Archive: Nintex for Office 365 Knowledge Articles

QUESTIONHow to hide the Save or Cancel button from the ribbon for the Responsive Nintex Form for Office 365.ANSWERThe feature is not part of Nintex Form for Office 365 yet. A custom JavaScript is required to hide the ribbon button, however at the moment Responsive Form does not support a custom JavaScript.ADDITIONAL INFORMATIONRELATED LINKSAdd custom CSS and JS support to responsive forms

TopicSorting items in a List Lookup control on Nintex Forms. InstructionsCreate a List View on the source list that is configured to display and order the items as desired. In the Nintex Forms designer, navigate to the configuration for the List Lookup control > General > Source View. Type the name of the desired list view in this field.

Topic When creating a Connection to be used in workflow actions in Office 365, the Connection will only appear if it is available to the appropriate user and location where the workflow is being designed. Instructions Create a Shared Connection as described in the help documentation:https://help.nintex.com/en-US/Office365/QuickStart/Workflow/3-CreateConnection.htmOnce a Connection is created, locate the Connection on the Connections page Select the ellipsis (...) Select 'Edit' Review the following options to ensure that the connection is available to the desired users and locations: Users with access All Users Selected Users Available in Tenant This site collection Site only   

TOPICHow to reduce undesired white space and overlapping that occurs when using choice control to switch and display panels in a form.INSTRUCTIONSCreate SharePoint list and enable Nintex Forms.. Drag and drop a choice control (Choice) into the form, give it a name and add the choices (Option1 and Option2). For the first choice, drag and drop a panel and place in the required controls. Give the first panel a name (Panel1). For the second choice, drag and drop another panel and place in the required controls. Give the second panel a name (Panel2). Apply a formatting rule for Panel1  not(Choice!="Option1") and check the Hide box. Apply a formatting rule for Panel2  not(Choice!="Option2") and check the Hide box. Apply a formatting rule for Panel1 & 2 isNullOrEmpty(Choice) and check the Hide box.ADDITIONAL INFORMATIONRELATED LINKS

TOPICHow to Get Actionable Messages to work.INSTRUCTIONSPrerequisiteThe recipient of the task must be an Office 365 customer with permissions for the SharePoint online site. Additionally, they must use one of the following supported versions of Microsoft Outlook: Outlook Web Access Outlook for 2016: Version 17.10 (Build 8201.1000) or higher If the Office 365 customer opens the email in a program that is not a supported version of Microsoft Outlook, they will receive a standard LazyApproval email and not an Actionable Message.   Actionable Message configurationActionable Messages can be included in task emails sent by the actions Assign a task and Start a task process (LazyApproval must be enabled).Example configuration: Actionable MessagesIn this walkthrough, you’ll include an Actionable Message with the message body of your task emails. From the workflow designer, open the workflow you want. Drag and drop the Assign a task action to a drop zone in the design canvas. Double-click

TopicTo use the userProfileLookup() runtime function in a Calculated value control with Nintex Forms for O365 access has to be granted to the User Profile Service first. InstructionsTo allow application access to user profilesOn the Site Contents page for your site, click the Nintex Forms for Office 365 app. On the upper right of the Nintex Forms for Office 365 page, click Nintex Forms Admin and then select Allow Application Access to User Profiles. Note: If you don't see the Nintex Forms Admin option, your user account may not be a member of the Owners group for the site. To add your account to the Owners group, go to the Site Contents page for the site, click Site Permissions, select Advanced permissions settings, find the Owners group (the group name starts with the site name), and use SharePoint options to add your account. Click Trust it Related Linkshttps://help.nintex.com/en-US/o365/#o365/O365Forms/Admin/UserProfileAdmin.htm

TOPICHow to update a multi-value Lookup column through a Nintex for Office 365 workflow.INSTRUCTIONSThe Update Item action does not support updating multi-value lookup columns in SharePoint Online; the Office 365 Update Items action must be used instead:Use a Query List action to build a collection of the IDs that will be used to update the Lookup column This will provide a collection output similar to Use two Replace Substring In String actions to remove the '' characters Use a Replace Substring In String action to update comma character (,) to a semi-colon (;) between each of the ID values This will result in a string that looks like: 1;3;4;5;7 Use this newly built variable within the Office 365 Update Items action to post the desired values into the multi-value Lookup column ADDITIONAL INFORMATIONRELATED LINKS

