Issue Description

When you navigate to K2 Workspace or K2 Management in the Chrome browser, you are then prompted to download the K2 Workspace Mobile App.

Resolution

The fix is available in:

• K2 Five (5.4) November 2021 Cumulative Update Fix Pack 06.
• K2 Five (5.5) November 2021 Cumulative Update Fix Pack 06.

1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
2. Download the latest Fix Pack using the links in the table above for the version you require.
3. Install the Fix Pack to apply the fix.
4. It is recommended to clear browser cache and refresh the page.