and you attempt to edit/delete/add a role in K2 Management a popup error occurs.Error Message:The following error occurs: “‘Invalid object name, 'K2.Authorization.Class'.” The following error occurs in the Hostserver log:“SourceCode.Security.UserRoleManager.Runtime.UserRoleManagerServer [UpdateRole]","1 Invalid object name 'K2.Authorization.Class'.at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)”ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 45. K2 Five (5.5) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you re
Issue DescriptionWhen mapping a SmartObject to a Smartform parameter on a user task, the reference was lost after clicking away and clicking back on the user task. This resulted in SmartObject field displaying as an empty green block in the SmartForm parameter field and the user getting a missing reference error when trying to deploy the workflow.Error Message:The following error occurs: “Missing reference at SmartObjectField in Event 'Task' in Activity 'Task'. Error: While trying to resolve the following reference root.externalReferenceDefinitions[{"internalId":4}].methods[{"internalId":2}], an error occurred: reference not found.. Stack Location : K2Process 'testWorkflow' >Activity 'Task' >ClientEvent 'Task' >ClientEventConfiguration >SmartForm >FormParameter >Expression > Stack End.”ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 45. K2 Five (5.5) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to se
Issue DescriptionWhen you attempt to search for a SmartObject in K2 Management via the integration page, an error occurs.Error Message:The following error occurs: "Invalid column name 'SO].[DisplayName'. Invalid column name 'SO].[Description'. Invalid column name 'C].[CatPath'. Invalid column name 'Modified].[DisplayName'."ResolutionThe fix is available in:K2 (4.7) December 2019 Cumulative Update Fix Pack 13. K2 Five (5.0) December 2019 Cumulative Update Fix Pack 08. K2 Five (5.1) November 2018 Cumulative Update Fix Pack 42. K2 Five (5.2) October 2020 Cumulative Update Fix Pack 12. K2 Five (5.3) November 2020 Cumulative Update Fix Pack 22. K2 Five (5.4) Fix Pack 45. K2 Five (5.5) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear brow
Issue DescriptionWhen you have controls below your Rich Text control and you then click on the bold icon of the Rich Text control, the controls below it will disappear.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 22. K2 Five (5.4) Fix Pack 45. K2 Five (5.5) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have a form containing a rule with a condition and the condition contains a form parameter, you edit the rule in the form, add a new form parameter and a new condition in the same rule, create a package and deploy the package, the new condition overwrote the existing condition.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 22. K2 Five (5.4) Fix Pack 45. K2 Five (5.5) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have a form with the visible property set to false, the form is still visible at runtime.ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 44. K2 Five (5.5) Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
K2 Five (5.5)Fix PacksKB003547PRODUCTK2 Five 5.5BASED ONK2 Five 5.5 K2 Five (5.5) Fix PacksThe K2 Five (5.5) Fix Packs contain fixes for issues reported in K2 Five (5.5). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 10 August 2021 Contact Support for this Fix Pack Fix Pack 2 23 August 2021 Contact Support for this Fix Pack Fix Pack 3 17 September 2021 Contact Support for this Fix Pack Fix Pack 4 23 September 2021 Contact Support for this Fix Pack Fix Pack 5 7 October 2021 Contact Support for this Fix Pack Fix Pack 6 13 October 2021 Contact Support for this Fix Pack Fix Pack 7 14 October 2021 Contact Support for this Fix Pack Fix Pack 8 21 October 2021 Contact Support for this Fix Pack Fix Pack 9 3 November 2021 Download Fix Pack 09 Prerequisites and DependenciesThe Fix Packs are only compatible with K2 Five (5.5) products. Because Fix Packs are
Issue DescriptionWhen you execute a UIPath SmartObject method and a property in the swagger definition is of type object, K2 creates it as a net string. This causes any JSON value that is passed in to be serialized as a string which escapes all the open quotation marks (“). An” Object of type 'Newtonsoft.Json.Linq.Object' cannot be converted to type 'XX_REST_API.k2RESTIdentifier_QueuesAddQueueItemParameters'.” error occurs when the call hits your API as the JSON body on a REST request call has that value escaped.Error Message:The following error occurs: ”Object of type 'Newtonsoft.Json.Linq.Object' cannot be converted to type 'XX_REST_API.k2RESTIdentifier_QueuesAddQueueItemParameters'.” ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix
Issue DescriptionWhen you have installed K2 (4.7) December 2019 Cumulative Update Fix Pack 12, the WebService URL is removed from the environment Context browser in SmartForms.ResolutionThe fix is available in:K2 (4.7) December 2019 Cumulative Update Fix Pack 12. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
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