Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you use the REST Service Broker via a Custom API to modify a REST Service Instance, a timeout error occurs during the Generate SmartObject process.Error Message:The following error occurs: “10:14:58","Error","SmartObjects","10702","Error","SourceCode.SmartObjects.ServiceBroker [ExecuteSmartObject]","10702 An error occurred in the K2_Management Service Instance. System.Exception: SmartObject Server Exception: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding.. SmartObject: [TestSmartObject]”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 04. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue Description When a K2 Workflow has multiple create reference or SmartObject steps that point to the same SmartObject (which contain a dot in its name and when an output mapping is renamed), a duplicate reference is created in the context browser. Resolution The fix is available in: K2 Five (5.4) March 2022 Cumulative Update Fix Pack 03.   Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you add HTML to the Rich Text Control using a font such as MS Sans Serif, which is not included in the Rich Text control instead of a font such as Segoe UI which is included, it generates gibberish when generating a PDF.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsIt is important to test that the selected font displays correctly when a PDF is generated.CommentsOnly Microsoft San Serif and not MS Sans Serif can be brought through due to Microsoft Sans Serif being a TrueType font, introduced with early Windows versions. It is also a successor of MS Sans Serif (formerly Helvetica), introduced in Windows 1.0. Both of these fonts are similar in desig

Issue DescriptionWhen you have a K2 Workflow, where a SmartObject method returns a file/document, an error occurs which makes the workflow undeployable.Error Message:The following error occurs: “The SmartObject contains a property mapping that references a removed SmartObject property”.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have custom recipient rule in your K2 Workflow task step, the "Else" recipient is set to "Originator" or whoever is in the first spot in the Recipients list.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsIt is important to note after applying the fix pack, the correct results will only show after the Workflow has been deleted and reverted to the runtime version, as the recipients list needs to be regenerated.

Issue DescriptionWhen you add HTML to the Rich Text Control using a font such as MS Sans Serif, which is not included in the Rich Text control instead of a font such as Segoe UI which is included, it generates gibberish when generating a PDF.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsIt is important to test that the selected font displays correctly when a PDF is generated.CommentsOnly Microsoft San Serif and not MS Sans Serif can be brought through due to Microsoft Sans Serif being a TrueType font, introduced with early Windows versions. It is also a successor of MS Sans Serif (formerly Helvetica), introduced in Windows 1.0. Both of these fonts are similar in desig

Issue DescriptionWhen attempting to convert a PDF via K2 Workflow, an error occurs.Error Message:The following error occurs: “unable to connect to the K2 PDF Converter Service.”ResolutionThe Fix is available in:K2 Five (5.4) March 2022 Cumulative Fix Pack 02 K2 Five (5.5) March 2022 Cumulative Update Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have installed the K2 Five (5.4) March 2022 Cumulative Update and the K2 Five (5.4) March 2022 Cumulative Update Fix Pack 01, you notice that some of the tasks, which have been assigned to the users contains 2 Serial Number (SN) parameters in the Task Forms URL. When you attempt to open the URL, the following error message is displayed: Conversion failed when converting the nvarchar value [value] to data type int.ResolutionThe Fix is available in:K2 Five (5.4) March 2022 Cumulative Fix Pack 02. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have installed K2 Five (5.5) March Cumulative Update 2022 and K2 Five (5.5) March Cumulative Update Fix Pack 01, you are unable to install the new Identity Service with the following message presented: Enabled New Identity Service does not support updating your version of K2.ResolutionThe fix is available in:Nintex Customer Central. Download the EnableNewIdentityService.exe. Run the Installer.

Issue DescriptionWhen you have a K2 Workflow with a custom workflow step, the Scalable Vector Graphics icon is missing, and an error can be seen in the browser developer tools.Error Message:The following error occurs in browser developer tools: “Cannot set property href of [object SVGUseElement] which has only a getter”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have the K2 Workflow designer open and you drag and drop a K2 SmartObject to the canvas from the left side toolbox, the last K2 SmartObject in the category list will appear in the Workflow step regardless of which SmartObject was dragged and dropped.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have created a K2 Workflow with a user task step and you edit the task recipients step of the user task to contain multiple nested IF statements, you can no longer use the recipients section as it has been corrupted.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsIt will be very important to clear the cache for all time and refresh using ctrl-F5 to make sure that the new code comes through. The workflow will also have to be deleted to create the runtime version (right-click, delete in Smartforms Designer only) and edited to allow the destination rules to be re-processed. Step 1:From

Issue DescriptionWhen you have a SharePoint custom list or SharePoint Document Library, and you attempt to Appify via the K2 for SharePoint App an error occurs.Error Message:The following error occurs: “Exception of type SourceCode.SmartObjects.Client.SmartObjectException' was thrown”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a list view that references an Oracle table, the page count for the list view is incorrectly returned as 0 and does not display the actual page count.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have installed the K2 Five (5.5) March 2022 Cumulative Update, and you attempt to rerun the K2 Five (5.5) (5.0006.1000.0) setup manager, you will receive a “Version Conflict” warning message which is expected behavior. But you are unable to select the Launch option as it just reloads the “Version Conflict” warning message each time.Error Message:The following Warning occurs: “K2 Five (5.5) (5.0006.1000.0) does not support updating the installed version of 5.0006.2100.0. A fix pack or cumulative update has been applied, launch the installer from the installed location instead”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have upgraded to K2 Five (5.5), you are unable to select multiple paths within the split step logic of your K2 Workflow as the dropdown closes after a path has been selected and will replace the previously selected path.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have the picker control dialog open, and you have a value you want to delete/remove from the dialog you are unable to do so if the control is open on a subview or subform.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

