Code Fix: An incorrect property on a rule prevents a user to action a worklist item
KB003317
PRODUCTK2 Five 5.2 to 5.3
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.3) Fix Pack 16 to K2 Five (5.2) May 2019 Cumulative Update Fix Pack 11
Issue Description
After upgrading to K2 Five (5.2) May 2019 Cumulative Update, an additional required property is added to the ‘Action a worklist item’ rule. This prevents the user to action any of the worklist items and several errors may occur during runtime.
Resolution
The fix is available in the following K2 versions:
K2 4.7 March 2018 Cumulative Update | K2 Five (5.0) September 2018 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) |
---|---|---|---|---|
X | X | X | Fix Pack 11 | Fix Pack 16 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to refresh the browser cache.