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Videos fail to play from Nintex Promapp

  • Mar 26, 2021 9:11 AM UTC
  • Feb 8, 2023 8:23 PM UTC
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Issue

After selecting a video to play in Nintex Promapp it fails to play.

 

Resolution

The Windows Media Feature pack should be installed. 

The feature pack can be downloaded from the following location https://www.microsoft.com/en-us/software-download/mediafeaturepack.

 

Additional Information

The feature pack is sometimes uninstalled by Windows Updates and needs to be re-installed.