Error "Unauthorized attempt to update approval task by DOMAINUsername" in LazyApproval Email

  • 26 March 2021
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ISSUE
After sending a reply to a LazyApproval email request, an email with the following error might be received:

Unauthorized attempt to update approval task by DOMAINUsername, User.Email@domain.com. The response has not been recorded.
ERROR CODE
RESOLUTION
Ensure that each web front end (WFE) server on the farm that might be used to process emails for the LazyApproval workflow is running all of the following services.
  • Microsoft SharePoint Foundation Web Application
  • Microsoft SharePoint Foundation Workflow Timer Service
  • SMTP
In addition, ensure that Nintex Workflow DLLs are registered in the Global Assembly Cache (GAC).
ADDITIONAL INFORMATION
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