Question
Why is the attachment from a Salesforce Email Template not being included in the email?
Answer
Nintex Drawloop DocGen currently does not support pulling the attachment on the Salesforce Template into the Email page.
The alternative solution for this is to place the attachment document into the DocGen Package and add Advanced Conditionals when to include the document.
Please see the following article for details steps: https://community.nintex.com/t5/Nintex-Drawloop-DocGen/Drawloop-Include-Template-file-based-on-the-Delivery-Option/ta-p/103367
The alternative solution for this is to place the attachment document into the DocGen Package and add Advanced Conditionals when to include the document.
Please see the following article for details steps: https://community.nintex.com/t5/Nintex-Drawloop-DocGen/Drawloop-Include-Template-file-based-on-the-Delivery-Option/ta-p/103367