Skip to main content
 

Code Fix: Slow performance experienced when attempting to select a SmartObject for a Drop Down List control

KB003336

PRODUCT
K2 Five 5.2 to 5.3
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.2) May 2019 Cumulative Update Fix Pack 12 to K2 Five (5.3) Fix Pack 19

 

Issue Description

When you configure a Drop Down List control on a view with a SmartObject datasource, slow performance occurs and the list of available SmartObjects do not load.

Resolution

The fix is available in the following K2 versions:

K2 4.7 March 2018 Cumulative Update K2 Five (5.0) September 2018 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3)
X X X Fix Pack 12 Fix Pack 19
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to refresh the browser cache.

 

Be the first to reply!

Reply