Nintex Automation K2 Updates & Fix Packs

Issue DescriptionAn error occurs when you specify the ‘NotEquals EmptyString’ Filter on the K2 for SharePoint SmartObject Get List Items method in K2 Designer.Error Message:The following error occurs: “Object reference not set to an instance of an object.”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 18.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

 Fix Pack Release Date Download Link Fix Pack 1 18 April 2023 Download Fix Pack 01  Prerequisites and DependenciesThe Fix Packs are only compatible with K2 Five (5.2) products. Because Fix Packs are cumulative, each new Fix Pack contains the updates and fixes that were included with the previous Fix Pack releases. K2 Five (5.2) June 2022 Cumulative Update must be installed first after which the latest Fix Pack must be installed. To determine which cumulative update or fix pack has previously been installed in your environment see https://help.k2.com/kb000426. Installing the Fix PackTo install the Fix Pack, run the Fix Pack installer on every machine in your environment where a K2 product or component is installed, including desktop machines that have K2 Studio or K2 Designer for Visual Studio installed. The same installer is used to update the specific K2 products and components that are installed on that machine. Backup your K2 database. Download the K2 Fiv

Issue DescriptionWhen you attempt to run the Reset Validation for license in K2 Management, the subform cuts off the 37-character keys and an error occurs.Error Message:The following error occurs: “Invalid Reset Validation Key”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 18. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 25. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 17. K2 Five (5.3) January 2022 Cumulative Update Fix Pack 07. K2 Five (5.2) February 2023 Cumulative Update Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.  

Issue DescriptionWhen you restart the K2 HostServer, some of the Task Notification emails are not being deliveredResolutionThe fix is available in:K2 Five (5.6) Fix Pack 17.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to K2 Five (5.6), an error occurs if you attempt to drag functions into each other in the K2 Workflow Designer.Error Message:The following error occurs: “Uncaught TypeError: Cannot read properties of undefined (reading 'getLogicalParentModel')”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 17.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionAn error occurs when performing any of the following:When opening SmartForm links directly from Microsoft Applications such as Word. When opening K2 for SharePoint URLs which use SmartForms for the first time. When opening the Worklist Web Part for the first time.Error Message:The following error occurs: “Specified Issuer could not be found. For more information see http://k2.com/BXEQPJB More Details Please check IssuerName in the web.config and ensure that the configuration has been setup appropriately.”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 17.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have a username that is different from the first part of your email address, you do not receive K2 Task Notifications.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 16.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsAfter installing this fix pack, you will need to complete the following steps:Step 1: Remove the recipient/s not receiving the notification email/sStep 2: Re-add the recipientStep 3: Re-deploy

Issue DescriptionWhen you click on “manage permissions...” after deploying a Workflow that is in a Category with a space in its name, you are not navigated to the Workflow in K2 Management.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 16.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsIn order for the Fix to take effect, please follow the steps below:Restart the K2 Host Server Run IISReset

Issue DescriptionWhen you have a Category with a long name, the tooltip does not show in the K2 Workflow Designer and which makes it difficult to distinguish between categories with similar names.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 15.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you attempt to log on using Forms STS with a SQLUM user there is a long delay and an error may occur.Error Message:The following error may occur: "No connection could be made because the target machine actively refused it [IP]:5555" ResolutionThe fix is available in:K2 Five (5.3) January 2022 Cumulative Update Fix Pack 06. K2 Five (5.4) March 2022 Cumulative Update Fix Pack 17. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 25. K2 Five (5.6) Fix Pack 15.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have an external file that contains an underscore character in the name, the style profile in the form does not load.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 14.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen using an external file to apply a Style Profile to a form, then opening a Subview from the form, the Style Profile did not apply to the Subview.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 14.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsSubviews do not contain all the same styling as when the View is on a Form. The Views inherit the Panel Background Colour when placed on a Form, however when in Subview context it uses the Page Background Colour. Using a custom external stylesheet, you are able to specifically design how your Subview should look. This is done by editing your custom stylesheet and targeting the ‘Page Background Color’ variable. Using a custom St

Issue DescriptionWhen you attempt to start the K2 Server, it stops responding and is no longer accessible.Error Message:The following application error occurs in the event log:“Faulting application name: K2HostServer.exe”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 16. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 25. K2 Five (5.6) Fix Pack 14.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

K2 Five (5.2) February 2023 Cumulative UpdatePRODUCTK2 Five 5.2K2 Five (5.2) February 2023 Cumulative UpdateImportant steps before installing the K2 Five (5.2) February 2023 Cumulative Update Upgrading from K2blacpearl (4.7) April 2022 Cumulative Update to K2 Five (5.2) is not supported and will be blocked.Admin consent recommended before upgrading with Nintex K2 Five (5.2) February 2023 Cumulative Update Microsoft is deprecating Azure AD Graph API in June 2022, and as of June 30th, 2020, stopped adding new features to the API. See these Microsoft articles for more information:Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph Azure Active Directory (Azure AD) Graph to Microsoft Graph migration FAQMicrosoft strongly recommends upgrading to Microsoft Graph API to access Azure AD APIs as well as APIs from other Microsoft services. K2 OAuth resources requiring access to the https://graph.windows.net API (AAD Graph), must be upgraded to use https://graph.microsoft.com 

