Code Fix: When an email contains an attachment, the attachment is not received on mobile devices

Issue Description

When you implement a solution to send an email when clicking a button, and the email contains an attachment from the File Attachment control, the email is sent but the attachment is not received on mobile devices in runtime.

Resolution

The fix is available in K2 Five (5.3) November 2020 Cumulative Update Fix Pack 11.

1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
2. Download the latest Fix Pack using the links in the table above for the version you require.
3. Install the Fix Pack to apply the fix.