Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you have FormsSTS Authentication enabled, you are unable to edit an existing K2 Workflow. When attempting to edit a K2 Workflow an error occurs.Error Message:The following error occurs: “FetchComplete. Instruction Processing has been disabled to protect the server state, reload, and try again. Error Details: ProcessLocked, FQN of K2 Service account”ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require.

Issue DescriptionWhen you have a CRM service instance and you refresh the instance, an error occurs.Error Message:The following error occurs: “VALIDATIONObject Reference not set to an instance of an object”ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionThe K2 Host Server services crashes due to thread leak.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 30. K2 Five (5.4) November 2021 Cumulative Update Fix Pack 03. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix

Issue DescriptionWhen you have a Worklsit control which contain no tasks, the “No tasks to display” text is not centered on the control and the style is also incorrect when run on a form using the Lithium theme.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have some custom text for the watermark of the Drop-Down List control, the text does not display in the default grey color scheme across the different themes.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you navigate to a K2 site e.g., K2 Management or K2 Designer and the K2 Host Server service is not running, the K2 logo can be seen on the error page.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have values which you Export to Excel like "AT&T", once the values have been exported the generated Excel displays the values as "AT&T".ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. K2 Five (5.3) November 2020 Cumulative Update Fix Pack 31. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 03. Ensure you have the correct K2 version and/or Cumulative update installed. See

Issue DescriptionWhen you reply to a workflow instance via a K2 SmartAction from the workflow instance notification mail, K2 SmartActions stops working or does not action.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to

Issue DescriptionWhen you have reset/update your password or reconfigure K2, some strange behaviour is experienced. With either K2 Workspace not loading, or an error occurs on K2 re-configuration.Error Message:The following error occurs: “'System.IO.FileLoadException: Could not load file or assembly 'System.ValueTuple'”ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It

Issue DescriptionWhen you have a K2 Workflow in “deployed” state after the workflow that has been deployed to the environment using Package and Deployment, once you attempt to edit the workflow you are redirected to the new workflow page and not the actual workflow.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack usin

Issue DescriptionWhen you execute the GetGroupsByUser method for the Active Directory Service2, results for one specific domain are not returned.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. K2 Five (5.5) March 2022 Cumulative Update Fix Pack 16. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It i

Issue DescriptionWhen you have a form parameter and you add it to an expression, if you have views which have parameters with the same name, the expression will repeat/replicate the form parameter once for each view with that parameter.ResolutionThe fix is available in:K2 Five (5.4) November 2021 Cumulative Update Fix Pack 02. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table ab

Issue DescriptionWhen you insert a SmartObject record through an Item View that has a vertical tab special character in the value an error occurs.Error Message:The following error occurs: “Offset and length were out of bounds for the array or count is greater than the number of elements from index to the end of the source collection.”ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 29. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893

 K2 Five (5.4)Fix PacksPRODUCTK2 Five 5.4BASED ONK2 Five 5.4 K2 Five (5.4) November 2021 Cumulative Update Fix PacksThe K2 Five (5.4) November 2021 Cumulative Fix Packs contain fixes for issues reported in K2 Five (5.4). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 26 November 2021

Issue DescriptionWhen you use an identifier field that contains new line characters as a reference to a List method in a workflow, an error occurs.Error Message:The following error occurs: “Incorrect resolver value: System.String[]”ResolutionThe fix is available in:K2 Five (5.4) November Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionAn error is logged when you execute the REST Service via a SmartObject and a timeout occurs after 100 seconds.Error Message:The following error is logged in the K2 HostServer log file: “Input string was not in a correct format”.ResolutionThe fix is available in:K2 Five (5.2) October 2020 Cumulative Update Fix Pack 18. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

 K2 Five (5.5) November 2021 Cumulative Update Fix PacksPRODUCTK2 Five 5.5BASED ONK2 Five 5.5 K2 Five (5.5) Fix PacksThe K2 Five (5.5) November 2021 Cumulative Update Fix Packs contain fixes for issues reported in K2 Five (5.5). K2 recommends that you test these Fix Packs before you deploy to a production environment.Fix Pack Release Date Download Link Fix Pack 1 25 November 2021

Issue DescriptionWhen you have upgraded to K2 Five (5.5) November 2021 Cumulative Update, and you attempt to execute the PDF converter SmartObject an error occurs.Error Message:The following error occurs: “Could not load file or assembly 'System.Memory, Version = 4.0.1.0'.....”ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and

Issue DescriptionWhen you open the Viewflow from a K2 Workflow, you will notice at the top right-hand corner of the screen the user FQN displays incorrectly and does not display the logged in user.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a K2 Workflow that starts an inter-process communication or IPC, the IPC fails to start after a server reconfiguration resulting in an error.Error Message:The following error occurs: “K2IPC.CreateConnection","1 Send failed with error: An existing connection was forcibly closed by the remote host.”ConsiderationAfter the fix Pack has been applied you will need to re-deploy the K2 Workflow in question.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix

Issue DescriptionWhen you Upgrade to K2 Five (5.4), ID numbers have a comma formatting in K2 Management site’s error log section, the format setting on the Error logs List view has the “Use 1000 separator” checked displaying commas after the 1000s.ResolutionThe fix is available in:K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you have a disabled Textbox control with default text on a Form with the theme set to Blue Void, the text cannot be seen when the form is opened on an iOS device in the Safari or Chrome browsers.ResolutionThe fix is available in:K2 Five (5.3) November 2020 Cumulative Update Fix Pack 28. K2 Five (5.5) November 2021 Cumulative Update Fix Pack 01. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version

 K2 Five (5.5) November 2021 Cumulative UpdatePRODUCTK2 Five 5.5K2 Five (5.5) November 2021 Cumulative UpdateImportant steps before installing the K2 Five (5.5) November 2021 Cumulative UpdateThe K2 Five (5.5) November 2021 Cumulative Update has been replaced with the K2 Five (5.5) March 2022 Cumulative Update. Please do not use the K2 Five (5.5) November 2021 Cumulative Update.Admin consent recommended before upgrading with Nintex K2 Five (5.5) November

Issue DescriptionWhen you have adjusted existing system Validation patterns and you upgrade to another version of K2, there would have been no warning of the potential loss of their changes to existing System Validation patterns.ConsiderationA Warning Notice will be displayed that changed or adjusted System Validation patterns will be reverted after upgrades in the Edit Pattern Dialog when the customer edits existing System Validation Patterns. The warning will also indicate that it will be best to create a new Custom Validation pattern, rather than to edit existing System Patterns to avoid losing adjustments. Though we cannot limit the editing of existing System Validation patterns (this will prevent customers from adjusting patterns that may already have been edited), we can provide them with the information of the possible consequences of their actions so that they can make an informed decision. NB: During package and deploymen

Issue DescriptionWhen you have a view with controls in the toolbar and you add a Dropdown List control in the toolbar field, the Dropdown List control is incorrectly aligned. ResolutionThe fix is available in:K2 Five (5.4) Fix Pack 53. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.