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Issue DescriptionWhen you have created a K2 Workflow with a user task step and you edit the task recipients step of the user task to contain multiple nested IF statements, you can no longer use the recipients section as it has been corrupted.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsIt will be very important to clear the cache for all time and refresh using ctrl-F5 to make sure that the new code comes through. The workflow will also have to be deleted to create the runtime version (right-click, delete in Smartforms Designer only) and edited to allow the destination rules to be re-processed. Step 1:From
Issue DescriptionWhen you have a SharePoint custom list or SharePoint Document Library, and you attempt to Appify via the K2 for SharePoint App an error occurs.Error Message:The following error occurs: “Exception of type SourceCode.SmartObjects.Client.SmartObjectException' was thrown”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have a list view that references an Oracle table, the page count for the list view is incorrectly returned as 0 and does not display the actual page count.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have installed the K2 Five (5.5) March 2022 Cumulative Update, and you attempt to rerun the K2 Five (5.5) (5.0006.1000.0) setup manager, you will receive a “Version Conflict” warning message which is expected behavior. But you are unable to select the Launch option as it just reloads the “Version Conflict” warning message each time.Error Message:The following Warning occurs: “K2 Five (5.5) (5.0006.1000.0) does not support updating the installed version of 5.0006.2100.0. A fix pack or cumulative update has been applied, launch the installer from the installed location instead”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.
Issue DescriptionWhen you have upgraded to K2 Five (5.5), you are unable to select multiple paths within the split step logic of your K2 Workflow as the dropdown closes after a path has been selected and will replace the previously selected path.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have the picker control dialog open, and you have a value you want to delete/remove from the dialog you are unable to do so if the control is open on a subview or subform.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
K2 Five (5.4)March 2022 Cumulative Update Fix PacksPRODUCTK2 Five (5.4) March 2022 Cumulative Update Fix PacksBASED ONK2 Five 5.4 K2 Five (5.4) March 2022 Cumulative Update Fix PacksThe K2 Five (5.4) March 2022 Cumulative Update Fix Packs contain fixes for issues reported in K2 Five (5.4). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 12 April 2022 Contact Support for this Fix Pack Fix Pack 2 5 May 2022 Contact Support for this Fix Pack Fix Pack 3 16 May 2022 Contact Support for this Fix Pack Fix Pack 4 20 May 2022 Contact Support for this Fix Pack Fix Pack 5 2 June 2022 Contact Support for this Fix Pack Fix Pack 6 10 June 2022 Contact Support for this Fix Pack Fix Pack 7 14 July 2022 Contact Support for this Fix Pack Fix Pack 8 25 August 2022 Contact Support for this Fix Pack Fix Pack 9 1 September 2022 Contact Support for this Fix Pack Fix Pack
Issue DescriptionWhen you have a legacy K2 Workflow which contains a binary process data field, an error occurs when attempting to start the legacy K2 Workflow via K2 management.Error Message:The following error occurs: “Unable to cast object of type ‘System.String’ to type System.Byte[]’.”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 01. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you call a SmartObject that returns a collection, but you specified a filter to return only the First element in the collection. The filter is ignored and the entire collection is returned.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 01. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 01. K2 Five (5.3) January 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.
Issue DescriptionWhen you attempt to retrieve your K2 Workflow destination users via the stored procedure SmartObject reference, the destination users are concatenated.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.
K2 blackpearl (4.7) April 2022 Cumulative UpdatePRODUCTK2 blackpearl 4.7K2 blackpearl (4.7) April 2022 Cumulative UpdateImportant steps before installing the K2 blackpearl (4.7) April 2022 Cumulative Update Admin consent recommended before upgrading with Nintex K2 blackpearl (4.7) April 2022 Cumulative Update Microsoft is deprecating Azure AD Graph API in June 2022, and as of June 30th, 2020, stopped adding new features to the API. See these Microsoft articles for more information:Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph Azure Active Directory (Azure AD) Graph to Microsoft Graph migration FAQMicrosoft strongly recommends upgrading to Microsoft Graph API to access Azure AD APIs as well as APIs from other Microsoft services. K2 OAuth resources requiring access to the https://graph.windows.net API (AAD Graph), must be upgraded to use https://graph.microsoft.com (Microsoft Graph) as part of the migration from AAD Graph to Microsoft Graph. Nintex K2 blackpear
Issue DescriptionWhen upgrading to K2 Five (5.5) from any of the following versions: K2 blackpearl (4.7) with March 2022 Cumulative Update. K2 Five (5.3) with January 2022 Cumulative Update. K2 Five (5.4) with November 2021 Cumulative Update. A blocking error occurs during the upgrade which leaves the environment in an unusable state.Error Message:The following error occurs during upgrade: The following error occurs in the K2 Host Server logs: “Logged Error: Failed: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it [Environment IP & Port]”ResolutionThe fix is available in K2 Five (5.5) (5.0006.1000.1) Download the latest K2 Five (5.5) (5.0006.1000.1) installer from Nintex Customer Central. Navigate to the ~install directory~K2Setup and delete the folder titled “State”. Install the downloaded K2 Five (5.5) (5.0006.1000.1) build. You must download and install the K2 Five (5.5) March 2022 Cumulative Update to ge
Issue DescriptionWhen upgrading to K2 Five (5.4) from any of the following versions: K2 blackpearl (4.7) with March 2022 Cumulative Update. K2 Five (5.3) with January 2022 Cumulative Update. A blocking error occurs during the upgrade which leaves the environment in an unusable state.Error Message:The following error occurs during upgrade: The following error occurs in the K2 Host Server logs: “Logged Error: Failed: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it [Environment IP & Port]”ResolutionThe fix is available in K2 Five (5.4) (5.0005.2000.0) Download the latest K2 Five (5.4) (5.0005.2000.0) installer from Nintex Customer Central. Navigate to the ~install directory~K2Setup and delete the folder titled “State”. Install the downloaded K2 Five (5.4) (5.0005.2000.0) build. You must download and install the K2 Five (5.4) March 2022 Cumulative Update to get the environment aligned and working properly. It i
