Nintex Automation K2 Updates & Fix Packs

Issue DescriptionWhen you upgrade to K2 Cloud Update 20, the cursor/pointer has changed from a hand back to a normal mouse cursor.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 04.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen using a Style Profile, Checkboxes and Radio Buttons of Choice Controls do not always consistently render.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you make the system Task SmartObject available through the OData V4 API for utilizing a Redirect Worklist Item Method, an error occurs for each request but the task redirects successfully.  Error Message:The following error occurs: “500 Internal Server Error”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 31. Nintex Automation (5.7) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. 

Issue DescriptionThis is a new product enhancement that does a license check daily at a specific time. If the license is expired then an error will occur.For more information about Licenses, please follow the below link:https://help.nintex.com/en-US/nintexautomation/userguide/5.7/Content/K2-Management-Site/Licenses/Licenses.htmError Message:The following error occurs: “Expired LicenseYour license has expired. Please contact your Nintex representative.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you run the Registration Wizard for Nintex Automation for SharePoint (SPFx), a 404 error occurs.Error Message:The following error occurs: “Thread 1: The remote server returned an error: (404) Not Found.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionAfter resizing the ToolBoxPane width, you are unable to create or edit Views or Forms.Error Message:The following Exception error occurs: ‘’Unable to parse the value. Width should be specified in pixel or percentage format.”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have two Picker Controls linked to the UMUser SmartObject on a Form and then load information into them from a SmartObject, one of the Picker Controls will not resolve the user correctly and no value will be displayed.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you execute the Unsubscribe List from WebHooks SmartObject Method directly, it doesn’t clear the subscription values from the databaseResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 02.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upload files on a View, you will occasionally get an error logged in the event viewer.Error Message:The following error occurs in the Event Logs: “System.IO.IsolatedStorage.IsolatedStorageException: Unable to delete file.at System.IO.IsolatedStorage.IsolatedStorageFile.DeleteFile(String file)at SourceCode.Forms.AppFramework.FileUtility.UpdatePath(String currentPath, String newPath)”ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 32. K2 Five (5.6) Fix Pack 31. Nintex Automation (5.7) Fix Pack 03.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use the Set Folio Step in the Workflow Designer, dragging multiple SmO Reference items into the textbox will eventually lead to the code for the token appearing instead of <refname:property>ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 30.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you experience High Virtual Memory usage, performance issues occur.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 31. K2 Five (5.6) Fix Pack 29.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionThe Workflow Schedules stop working and no errors occur.ResolutionThe fix is available in:K2 Five (5.5) March 2022 Cumulative Update Fix Pack 31. K2 Five (5.6) Fix Pack 29.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen using the Recipients Rule to conditionally assign tasks to a group, if the orange group icon shows an individual user's icon, the tasks will be assigned to the group but group members will not be able to open them.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 28.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsAfter applying the fix pack, you may need to do the following:Remove and re-add the recipients on your Workflow in the Recipients Rule. Do a hard refresh (Ctrl + F5) on your SmartForms and relevant Workflow.

Issue DescriptionWhen two picker controls are bound to the UMUser SmartObject on a form and data is loaded into them from a SmartObject, one picker control may occasionally fail to resolve correctly and display no value.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 28.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you have a back button on the Artifacts Page, it displays the List Name instead of ‘Back to Site’.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you create a List and Appify with Workflow only, then use an Item Added event, the Workflow event does not start.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you navigate to the K2 site login page, a vulnerability occurs via the ‘_debug’ parameter.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 27.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you create a Workflow as a non-admin user via SharePoint and choose a WebHook Event, such as Item Added, the subscription does not get created and an error occurs.Error Message:The following error occurs: “[Error details]:Exception of type 'SourceCode.SmartObjects.Client.SmartObjectException' was thrown.[Assembly]: SourceCode.SmartObjects.Services.SharePoint.Integration[Class]: SourceCode.SmartObjects.Services.SharePoint.Integration.Execution.Execute[Method]: Register SharePoint Events”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you redeploy a package over an existing SPFx solution, the Workflow events do not execute.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionWhen you edit and then close a Workflow from the K2/Nintex Automation Application page in SharePoint multiple times, the edit buttons stop responding.ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 01. K2 Five (5.6) Fix Pack 27.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you upgrade to K2 Five (5.6) and apply Fix Pack 21, you are no longer able to deploy multiple Workflows and an error occurs.Error Message:The following error occurs: “Your workflow has encountered errors during deployment. Open error console on the canvas to review the errors”ResolutionThe fix is available in:Nintex Automation (5.7) Fix Pack 01. K2 Five (5.6) Fix Pack 27.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.

Issue DescriptionIn K2 Management, you are able to add the same user multiple times into a role.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 26. Nintex Automation (5.7) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.

Issue DescriptionWhen you use the Sync Engine with the K2 Legacy Active Directory Federation Service (ADFS) provider, the Sync does not completeError Message:The following error occurs in the Host Server Log:“System.DirectoryServices.Protocols.DirectoryOperationException: The size limit was exceeded”ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 26. Nintex Automation (5.7) Fix Pack 01.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix.ConsiderationsAfter applying the fix pack, you will need to do the following:Update to the [HostServer].[SecurityLabel] table AuthInit and RoleInit xml values to include a LdapPageSize=”1000” value in the LdapConnection Element. Delete the ‘20180913142713_SeedExistingProviders’ value from the [SyncEngine].[__EFMigrationsHistory] table

Issue DescriptionWhen you have a set of data that when filtered based on your requirements, the Get List Method does not adhere to the Advanced Filters and only returns a single result.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 25. Nintex Automation (5.7) Fix Pack 11.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsAfter applying the Fix Pack you will have to Edit and then Finish the Filter again in order to ensure that it is correctly generated.

Issue DescriptionWhen you configure a recipient for a user task in a Workflow, the Worklist items do not get assigned to the correct user.ResolutionThe fix is available in:K2 Five (5.6) Fix Pack 25.Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed. Download the latest Fix Pack using the links in the table above for the version you require. Install the Fix Pack to apply the fix. It is recommended to clear browser cache and refresh the page.ConsiderationsAfter applying the Fix Pack, you will need to do the following:Remove the Recipient User that does not receive their notification emails Readd the Recipient User Redeploy the Workflow Start a new Instance