Issue
Clients may write in with Nintex Promapp methodology questions.
Examples:
- Why can't I loop to another activity in the Process from a decision?
- Go to a activity further in the process from a decision
- Wants to add many activities following a decision
Resolution
For basic questions, we can answer to the best of our ability.
It pays to point them towards this Process Writing help page https://help.promapp.com/help/Process/Minimode/Permalink/HffVjHfduAQwtkWzeu153a
Learn.nintex module that covers this aspect #3 Capture exceptions and variations. https://learn.nintex.com/promapp-for-process-authors-engaging-process-writing-techniques/278186/scorm/1rsde730x626c
Any more complex queries should be directed to their CSM.
Decision Loop support:
Nintex Promapp does not support decision flows that loop back to another activity in the process.
This is a deliberate restriction in Nintex Promapp as we believe that this type of flow makes the process difficult to understand.
We recommend breaking complex processes into sub process to simplify the flow and using the 80/20 rule. Map the Process as it happens 80% of the time, use a note to map the exceptions to this.
Additional Information
https://help.promapp.com/help/Process/Minimode/Permalink/HffVjHfduAQwtkWzeu153a