QUESTIONWhat web browsers are compatible with Nintex Forms?ANSWERNintex Forms for SharePoint (2010, 2013, and 2016)Design TimeTo design Nintex Forms, we recommend you are using Internet Explorer 10 or above. You can design forms in Internet Explorer 8 and above, however there may be limited functionality.RuntimeTo view and complete a Nintex Form, we support the following browsers:Nintex Forms 2013 and 2016Microsoft Edge (latest version) Google Chrome (latest version) Mozilla Firefox (latest version) Apple Safari (latest version)Nintex Forms 2010Google Chrome (latest version) Mozilla Firefox (latest version)Supported but with limitationsApple Safari (latest version)Nintex Forms for Office 365Design TimeWe recommend using Internet Explorer 10 and above. Though we also support the latest versions of FireFox and Chrome.RuntimeTo view and complete a Nintex Form, we support the following browsers:Google Chrome on Windows (Latest Version) Mozilla Firefox on Windows (Latest Version) Safari on

TopicHow to get the number of days and hours from the dateDiffMinutes function? InstructionsThe result needs to be multiplied by 24 i.e=([Start Time]-[End Time])*24 Additional InformationWhen using the DateDiff.... functions the output will always be a positive integer.The reason for this is as follows.The number of days between today and tomorrow is equal to 1.The number of days between today and yesterday is also equal to 1.  it is not negative 1.

QuestionMicrosoft is retiring Azure AD Graph on the 30th of June 2022, how will this affect Nintex Workflow. AnswerNintex Workflow uses the newer Microsoft Graph API so it is not affected by this retirement. Additional InformationThis also applies to Nintex Forms. Related Linkshttps://azure.microsoft.com/en-us/updates/update-your-apps-to-use-microsoft-graph-before-30-june-2022/ 

IssueThe following error message may occur when trying to save or publish Nintex for Office 365 workflows.‘Error Publishing workflow. The SharePoint admin has disabled the creation of new workflows. Existing workflows will continue to run.’ This error is caused by the tenant administrator when deactivating their SharePoint 2013 workflows on the tenant. This can be achieved via two ways: Classic SharePoint Admin center > Settings and checking ‘Block SharePoint 2013 workflows’ Through the SharePoint Online Management Shell executing the command:Set-SPOTenant -StopNew2013Workflows $TRUE Error Code ResolutionConfirm with the tenant administrator which method was used to block SharePoint 2013 Workflows and revert the change.For the Classic Admin Centre – Uncheck the Block SharePoint 2013 Workflows check boxFor the SPOTenant object – using the SharePoint Online Management Shell, execute the following command: Set-SPOTenant -StopNew2013Workflows $FALSE Additional InformationAt the time of

TopicInsert Image in Email Body for "Send An Email" action in Nintex Workflow for Office 365. Additional InformationTo be able to use an image in the email body for both Internal and External email services, the image has to be publicly accessible that does not require any credentials.  An image stored under SharePoint Online tenancy or other media that required credentials to access cannot be used and it will only send either a blank email body or a symbol X as a replacement of the image that cannot be found.  As a workaround, use the functionality of the email service "External email and attachments" and attach the image to the email rather than add the image in the email body.  Related LinksHelp file : Send an Email 

IssueAfter updating an Apple device to IOS 15, Nintex App Studio apps may stop loading.ResolutionRe-build the app in Nintex App Studio and download to the device again.Additional InformationNintex App Studio only started supporting IOS 15 as of the 1st of October 2021 so apps built prior to this date are not compatible.

TopicDoes Nintex support Multi-Geo in Office 365? Additional InformationWe DO support Nintex Workflow and Forms for Office 365 to be installed for the first time on a brand new Multi-Geo site collection.  We DO NOT support Nintex Workflow and Forms for Office 365 where it has been installed or configured on existing site collections prior to migrating to a new Geo via Microsoft Multi-Geo PowerShell commands. Why don’t Nintex support the migration of site collections to new geo? There is an acknowledged defect within the Microsoft Multi-Geo migration process that causes an internal reference that the Nintex app and other provider-hosted SharePoint apps do not function correctly after migration.At the time of writing this, Microsoft has elected not to fix this defect due to COVID-related priorities and advise customers wishing to migrate in this manner to raise a DCR via their MS account manager.Nintex will continue to work with Microsoft to advocate for a change in this position. What c

TopicWhen a SharePoint choice column is updated to add or remove choices a published New Responsive Form with an existing choice control connected to the column does not update.InformationThis is expected behavior.The connected choice control is only updated in the form when the form is published. This is to ensure that the entries in the choice control are valid.  If a choice is removed for instance it could make a rule invalid and therefore cause errors with the form.If a choice column is updated in SharePoint the New Responsive for has to be published again so it is updated.

