Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you reply to a workflow instance via a K2 SmartAction from the workflow instance notification mail, K2 SmartActions stops working or does not action.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have reset/update your password or reconfigure K2, some strange behaviour is experienced. With either K2 Workspace not loading, or an error occurs on K2 re-configuration.Error Message:The following error occurs: “'System.IO.FileLoadException: Could not load file or assembly 'System.ValueTuple'”ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a K2 Workflow in “deployed” state after the workflow that has been deployed to the environment using Package and Deployment, once you attempt to edit the workflow you are redirected to the new workflow page and not the actual workflow.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you execute the GetGroupsByUser method for the Active Directory Service2, results for one specific domain are not returned.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 16. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a form parameter and you add it to an expression, if you have views which have parameters with the same name, the expression will repeat/replicate the form parameter once for each view with that parameter.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you insert a SmartObject record through an Item View that has a vertical tab special character in the value an error occurs.Error Message:The following error occurs: “Offset and length were out of bounds for the array or count is greater than the number of elements from index to the end of the source collection.”ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 29. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

 K2 Five (5.4)Fix PacksPRODUCTK2 Five 5.4BASED ONK2 Five 5.4 K2 Five (5.4) November 2021 Cumulative Update Fix PacksThe K2 Five (5.4) November 2021 Cumulative Fix Packs contain fixes for issues reported in K2 Five (5.4). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 26 November 2021 Contact Support for this Fix Pack Fix Pack 2 9 December 2021 Contact Support for this Fix Pack Fix Pack 3 20 December 2021 Contact Support for this Fix Pack Fix Pack 4 23 December 2021 Contact Support for this Fix Pack Fix Pack 5 20 January 2022 Contact Support for this Fix Pack Fix Pack 6 4 February 2022 Contact Support for this Fix Pack Fix Pack 7 17 February 2022 Contact Support for this Fix Pack Fix Pack 8 25 February 2022 Contact Support for this Fix Pack Fix Pack 9 4 March 2022 Contact Support for this Fix Pack Fix Pack 10 10 March 2022 Download Fix Pack 10

Issue DescriptionWhen you use an identifier field that contains new line characters as a reference to a List method in a workflow, an error occurs.Error Message:The following error occurs: “Incorrect resolver value: System.String[]”ResolutionThe fix is available in:K2 Five (5.4) November Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionAn error is logged when you execute the REST Service via a SmartObject and a timeout occurs after 100 seconds.Error Message:The following error is logged in the K2 HostServer log file: “Input string was not in a correct format”.ResolutionThe fix is available in:K2 Five (5.2) October 2020 Cumulative Update Fix Pack 18. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

 K2 Five (5.5) November 2021 Cumulative Update Fix PacksPRODUCTK2 Five 5.5BASED ONK2 Five 5.5 K2 Five (5.5) Fix PacksThe K2 Five (5.5) November 2021 Cumulative Update Fix Packs contain fixes for issues reported in K2 Five (5.5). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 25 November 2021 Contact Support for this Fix Pack Fix Pack 2 10 December 2021 Contact Support for this Fix Pack Fix Pack 3 24 December 2021 Contact Support for this Fix Pack Fix Pack 4 27 January 2021 Contact Support for this Fix Pack Fix Pack 5 03 February 2022  Contact Support for this Fix Pack Fix Pack 6 17 February 2022 Contact Support for this Fix Pack Fix Pack 7 24 February 2022 Contact Support for this Fix Pack Fix Pack 8 3 March 2022 Contact Support for this Fix Pack Fix Pack 9 10 March 2022 Download Fix Pack 09  Prerequisites and DependenciesThe Fix Packs are only com

Issue DescriptionWhen you have upgraded to K2 Five (5.5) November 2021 Cumulative Update, and you attempt to execute the PDF converter SmartObject an error occurs.Error Message:The following error occurs: “Could not load file or assembly 'System.Memory, Version = 4.0.1.0'.....”ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you open the Viewflow from a K2 Workflow, you will notice at the top right-hand corner of the screen the user FQN displays incorrectly and does not display the logged in user.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a K2 Workflow that starts an inter-process communication or IPC, the IPC fails to start after a server reconfiguration resulting in an error.Error Message:The following error occurs: “K2IPC.CreateConnection","1 Send failed with error: An existing connection was forcibly closed by the remote host.”ConsiderationAfter the fix Pack has been applied you will need to re-deploy the K2 Workflow in question.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you Upgrade to K2 Five (5.4), ID numbers have a comma formatting in K2 Management site’s error log section, the format setting on the Error logs List view has the “Use 1000 separator” checked displaying commas after the 1000s.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a disabled Textbox control with default text on a Form with the theme set to Blue Void, the text cannot be seen when the form is opened on an iOS device in the Safari or Chrome browsers.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 28. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

