Issue Description
When you have FormsSTS Authentication enabled, you are unable to edit an existing K2 Workflow. When attempting to edit a K2 Workflow an error occurs.
Error Message:
The following error occurs: “FetchComplete. Instruction Processing has been disabled to protect the server state, reload, and try again. Error Details: ProcessLocked, FQN of K2 Service account”
Resolution
The fix is available in:
- K2 Five (5.5) November 2021 Cumulative Update Fix Pack 02.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.