K2 Five (5.5) March 2022 Cumulative UpdatePRODUCTK2 Five 5.5K2 Five (5.5) March 2022 Cumulative UpdateImportant steps before installing the K2 Five (5.5) March 2022 Cumulative UpdateAdmin consent recommended before upgrading with Nintex K2 Five (5.5) March 2022 Cumulative UpdateMicrosoft is deprecating Azure AD Graph API in June 2022, and as of June 30th, 2020, stopped adding new features to the API. See these Microsoft articles for more information:Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph Azure Active Directory (Azure AD) Graph to Microsoft Graph migration FAQ Microsoft strongly recommends upgrading to Microsoft Graph API to access Azure AD APIs as well as APIs from other Microsoft services. K2 OAuth resources requiring access to the https://graph.windows.net API (AAD Graph), must be upgraded to use https://graph.microsoft.com (Microsoft Graph) as part of the migration from AAD Graph to Microsoft Graph. Nintex K2 Five (5.5) March 2022 Cumulative Update
K2 Five (5.4) March 2022 Cumulative UpdatePRODUCTK2 Five 5.4K2 Five (5.4) March 2022 Cumulative UpdateImportant steps before installing the K2 Five (5.4) March 2022 Cumulative UpdateAdmin consent recommended before upgrading with Nintex K2 Five (5.4) March 2022 Cumulative UpdateMicrosoft is deprecating Azure AD Graph API in June 2022, and as of June 30th, 2020, stopped adding new features to the API. See these Microsoft articles for more information:Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph Azure Active Directory (Azure AD) Graph to Microsoft Graph migration FAQ Microsoft strongly recommends upgrading to Microsoft Graph API to access Azure AD APIs as well as APIs from other Microsoft services. K2 OAuth resources requiring access to the https://graph.windows.net API (AAD Graph), must be upgraded to use https://graph.microsoft.com (Microsoft Graph) as part of the migration from AAD Graph to Microsoft Graph. Nintex K2 Five (5.4) March 2022 Cumulative Update
Issue DescriptionWhen you start the K2 Service in console mode, 2 errors occur at the begging of execution.Error Message:The following errors occur: Error 1: SourceCode.Logging.LoggerConfig.GetAllMessages() - Duplicate ID found: 22389: (none)Error 2: SourceCode.Logging.LoggerConfig.GetAllMessages() - Duplicate ID found: 22390: (none)ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you copy the value from certain/some textboxes in workflow designer where the context of the value includes variables, and there after quickly deselect the event, it might cause the variables in the original textbox to disappear.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have setup the K2 Send Email rule to send an attachment which is received from the attachment control, performing this action on a desktop works, but performing the same action on the K2 Workspace App, the attachment is missing.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 10. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have K2 Workflow that loses the cached rights, the rights checks fail, and an error occurs.Error Message:The following error occurs: “2025 Error Marshalling K2Server.VerifyAdminUser, Object reference not set to an instance of an object.”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Fix Pack Release Date Download Link Fix Pack 1 10 March 2022 Contact Support for this Fix Pack Fix Pack 2 1 September 2022 Contact Support for this Fix Pack Fix Pack 3 9 September 2022 Contact Support for this Fix Pack Fix Pack 4 19 October 2022 Contact Support for this Fix Pack Fix Pack 5 25 October 2022 Contact Support for this Fix Pack Fix Pack 6 7 March 2023 Contact Support for this Fix Pack Fix Pack 7 18 April 2023 Contact Support for this Fix Pack Fix Pack 8 9 May 2023 Download Fix Pack 8 Prerequisites and DependenciesThe Fix Packs are only compatible with K2 Five (5.3) products. Because Fix Packs are cumulative, each new Fix Pack contains the updates and fixes that were included with the previous Fix Pack releases. K2 Five (5.3) January 2022 Cumulative Update must be installed first after which the latest Fix Pack must be installed. To determine which cumulative update or fix pack has previously been installed in yo
Issue DescriptionWhen you have a customized K2 Workspace, you will notice slow performance patterns when opening the K2 Workspace site, this is exaggerated by a SQL Database under load or Azure Database.ResolutionThe fix is available in:K2 Five (5.3) January 2022 Cumulative Update Fix Pack 01. K2 Five (5.4) November 2021 Cumulative Update Fix Pack 10. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have opened a Picker control on a subview/subform and you attempt to use the delete/backspace keyboard buttons to remove a value from the dialog field, you are unable to do so.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have copied and pasted sets of linked ”task&decision” or “task&split”steps, and you attempt to deploy the K2 Workflow, an error occurs.Error Message:The following error occurs: “Missing reference at Line 'DefaultLine [Line Number] Error: While trying to resolve the following reference [Reference to outcome name].”ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 09. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you add a URL that contains spaces in the Content URL parameter field in your K2 Workflow, the spaces in a URL value gets encoded as a + and can cause some URLs to work incorrectly.Consideration:When the fix pack has been applied, workflow instances already in running state will not be affected and new workflow instances will need to be started.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 08. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
Issue DescriptionWhen you have multiple identities with the same email address, an error occurs when you action a K2 Workflow instance work item via K2 SmartActions.Error Message:The following error occurs: “24411 - "Username" is not allowed to open the worklist.”ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 08. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 08. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.
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