Code Fix: After migrating AD users to a different domain, the [SyncEngine].[Identity] table is not updated correctly after running a sync using the SyncEngine
KB003480
PRODUCTK2 Five 5.2
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.2) May 2019 Cumulative Update Fix Pack 33
Issue Description
When a user is in one domain but also part of a group in another domain in a multi domain environment, and the user is migrated to the same domain as the group, the user status is not updated correctly in the [SyncEngine].[Identity] table after running a sync using the SyncEngine.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 December 2019 Cumulative Update | K2 Five (5.0) December 2019 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) |
|---|---|---|---|---|
| X | X | X | Fix Pack 33 | Fix Pack 40 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.