 K2 Five (5.4)March 2022 Cumulative Update Fix PacksPRODUCTK2 Five (5.4) March 2022 Cumulative Update Fix PacksBASED ONK2 Five 5.4 K2 Five (5.4) March 2022 Cumulative Update Fix PacksThe K2 Five (5.4) March 2022 Cumulative Update Fix Packs contain fixes for issues reported in K2 Five (5.4). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 12 April 2022 Contact Support for this Fix Pack Fix Pack 2 5 May 2022 Contact Support for this Fix Pack Fix Pack 3 16 May 2022 Contact Support for this Fix Pack Fix Pack 4 20 May 2022 Contact Support for this Fix Pack Fix Pack 5 2 June 2022 Contact Support for this Fix Pack Fix Pack 6 10 June 2022 Contact Support for this Fix Pack Fix Pack 7 14 July 2022 Contact Support for this Fix Pack Fix Pack 8 25 August 2022 Contact Support for this Fix Pack Fix Pack 9 1 September 2022 Contact Support for this Fix Pack Fix Pack

Issue DescriptionWhen you have a legacy K2 Workflow which contains a binary process data field, an error occurs when attempting to start the legacy K2 Workflow via K2 management.Error Message:The following error occurs: “Unable to cast object of type ‘System.String’ to type System.Byte[]’.”ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 01. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you call a SmartObject that returns a collection, but you specified a filter to return only the First element in the collection. The filter is ignored and the entire collection is returned.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 01. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 01. K2 Five (5.3) January 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you attempt to retrieve your K2 Workflow destination users via the stored procedure SmartObject reference, the destination users are concatenated.ResolutionThe fix is available in:K2 Five (5.4) March 2022 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

 K2 blackpearl (4.7) April 2022 Cumulative UpdatePRODUCTK2 blackpearl 4.7K2 blackpearl (4.7) April 2022 Cumulative UpdateImportant steps before installing the K2 blackpearl (4.7) April 2022 Cumulative Update Admin consent recommended before upgrading with Nintex K2 blackpearl (4.7) April 2022 Cumulative Update Microsoft is deprecating Azure AD Graph API in June 2022, and as of June 30th, 2020, stopped adding new features to the API. See these Microsoft articles for more information:Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph Azure Active Directory (Azure AD) Graph to Microsoft Graph migration FAQMicrosoft strongly recommends upgrading to Microsoft Graph API to access Azure AD APIs as well as APIs from other Microsoft services. K2 OAuth resources requiring access to the https://graph.windows.net API (AAD Graph), must be upgraded to use https://graph.microsoft.com (Microsoft Graph) as part of the migration from AAD Graph to Microsoft Graph. Nintex K2 blackpear

Issue DescriptionWhen upgrading to K2 Five (5.5) from any of the following versions: K2 blackpearl (4.7) with March 2022 Cumulative Update. K2 Five (5.3) with January 2022 Cumulative Update. K2 Five (5.4) with November 2021 Cumulative Update. A blocking error occurs during the upgrade which leaves the environment in an unusable state.Error Message:The following error occurs during upgrade: The following error occurs in the K2 Host Server logs: “Logged Error: Failed: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it [Environment IP & Port]”ResolutionThe fix is available in K2 Five (5.5) (5.0006.1000.1) Download the latest K2 Five (5.5) (5.0006.1000.1) installer from Nintex Customer Central. Navigate to the ~install directory~K2Setup and delete the folder titled “State”. Install the downloaded K2 Five (5.5) (5.0006.1000.1) build. You must download and install the K2 Five (5.5) March 2022 Cumulative Update to ge

Issue DescriptionWhen upgrading to K2 Five (5.4) from any of the following versions: K2 blackpearl (4.7) with March 2022 Cumulative Update. K2 Five (5.3) with January 2022 Cumulative Update. A blocking error occurs during the upgrade which leaves the environment in an unusable state.Error Message:The following error occurs during upgrade: The following error occurs in the K2 Host Server logs: “Logged Error: Failed: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it [Environment IP & Port]”ResolutionThe fix is available in K2 Five (5.4) (5.0005.2000.0) Download the latest K2 Five (5.4) (5.0005.2000.0) installer from Nintex Customer Central. Navigate to the ~install directory~K2Setup and delete the folder titled “State”. Install the downloaded K2 Five (5.4) (5.0005.2000.0) build. You must download and install the K2 Five (5.4) March 2022 Cumulative Update to get the environment aligned and working properly. It i

 K2 Five (5.5) March 2022 Cumulative UpdatePRODUCTK2 Five 5.5K2 Five (5.5) March 2022 Cumulative UpdateImportant steps before installing the K2 Five (5.5) March 2022 Cumulative UpdateAdmin consent recommended before upgrading with Nintex K2 Five (5.5) March 2022 Cumulative UpdateMicrosoft is deprecating Azure AD Graph API in June 2022, and as of June 30th, 2020, stopped adding new features to the API. See these Microsoft articles for more information:Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph Azure Active Directory (Azure AD) Graph to Microsoft Graph migration FAQ Microsoft strongly recommends upgrading to Microsoft Graph API to access Azure AD APIs as well as APIs from other Microsoft services. K2 OAuth resources requiring access to the https://graph.windows.net API (AAD Graph), must be upgraded to use https://graph.microsoft.com (Microsoft Graph) as part of the migration from AAD Graph to Microsoft Graph. Nintex K2 Five (5.5) March 2022 Cumulative Update