QUESTIONWhat is the list of IP addresses that should be whitelisted for Nintex online services to work?ANSWERThere is no fixed list of IP addresses, Nintex online services are hosted on Microsoft Azure Cloud platform. For the list of IP ranges, see the Microsoft article Microsoft Azure Datacenter IP Ranges.ADDITIONAL INFORMATIONRELATED LINKS

ISSUEWhen using the “Wait for Event in List Item” action within a Site Workflow, if the item is updated with the Updated Item action the "Wait for Event" action never progresses. ERROR CODERESOLUTIONUse the Office 365 Update Items action instead of the out of the box Update Item action.ADDITIONAL INFORMATIONThe Update Item action does not trigger the item updated event receiver, which prevents events such as workflows starting on item update or the "Wait for Event" action from triggering. RELATED LINKS

TopicOpen Nintex Workflow for Office 365 Designer. Create a workflow variable.  Drag and drop Task action. Open Nintex Task Form for Office 365 Designer and choose New Responsive Form.  Utilize the Workflow variable by inserting the value from the Workflow Variable section. Additional InformationWorkflow variables are available to be inserted under the Formula section, however, if the workflow variable name as a space it will not works. Therefore as a best practice and to make sure it will always work, we recommend inserting the workflow variable from the Workflow variables section. Related Links  

TopicConfiguring the Nintex List Forms Online Web Part on Office 365 InstructionsPublish a Nintex Form on a list (Classic or 'Old' Responsive Forms only). Navigate to your SharePoint site page and select 'Edit'. Insert > Web Part > Apps > Nintex List Forms Online. Click Add. Click drop-down arrow on web part > Edit Web Part. Configure the 'ListForms Settings' section. Click Apply. Save, Check In, and Publish your site page. Additional Information The Nintex List Forms Online Web Part is not currently compatible with New Responsive Forms. Some fields are marked with (*) suggesting that they are required, however, this is not always the case. For example, a 'New' form should not require an 'Item ID'. This is demonstrated in the examples below. Examples New Form Mode      Display Form Mode       

ISSUEThe userProfileLookup runtime function for Nintex Forms for Office 365 does not return any valueERROR CODERESOLUTIONSOLUTION 1:The User Profile Service may be using a different property name from the user property name being queried. Check the User Profile Service user property name by navigating to the SharePoint Admin center within Office 365 and click on User Profiles from the left menu, then click on Manage User Properties. Edit the property name and you will see under property settings a "Name" and "Display Name" field, make sure to use the "Name" field when performing the query. To get the "Name" of a user for example, use the syntax as shown below. userProfileLookup(Current User,"PreferredName") The below syntax will not return any result. userProfileLookup(Current User,"Name") SOLUTION 2:If the Current User is hard-coded with a value, make sure it has double quotes.For example:userProfileLookup("support@nintex.com","PreferredName") SOLUTION 3:Make sure that there is no oth

IssueWhen using Send an Email action with External email service and having a total size attachment of more than 20 MB, the workflow terminated with the following error:  System.Activities.Statements.WorkflowTerminatedException: Total size of all attachments (x MB) exceeds the allowable limit of 20 MB.Error Code  ResolutionReduce the total size of attachments up to 20MB. Additional InformationSend an Email (External service) with attachments has a limit for the total size of all attachments up to 20 MB.  Related Links  

QUESTIONWhat is the maximum size file to attach to the List item for Nintex Form for Office 365?ANSWERFor Classic and Responsive Form:Files attached to list items can be up to 250 MB in size. For New Responsive Form:The maximum size to allow adding to the form using Upload File control is 25MB per file and up to 10 items (250MB in total). ADDITIONAL INFORMATIONThe Nintex Form Office 365 file size attachment limit is following the SharePoint Online limitation. This size refers to this article SharePoint Online Limits.RELATED LINKShttps://help.nintex.com/en-US/Office365/Designer/FormControls/FileUpload.htmhttps://help.nintex.com/en-US/Office365/Forms/ResponsiveClassicForms/FormControls/ListAttachmentControl.htm 

IssueEmails are not received from an Assign a Task or Start a task process action. ResolutionCheck if the 'Description' field in the Assign a Task configuration is using a variable. If so, confirm what the variable is populating; if the content in the variable exceeds the maximum length of the Description field, task notifications will not send. Related LinksAssign a Task Start a Task Process 

IssueWhen publishing a Nintex workflow in O365 the following error appears  " Error publishing workflow. NW-1007" ResolutionMake sure the conditional start conditions are valid.Make sure when comparing columns that they are of the same data type.  for example, comparing a Single Lines of Text column to a choice column will cause this error. Error CodeError publishing workflow. NW-1007 

TOPICHow to choose if a workflow will be published as a Production or Development workflow in Nintex Workflow for Office 365.INSTRUCTIONSSelect the publish icon from the ribbon of the Workflow designer. A dialog box appears with all the publishing options.  Scroll down to the "Assigned use" section and select the radio button for either Production or Development.Additional Information1. By Default Nintex Workflows are published as Development workflows.2. When purchasing a subscription for Nintex Workflows for O365 the subscription will contain a number of allowed Production workflows and a number of allowed development workflows.3. The concept of product and development workflows differ for Nintex for O365 compared to Nintex on-premise Installations.  For on-premise there is usually a Production and a Development environment.  In O365 there is just one tenant and both production and development workflows co-exist.