K2 blackpearl (4.7) January 2023 Cumulative Update Fix Packs KB003428PRODUCTK2 blackpearl 4.7K2 smartforms 4.7K2 4.7 January 2023 Cumulative UpdateLEGACY/ARCHIVED CONTENTThis article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein. The K2 4.7 January 2023 Cumulative Update Fix Packs contain fixes for issues reported in K2 4.7 products. K2 recommends that you test these Fix Packs before you deploy to a production environment. Be sure you are installing newer fix packs in your environment, and not overwriting with older fix packs.Want to see what Fix Pack level you have installed? Check out KB001893: How to determine the installed K2 software version, Cumulati

Issue DescriptionWhen you disable a schedule via the schedules list, the schedule does not stop. Additionally, when you enable a schedule that was disabled via the Edit window, it does not enable the schedule and results in the schedule not working as expected.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 13.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you change the work hours checkbox value in the K2 Workflow Designer, the change does not persist. For example, if the checkbox is unchecked and you check it, it does not stay checked.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 12.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you generate a style profile using a K2 Form or when you edit or create a style profile, an error occurs in the Host Server Log.Error Message:The following error occurs in the Host Server log file: “Logging Framework Error, MsgID=21123 (Message Not Found)”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 23.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

KB003547PRODUCT: K2 Five 5.4BASED ON: K2 Five 5.4 K2 Five (5.4) Fix PacksThe K2 Five (5.4) Fix Packs contain fixes for issues reported in K2 Five (5.4). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 30 June 2020 Contact Support for this Fix Pack Fix Pack 2 7 July 2020 Contact Support for this Fix Pack Fix Pack 3 14 July 2020 Contact Support for this Fix Pack Fix Pack 4 21 July 2020 Contact Support for this Fix Pack Fix Pack 5 28 July 2020 Contact Support for this Fix Pack Fix Pack 6 5 August 2020 Contact Support for this Fix Pack Fix Pack 7 18 August 2020 Contact Support for this Fix Pack Fix Pack 8 25 August 2020 Contact Support for this Fix Pack Fix Pack 9 2 September 2020 Contact Support for this Fix Pack Fix Pack 10 9 September 2020 Contact Support for this Fix Pack Fix Pack 11 15 September 2020 Contact Support for this Fix Pack Fix

Issue DescriptionWhen you create an AssureSign Service Instance, and use an incorrect AssureSign Environment URL on the registratioan page in Management, an error occurs. However, the error is vague and does not indicate that the Environment URL is incorrect ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 10. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. You need to clear your browser cache with the All Time option.ConsiderationsThe changes that were implemented are only for handling error messages better and to give the users a better idea of why things are failing. However, on the registration page we cannot display specific error information as this would be a contravention of security policies.

Issue DescriptionWhen you attempt to use the K2 Workflow API to impersonate a user, the incorrect Boolean value is returned.  ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 10. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen using a role or user in a variable as a Task Recipient, functionality does not work as expected. The following issues were found:Tasks were not delivered to role members or users. When the task’s “Resolve Groups to Individuals” option was checked, roles were not resolved to individuals and when you clicked on the role in the Management Task List, the Role Members button was disabled. In the “Choose Recipient” list, when switching to “Type/Construct your own”, tasks were not delivered to users, roles or groups. Roles were searchable in the “Choose Recipient” list on the Task Email Reminder and Send Email Steps, which was incorrect. Only users and groups should be searchable in these contexts.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 10. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version yo

Issue DescriptionNo error occurs, the K2 Server stops responding to client requests as a result of large garbage collections. ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 15. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 22. K2 Five (5.6) Fix Pack 10.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

KBT145984PRODUCT: K2 FiveBASED ON: K2 Five (all)Note: This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.IssueWhen applying the K2 Five FixPack, you may run into this issue where the update completes, but with errors. SymptomsAfter reviewing the InstallerTrace log the following error was found:14:07:48:>> InstallFile.Install: Logged Error: Could not install file: C:\Program Files\K2\\Bin\Snapins\SourceCode.Management.Controls.dll14:07:48:>> InstallFile.Install: Logged Error: Exception: System.IO.IOException: The process cannot access the file 'C:\Program Files\K2\Bin\Snapins\SourceCode.Management.Controls.dll' because it is being used by another process.   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)   at System.IO.FileStream.

KB002282PRODUCT: K2 blackpearl 4.7, K2 smartforms 4.7LEGACY/ARCHIVED CONTENTThis article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein. The K2 4.7 March 2018 Cumulative Update Fix Packs contain fixes for issues reported in K2 4.7 products. K2 recommends that you test these Fix Packs before you deploy to a production environment. Caution: Be sure you are installing newer fix packs in your environment, and not overwriting with older fix packs. Want to see what Fix Pack level you have installed? Check out KB001893: How to determine the installed K2 software version, Cumulative Updates, and Fix Packs Fix Pack Release Date Release notes Download Link Fix