Activating OData on K2 Management not working as expected
kbt142686
PRODUCTK2 Five
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
Issue
Please note that this article is applicable to K2 5.0 . For the configuration required in K2 5.1 - 5.3, please see the following article: http://help.k2.com/support-services/kbt167342
When the activating OData on K2 Management.
The tick box shows that it's active, but this error appears when navigating to the URL:
{"Message":"The OData Service for SmartObjects in K2 has been disabled, please use K2 Management to enable it."}
Symptoms
The OData activation does not work as expected for Power Bi OData feeds.
Resolution
The service account needs to be added to the API management security. (The service account always needs static rights to the API security.)
If the K2 Service account is separate from the K2 Application Pool Account (i.e. DENALLIXK2Service and DENALLIXK2WebService); the K2 Application Pool account will also need to be a part of the 'API Administrators'.
This K2 Article is recommended for resolution: https://help.k2.com/onlinehelp/k2five/userguide/5.0/default.htm#K2_Management_Site/Integration/APIs.htm