 K2 Five (5.5) November 2021 Cumulative UpdatePRODUCTK2 Five 5.5K2 Five (5.5) November 2021 Cumulative UpdateImportant steps before installing the K2 Five (5.5) November 2021 Cumulative UpdateThe K2 Five (5.5) November 2021 Cumulative Update has been replaced with the K2 Five (5.5) March 2022 Cumulative Update. Please do not use the K2 Five (5.5) November 2021 Cumulative Update.Admin consent recommended before upgrading with Nintex K2 Five (5.5) November 2021 Cumulative UpdateMicrosoft is deprecating Azure AD Graph API in June 2022, and as of June 30th, 2020, stopped adding new features to the API. See these Microsoft articles for more information:Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph Azure Active Directory (Azure AD) Graph to Microsoft Graph migration FAQMicrosoft strongly recommends upgrading to Microsoft Graph API to access Azure AD APIs as well as APIs from other Microsoft services. K2 OAuth resources requiring access to the https://graph.windows.n

Issue DescriptionWhen you have adjusted existing system Validation patterns and you upgrade to another version of K2, there would have been no warning of the potential loss of their changes to existing System Validation patterns.ConsiderationA Warning Notice will be displayed that changed or adjusted System Validation patterns will be reverted after upgrades in the Edit Pattern Dialog when the customer edits existing System Validation Patterns. The warning will also indicate that it will be best to create a new Custom Validation pattern, rather than to edit existing System Patterns to avoid losing adjustments. Though we cannot limit the editing of existing System Validation patterns (this will prevent customers from adjusting patterns that may already have been edited), we can provide them with the information of the possible consequences of their actions so that they can make an informed decision. NB: During package and deployment, “Use Existing” should be selected for System Validati

Issue DescriptionWhen you have a view with controls in the toolbar and you add a Dropdown List control in the toolbar field, the Dropdown List control is incorrectly aligned. ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 53. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you are using LDAP, a user’s primary group is removed when the user containers are resolved if there are multiple objects with the same identifier returned (ex. Contact User). But added back when the group members are resolved. ConsiderationWhen the fix has been applied the user’s containers needs to expire before the fix will resolve the problem. ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 53. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade from K2 blackpearl (4.7) to K2 Five (5.5), and you have an existing OAuth configuration for an OData web service instance, as soon as the token needs to get created after authorizing the API, the step fails and an error occurs.Error Message:The following error occurs: “Authorization not successful. Exception details: OAuth Error: Code=unauthorized : Description=The format of value 'K2HostServer_OAuth:[Server Name]' is invalid.”ResolutionThe fix is available in:K2 Five (5.5) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have the Smartforms Rating control on a form with the Grey void theme applied, the control does not display the selected rating or becomes unreadable during runtime.ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 52 . K2 Five (5.5) November 2021 Cumulative Update Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have an environment with an Azure SQL Database setup, running the K2 Fix Pack installer will fail on the K2 Server step and an error is logged in the InstallerTrace log.Error Message:The following error occurs: “Reference to database and/or server name in 'K2.Authorization.Class' is not supported in this version of SQL Server.”ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 51. K2 Five (5.5) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you deactivate a SharePoint site via Manage App Activations in the K2 App, the Sync Engine provider remains active.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 27. K2 Five (5.4) Fix Pack 51. K2 Five (5.5) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a calendar control, and you are in a time zone 10 hours before UTC for example and you only enter the time in the calendar control field for example 10:00, the date returned is for the current day but if it is after 10:00 the previous day is returned instead.ConsiderationThe date should be the local date of the browser when setting the time portion of the calendar control.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 29. K2 Five (5.4) Fix Pack 51. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have the Day Difference expression on 2 calendar dates, the day difference calculation is incorrect. For example, the day difference between 2020/12/21 and 2021/1/29 is showing 40 days when in fact it is 39 days.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 29. K2 Five (5.4) Fix Pack 51. K2 Five (5.5) Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.