Code Fix: After upgrading to K2 Five (5.2) May 2019 Cumulative Update FP4, HashKeys are not created in the SyncEngine

KB003284

Issue Description

After upgrading to K2 Five (5.2) May 2019 Cumulative Update FP4, HashKeys are generated but not created in the SyncEngine, however the links are created in the IdentityLink table.

Resolution

1. Ensure you have K2 Five (5.2) installed.
2. Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
3. Download the K2 Five (5.2) May 2019 Cumulative Update FP8 from K2 Partner and Customer Portal.
4. Install the K2 Five (5.2) May 2019 Cumulative Update FP8 to apply the fix.