Issue Description
When you upgrade from K2 Five (5.2) May 2019 Cumulative Update to K2 Five (5.4) March 2022 Cumulative Update and later, the upgrade takes longer than 4 hours to complete.
Resolution
The fix is available in:
- K2 Five (5.5) March 2022 Cumulative Update Fix Pack 10.
- K2 Five (5.4) March 2022 Cumulative Update Fix Pack 08.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
