Code Fix: An error occurs when running a Sync
KB003236
PRODUCTK2 Five 5.2
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.2) May 2019 Cumulative Update Fix Pack 4
Issue Description
When you run a Sync using the SyncEngine, an error occurs in the [SyncEngine].[RunHistory] table.
Error Message
The following error occurs: “The changeToken refers to a time before the start of the current change log”.
Resolution
- Ensure you have K2 Five (5.2) installed.
- Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
- Download the K2 Five (5.2) May 2019 Cumulative Update FP4 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) May 2019 Cumulative Update FP4 to apply the fix.
