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SourceCode.Workflow.Common.EWS: Autodiscover Failure: The Exchange server is not available

  • Apr 7, 2022 8:01 AM UTC
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Hi Guys, our K2 (5.0) app is running without changes for quite sometimes (> years) and out of sudden we are having error on sending email notification. This happen on all email events and started in 31 Mar 2022.

 

The  error return is :

SourceCode.Workflow.Common.EWS: Autodiscover Failure: The Exchange server is not available, the password is or the e-mail

 

The email account is valid with correct password, and we wonder what causing the error. I have also run setup manager to check the configured EWS/URL setting and is valid and success as well. 

 

FYI -  when run the exchange test client (with exchange online ticked) - it show error on 

No matching Autodiscover DNS SRV records were found. 

 

Appreciate your input on this topic.

Best answer by adithepo

Hi,

 

You may check this link. https://community.nintex.com/t5/Technical-Issues/K2-and-upcoming-changes-to-Exchange-Online-authentication/ta-p/124404

 

or

 

https://community.nintex.com/t5/K2-Five-Forum/Autodiscover-not-available-and-mail-cannot-be-sent-with-Exchange/m-p/216027#M10303

 

 

Regards,

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2 replies

adithepo
Nintex Partner
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  • Nintex Partner
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  • Apr 7, 2022 9:59 AM UTC

  • Author
  • Apr 11, 2022 3:51 AM UTC

Thanks. Your solution works ! 

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